Casa de campo localizada em São Jorge, na Costa Norte da Madeira, integrada num espaço de pura paisagem natural, com vista mar e montanha. Propriedade de estilo tradicional casa madeirense, com um conceito de partilha de espaços. Disponibiliza um agradável espaço exterior, com uma zona de refeições, numa atmosfera serena e relaxante.
Tradicional casa madeirense integrada num espaço de pura paisagem natural, com decoração rústica, ambiente confortável/aconchegante e um conceito de partilha de espaços que fará com que sinta um ambiente familiar. Ideal para umas férias tranquilas em contacto com a natureza, em qualquer altura do ano.
A estadia na Casa da Fajã Alta inclui pequeno-almoço, servido num amplo espaço comum a todos os hóspedes. Separadamente, disponibiliza 7 quartos, cada um com capacidade para 2 hóspedes, todos com WC privado.
O jardim dá as boas-vindas aos visitantes, com uma zona de refeições e zonas propícias a momentos de lazer. A paisagem encantadora revela a imponência das montanhas e a beleza inconfundível do mar do Atlântico.
Capacidade máxima total da propriedade para 14 pessoas.
Wi-Fi disponível em todas as áreas.
ÁREA
O concelho de São Jorge, localizado na encantadora Ilha da Madeira, é uma região que oferece uma mistura única de beleza natural, história e tradições locais. Esta localidade está a cerca de 45 minutos de distância de carro do centro do Funchal.
São vários os pontos de interesse nesta zona, mas uma das atrações mais marcantes, o farol da Ponta de São Jorge oferece vistas deslumbrantes para o Oceano Atlântico. Os penhascos imponentes e as formações rochosas únicas criam um cenário pitoresco para os amantes da natureza. A Igreja de São Jorge é um edifício religioso, de interesse cultural, com uma arquitetura encantadora. Os visitantes podem explorar o interior da igreja, admirar a arte sacra e aprender sobre a rica herança cultural da região. Outro ponto de interesse é o Núcleo Primitivo da freguesia de São Jorge, no Calhau de São Jorge, que alberga as ruínas dos engenhos de cana-de-açúcar, construídos no início do povoamento da ilha. O Miradouro da Vigia ou a Levada do Rei, são também dois pontos a visitar aquando da sua estadia na Casa da Fajã Alta.
COMO CHEGAR
A melhor opção para chegar à propriedade será o transfer. Peça-nos para marcar um com os nossos parceiros locais. É mais barato do que os táxis que encontra no aeroporto. Se alugar carro, qualquer aplicação de navegação encontra facilmente a morada.
ACESSO À PROPRIEDADE
Tem acesso a todas as áreas da propriedade.
INTERAÇÃO
Estamos sempre disponíveis para ajudar ou para tirar dúvidas. Faremos os possíveis para acorrer a todas as solicitações. Temos também uma aplicação para os hóspedes com todas as informações importantes sobre a propriedade e outras informações úteis para a sua estadia.
OUTRAS OBSERVAÇÕES
- Conforme a lei portuguesa, todos os hóspedes são obrigados a apresentar um documento de identificação válido. (ex. passaporte, bilhete de identidade).
- O check-in deve ser agendado antecipadamente. Caso não seja agendado num máximo de 48 horas, os hóspedes estarão sujeitos à disponibilidade da nossa equipa.
- São fornecidas todas as roupas de cama e atoalhados. Podemos também colocar um berço, uma cadeira alta e uma banheira de bebé, se necessário. Existe kit de primeiros socorros, extintores e manta de fogo em todas as propriedades.
ATENÇÃO
Informamos que será cobrada uma Ecotaxa turística pela pernoita no município de Santana.
Todos os hóspedes alojados em empreendimentos turísticos e/ou estabelecimentos de alojamento, com idade igual ou superior a 13 anos, serão cobrados 2,00 € por pessoa/noite, até um máximo de 14€ por pessoa/7 noites. Perto da sua chegada, receberá um link para pagamento desta taxa municipal.
REGRAS
Queremos que se sinta em casa. Não pedimos mais do que respeito pelos vizinhos e cuidado com a propriedade, além de não fumar no interior da casa.
Mostrar maisAnúncio profissional gerido por An Island ApartNúmero de permissão 6697/RNET
Política de cancelamento
Free cancellation up to 14 day(s) before arrival. then 100% cancellation fee.
Free cancellation up to 14 day(s) before arrival, then 100% cancellation fee.
Cancelamento gratuito até 14 dias antes do check-in (horário exibido no email de confirmação). Se a reserva for feita com menos de 14 dias antes do check-in, o cancelamento é gratuito até 48 horas após a reserva, até um máximo de 5 dias antes do check-in.
Depois disso, os hóspedes podem cancelar até 5 dias antes do check-in e receber um reembolso do preço por noite e da taxa de limpeza, mas não da taxa de serviço.
las vistas de la habitación eran muy bonitas, y la casa tiene encanto su ubicación Pagué mas por una cama doble, y me dieron una con dos camas. Uno de los días, después de un día
4
Karel M. · mar. de 2025
No comment No comment
Avaliações
4.2
• 32 Avaliações
Staff
4.9
Comfort
3.7
Location
4.7
Facilities
3.5
Cleanliness
4.5
Value
4.1
Check-in
4.7
Accuracy
4.5
Communication
4.8
Eco friendliness
4
Property condition
3
3.5 ·
8
4.5 ·
23
3 ·
1
Diego G.
2 •
mar. de 2025
booking
las vistas de la habitación eran muy bonitas, y la casa tiene encanto su ubicación Pagué mas por una cama doble, y me dieron una con dos camas. Uno de los días, después de un día de ruta no pudimos ducharnos por falta de agua caliente, la limpieza del baño era bastante mejorable, el desayuno si estas varios días es repetitivo y en los espacios comunes la temperatura no era confortable.
An Island Apart
mar. de 2025
Gracias por compartir su experiencia. Nos alegra saber que disfrutó de las vistas y la ubicación de la propiedad.
Lamentamos los inconvenientes que ha experimentado, como el problema con la cama, la falta de agua caliente y la limpieza del baño. Nos disculpamos sinceramente por estos detalles y tomaremos medidas para mejorar en estos aspectos.
Gracias nuevamente por sus comentarios.
Karel M.
4 •
mar. de 2025
booking
No comment No comment
An Island Apart
mar. de 2025
Thank you for your feedback. We're thrilled to hear that you found our cleanliness, comfort, facilities, and staff to be top-notch. We appreciate your input and will use it to improve our service for future stays.
Best regards!
Oliver M.
4 •
mar. de 2025
booking
Das Haus ist wunderschön, eingebettet in der grünen Idylle des Nordens von Madeira. Das Personal ist sehr freundlich und das Frühstück war lecker. Uns hat es sehr gut gefallen! No comment
An Island Apart
mar. de 2025
Vielen Dank für Ihr Feedback! Es freut uns sehr, dass Sie unser schönes Haus inmitten der grünen Idylle des Nordens von Madeira genossen haben. Es ist fantastisch zu hören, dass unser Personal Ihnen freundlich begegnet ist und dass Sie unser Frühstück lecker fanden. Ihre positive Rückmeldung wird uns weiterhin motivieren, unseren Service zu verbessern. Bezüglich der Einrichtungen, wir nehmen Ihre Bewertung ernst und werden uns bemühen, Verbesserungen vorzunehmen. Wir freuen uns schon jetzt auf Ihren nächsten Besuch.
Kevin J.
4 •
fev. de 2025
booking
Das Haus liegt wunderschön in den Bergen Madeiras. Das Frühstück war super, jedoch kein Buffet. Das Zimmer im Erdgeschoß ist leider sehr klein. Haken zum aufhängen fehlen leider. So wenig Platz muss man optimaler nutzen. Das Bett ist leider auch eher klein für 2, ca. 140cm, Matratze relativ hart. Das Wasser in der Dusche wird meist nur morgens warm. Es wurde reklamiert, konnte aber leider nicht gelöst werden.
An Island Apart
fev. de 2025
Thank you for your feedback, Kevin. We're happy to hear that you enjoyed the beautiful location and breakfast. We apologize for the issues with the room size, bed, and hot water, and we'll work on improving these aspects for future stays. Your comments are valuable, and we appreciate your input!
Cerian R.
4 •
jan. de 2025
airbnb
Lovely place
An Island Apart
jan. de 2025
Thank you for your review! We're glad to hear that you found our place lovely. It's wonderful to know that you found our accuracy, check-in process, cleanliness, communication, and location to be top-notch. We take your feedback on value for money seriously and we'll work on ways to improve it. Your feedback is invaluable to us. We hope to welcome you back in the future.
Oliver B.
5 •
dez. de 2024
airbnb
The staff were truly lovely, kind, and incredibly helpful, creating a warm and welcoming atmosphere. The accommodation is beautifully nestled in nature, offering a romantic and serene setting—perfect for a relaxing getaway.
An Island Apart
dez. de 2024
Thank you so much for your glowing review! We are thrilled to hear that you found our staff to be so kind and helpful, creating a warm and welcoming atmosphere. We strive to create a beautiful and serene environment that is perfect for a relaxing getaway. It's wonderful to hear that we were able to provide that for you. Your feedback is greatly appreciated and we hope to welcome you back to An Island Apart for another romantic and relaxing stay.
Livia B.
5 •
nov. de 2024
airbnb
We really enjoyed staying here! The rooms were clean and comfy, the view and the garden terrace were stunning! The Airbnb has big communal spaces where you can chill and relax. The breakfast was really good and the staff was lovely. Would 100% recommend to stay here! the location is very rural but if you have a car you can reach everything easily.
An Island Apart
dez. de 2024
Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at our place, appreciated our clean and comfortable rooms, stunning view, garden terrace, and our lovely staff. We're also glad that you found the breakfast to your liking and the communal spaces relaxing. Your recommendation means a lot to us. We also noted your comment about the location, and we agree that having a car does make everything easily accessible. Thank you again for choosing to stay with us and we hope to welcome you back soon at An Island Apart.
Evgeniia K.
4 •
nov. de 2024
booking
A wonderful villa overall and an excellent room in particular – very clean and pleasant. The service was exceptional; thank you for your thoughtful care of guests. I highly recommend this place and will certainly return! Wishing you a fantastic stay on the beautiful island of Madeira No comment
An Island Apart
nov. de 2024
Thank you for your generous feedback! We are delighted to hear that you found the villa to be wonderful and your room to be clean and pleasant. It's great to know that our service was exceptional and we appreciate your recommendation. Your feedback is invaluable to us and will certainly help us improve our services for future stays. We look forward to welcoming you back and wish you a fantastic stay on the beautiful island of Madeira.
Franziska S.
3 •
nov. de 2024
smily
Nice place, small room
An Island Apart
nov. de 2024
Thank you for your feedback. We're pleased to hear you enjoyed the view and found the place to be nice. We appreciate your honesty regarding the room size and will take it into consideration for future improvements. We strive to provide the best service to our guests and your feedback is an important part of that process. We hope to have the opportunity to better serve you in the future.
David D.
5 •
out. de 2024
airbnb
Awesome place
An Island Apart
out. de 2024
Thank you for your amazing review! We're thrilled to hear you had a fantastic stay at the property and found it to be an 'awesome place'. Your kind words and top ratings across all criteria are much appreciated. We hope to have the pleasure of welcoming you back at An Island Apart in the future. Best Regards An Island Apart Team
Irene B.
4 •
set. de 2024
airbnb
Location spettacolare, staff molto gentile e disponibile, colazione buona ed abbondante. Stanza al piano terra piccola e priva di spazi per riporre vestiti e valigie in caso di lunga permanenza. Esperienza comunque nel complesso molto positiva.
An Island Apart
out. de 2024
Grazie mille per la tua recensione. Siamo lieti che tu abbia apprezzato la nostra spettacolare location, la gentilezza e la disponibilità del nostro staff, e la nostra colazione abbondante. Ci dispiace sentire che la stanza al piano terra era un po' piccola per le tue esigenze. Apprezziamo il tuo feedback e lo useremo per migliorare ulteriormente il nostro servizio per i futuri soggiorni. Speriamo di vederti di nuovo presto! Cordiali saluti Un team di Island Apart
Andrea V.
5 •
set. de 2024
airbnb
The accommodation is located on a hill with a stunning view, and it looks exactly like the photos. We were pleased with it. The breakfasts were delicious and fully sufficient. The staff was always nice and helpful. Thank you for a very nice stay!
An Island Apart
out. de 2024
Thank you for your wonderful review! We are always looking to improve our service and your feedback is invaluable to us. We hope to welcome you again at An Island Apart for another great stay.
Adam Ł.
5 •
set. de 2024
airbnb
Everything was great! It is good place to work as "base" for jumping out after breakfast and coming back at evening. Breakfasts could be more various: something else instead of scrambled eggs/boiled/fried eggs or yoghurt with musli. Eveything else was good :)
An Island Apart
set. de 2024
Thank you for your wonderful feedback. We're thrilled to hear that you found our property, An Island Apart, to be a great base for your daily activities. We pride ourselves on our location and communication, so it's wonderful to hear that these aspects met your expectations. We appreciate your suggestion regarding breakfast, and we will certainly take it into consideration for future improvements. We look forward to welcoming you back in the future.
roberto f.
3 •
ago. de 2024
booking
No comment No comment
An Island Apart
set. de 2024
Thank you for your feedback. We're glad to hear that you found our location and staff to be excellent and that you were comfortable during your stay. We take note of your ratings on cleanliness, facilities, and value for money. We sincerely appreciate your feedback as it helps us improve our service for future guests.
Maria J.
4 •
ago. de 2024
airbnb
This Airbnb was a perfect staying, not only did they offer us breakfast for free, but also Maria and Sonja help us with recommendations around the area and that was very kind, the place is super clean and with a beautiful view and if we needed something they make sure to provide to us.
An Island Apart
set. de 2024
Thank you for your positive remarks! We're overjoyed to know that you found the stay perfect and appreciated the complimentary breakfast. It was a pleasure to assist you with recommendations around the area. We're thrilled that you noticed our efforts to maintain cleanliness and offer beautiful views. Your satisfaction is our priority and we're glad we could provide everything you needed. Your feedback is truly valuable to us and we hope to have the opportunity to welcome you back again.
Niklas M.
5 •
jul. de 2024
airbnb
The house is beautiful and the staff is amazing, everything was perfect. We really enjoyed our stay!
An Island Apart
jul. de 2024
Thank you for your glowing feedback. We are thrilled to hear that you found our house beautiful and our staff amazing. It's wonderful to know that everything was perfect and you really enjoyed your stay. We aim to maintain this level of service for all our guests at An Island Apart. We hope to welcome you back in the future.
Samuel D.
5 •
jul. de 2024
airbnb
Un très bon séjour dans une maison toute calme perchée dans la montagne. Des hôtes aux petits soin, nous reviendrons !
An Island Apart
jul. de 2024
Thank you for your excellent review! We are delighted to hear that you enjoyed your stay with us at An Island Apart. Your satisfaction is our greatest reward. We look forward to welcoming you back for another quiet and relaxing stay in the mountains. Thank you again for your kind words.
Thomas W.
5 •
jul. de 2024
airbnb
Die Lage und Umgebung des sind ausgezeichnet. Der Blick von der Terrasse beim Frühstück oder bei einem Glas Wein am Abend sind atemberaubend. Der Aufenthalt wurde besonders durch die Anwesenheit von Sonia als Hausdame zu einem sehr schönen und familiären Erlebnis, bei dem man sich von der ersten Minute an sehr wohl gefühlt hat. Einziger kleiner Minuspunkt war die sehr geringe Größe des Zimmers. Mit zwei Personen und zwei vollen Koffern kann es sehr schnell sehr eng werden. Ansonsten alles perfekt.
An Island Apart
jul. de 2024
Thank you very much for your positive feedback. We are very pleased that you liked the location and the view from the terrace so much and that you felt comfortable with us. Sonia will certainly be pleased to hear your praise. Regarding the room size, we are happy to take your comments on board and will look into how we can better cater to the needs of our guests in the future. We look forward to hopefully welcoming you again soon.
Roel H.
5 •
jul. de 2024
airbnb
What a beautiful environment to stay in. So quiet and peaceful. We had an amazing stay. Our room was perfect, the house has everything (the kitchen is also for use), and the garden is beautiful and perfect for relaxing. Maria and Sónia are absolutely wonderful and make the best of the stay, they make you feel at home. Thanks for everything!
An Island Apart
jul. de 2024
We're thrilled to hear that you had an amazing stay at our property and found the environment to be beautiful, quiet, and peaceful. It's great to know that our room and amenities, including the kitchen and garden, met your expectations. We're especially delighted that Maria and Sónia made you feel at home - they truly are wonderful! Your kind words and positive feedback mean the world to us. We'll definitely share your comments with the team. We aim to provide a memorable experience and it sounds like we hit the mark for you. Thanks for everything, and we hope to have the pleasure of welcoming you back to An Island Apart in the future.
Lara G.
2 •
jul. de 2024
airbnb
First, we want to mention that Linda and her team were great, and the location of the Airbnb was nice. However, we did have a few issues. When we arrived, the room was mostly clean, but there was a lot of hair in the bathroom. The towel rail was broken, and the bedside table drawers had a strong, unpleasant smell, making them unusable. The bathroom floor constantly leaked water, causing a bad odor throughout the whole room. Additionally, our room didn’t match the booking photos and was much smaller with little to no usable storage. When we tried to communicate these issues to the host, he didn’t show any understanding, stating that we should have mentioned something earlier. While we did like some parts of our stay, we probably wouldn’t book this Airbnb again.
An Island Apart
jul. de 2024
Dear,
Thank you for your review.
We'll give special attention to our cleaning service. Thank you so much for your feedback.
We're sorry for the inconvenience and we apologize for that.
Regards, An Island Apart
Anna D.
4 •
jun. de 2024
airbnb
Dom z pięknym ogrodem i pięknymi widokami. Pokój raczej mały, ale czysty. Brakowało jakiegoś mebla z półkami, żeby rozpakować rzeczy. Pyszne śniadania, bardzo miła obsługa
An Island Apart
jun. de 2024
Dziękuję za pozytywne słowa na temat naszego pięknego ogrodu i widoków. Przykro mi, że pokój wydawał się mały i brakowało mebli z półkami do rozpakowywania rzeczy. Twoje sugestie są dla nas bardzo cenne i na pewno je uwzględnimy, aby poprawić jakość naszych usług. Cieszę się, że podobały Ci się nasze pyszne śniadania i że obsługa była bardzo miła. Dziękujemy za podzielenie się swoją opinią.
Ytzel M.
5 •
jun. de 2024
airbnb
The home is on a cliff side that gets the most incredible views. This is one of those really special stays where you almost wish you spent more time in the Airbnb. Some reviews wrote about difficulty finding the place and issues with parking but we had an easy time. Follow the link they send you for directions and parking is right out front. Linda was incredibly responsive and helpful. I would absolutely recommend this stay!
An Island Apart
jun. de 2024
Thank you for the glowing review! We're delighted to hear that you found our location to be truly special and enjoyed the incredible views from our cliff-side home. We're also glad to hear that you had an easy time finding our place and parking. Your positive feedback on our responsiveness is greatly appreciated. We strive to provide a great experience for our guests, and it's always wonderful to hear when we've succeeded. We look forward to welcoming you back at An Island Apart in the future.
Rouven B.
2 •
jun. de 2024
airbnb
Zimmer im Erdgeschoss war für zwei Personen viel zu klein. Es fehlte der Platz um das Gepäck auszuräumen. Es gab eine Zwischentür zum Nachbarzimmer und es war allgemein sehr hellhörig und laut. Leider nicht für Langschläfer geeignet.
An Island Apart
jun. de 2024
Dear Rouven,
Thank you for your review, the pictures are up date now.
We apologize for any inconvenience during your stay.
We still hope you made underfull memories on your holiday in Madeira.
Hope to see you very soon!
Jacqueline S.
4 •
jun. de 2024
booking
Prachtige tuin met fantastisch uitzicht. Heerlijk rustig Kregen eerst kamer 2 dat leek meer op een bezemkast en niet zoals op de foto’s. Kregen na 1 nacht kamer 7, die is werkelijk fantastisch.
An Island Apart
jun. de 2024
Bedankt voor uw review en uw feedback. We zijn blij te horen dat u genoten heeft van onze prachtige tuin en het fantastische uitzicht. We vinden het jammer om te horen dat uw eerste kamer niet aan uw verwachtingen voldeed. We nemen uw feedback serieus en zullen dit meenemen ter verbetering van onze service in de toekomst. We zijn blij dat u tevreden was met uw tweede kamer en hopen u in de toekomst weer te mogen verwelkomen.
Sarah W.
4 •
jun. de 2024
airbnb
Die Unterkunft ist hübsch gelegen, etwas abseits, aber mit dem Auto kein Problem. Unser Zimmer entsprach leider nicht den Bildern und war sehr klein. Deswegen sind wir nur eine (von ursprünglich 6 geplanten) Nacht geblieben. Ansonsten war alles gut. Vielen Dank für die unkomplizierte Abwicklung.
An Island Apart
jun. de 2024
Vielen Dank für Ihr Feedback. Es tut mir leid zu hören, dass Ihr Zimmer nicht Ihren Erwartungen entsprach und dass Sie deshalb Ihren Aufenthalt verkürzen mussten. Wir nehmen Ihre Rückmeldung sehr ernst und werden sicherstellen, dass unsere Zimmerbeschreibungen und Fotos in Zukunft genauer sind. Es freut uns jedoch zu hören, dass Sie den Ort und die Abwicklung als positiv empfunden haben. Wir hoffen, Sie in Zukunft noch einmal bei uns begrüßen zu dürfen und Ihnen dann ein rundum zufriedenstellendes Erlebnis zu bieten.
Ghislain R.
5 •
mai. de 2024
airbnb
Spent two nights in that beautiful house and have nothing to say but great things about my stay! Linda was such an amazing host, very kind and easy to communicate with. The breakfast is great and the whole place was beautiful and convenient to explore the area! I recommend!
An Island Apart
jun. de 2024
Thank you for your kind words. We are thrilled to hear that you had such a positive experience at our property. It's great to know that Linda's hospitality stood out and that you found the breakfast enjoyable. We're also pleased that you found the location convenient for exploring the area. Your feedback regarding the value for money is noted and appreciated, and we'll use it to enhance our services for future guests. We hope to welcome you back to An Island Apart again soon!
Zlatko M.
5 •
mai. de 2024
airbnb
Peaceful place, somewhat isolated (need car), ok breakfast, half hour drive to airport, close nice hikes and beach with pools.
An Island Apart
mai. de 2024
Hello,
We are so glad to hear that you found our place peaceful and enjoyed the proximity to nice hikes and beach with pools. Your positive feedback is truly appreciated.
We understand your point about the location being somewhat isolated and requiring a car. At An Island Apart, we pride ourselves in providing a unique secluded experience. However, we will take your feedback into account as we strive to make every guest's stay as convenient and comfortable as possible.
Also, we're grateful for your feedback about the breakfast. We're always aiming to improve our services and your input helps us do just that.
We hope you'll choose An Island Apart for your next visit. Thank you for your review.
Katharina G.
5 •
mai. de 2024
airbnb
We had a great stay! Located right in the nature with a great view. Perfect for some relaxing days in quiet surroundings. You definitely need a car to get around as there is not much in the neighborhood, e.g. to get dinner in a restaurant.
An Island Apart
mai. de 2024
Hello Katharina, thank you kindly for your lovely comment! We're thrilled you had a great time. Think of our properties as your second home - always ready to welcome you.
Simon A.
5 •
abr. de 2024
airbnb
Très bon accueil de Linda qui était aux petits soins et très attentive à ce que notre séjour se déroule pour le mieux. Sa communication est rapide et efficace, toujours très serviable. L’endroit est calme, reposant. Le petit déjeuner préparé par Linda est bien fourni (salé, sucré), une excellente façon pour débuter nos journées.
An Island Apart
abr. de 2024
Merci beaucoup pour vos aimables commentaires. Nous sommes ravis que vous ayez apprécié votre séjour , en particulier la communication rapide et efficace de Linda et le petit déjeuner bien fourni qu'elle a préparé. Nous nous efforçons toujours de fournir un service exceptionnel et un environnement reposant pour nos clients, donc votre feedback positif est très apprécié. Merci encore pour votre commentaire, et nous espérons vous accueillir à nouveau dans le futur.
Kate E.
5 •
abr. de 2024
airbnb
The Casa was lovely and peaceful, just what was needed after energetic days exploring. Linda was the kindest host and very responsive. The rooms were spacious, although I would recommend ear plugs if situated in a ground floor room as you could often hear guests coming in, going up and down stairs and also filtering in to the dining space just outside. I had been nervous about parking the car outside the property up against the wall, as the roads are so narrow, but again, it seems this is mostly the custom in Madeira and the locals are used to getting past safely.
An Island Apart
abr. de 2024
Hello,
Thank you so much for your kind words and high ratings. We are delighted to hear that you found 'An Island Apart' to be lovely, peaceful, and a perfect retreat after your days exploring. We are also pleased to hear that you appreciated the spacious rooms and our attentive host, Linda.
We appreciate your frankness about the noise from other guests and will look into possible solutions to ensure our guests' comfort. We also understand your concern about parking due to the narrow roads; it indeed is a common custom in Madeira. We will consider providing more detailed information about this in the future to help our guests feel more at ease.
Once again, thank you for your valuable feedback. We look forward to welcoming you back in the future.
Best regards.
Bernert S.
3 •
abr. de 2024
booking
Die Aussicht und Lage. Die kleine Anzahl an Zimmern. Ein ruhiges Frühstück. Es gab am ersten Tag nicht genug Warmwasser. Das Internet ist schlecht und es gibt kein netflix. Das Haus hat keine Schalldämmung und bei wind schlägt etwas am dach was einen nicht schlafen lässt. Keine Regale im bad. Das Bett ist zu klein für 2 Personen .
An Island Apart
abr. de 2024
Danke für Ihre Bewertung und das wertvolle Feedback. Es tut uns leid zu hören, dass Ihr Aufenthalt nicht vollständig zufriedenstellend war.
Es freut uns zu hören, dass Sie die Aussicht, die Lage und das ruhige Frühstück genossen haben. Ihre Zufriedenheit ist uns sehr wichtig, und wir schätzen Ihre Kommentare bezüglich der Bereiche, in denen wir uns verbessern können.
Wir entschuldigen uns für die Unannehmlichkeiten, die Sie mit dem Warmwasser und dem Internet hatten. Wir werden diese Probleme sofort ansprechen und sicherstellen, dass sie behoben werden. Es tut uns leid zu hören, dass das Bett nicht Ihren Erwartungen entsprach und das Fehlen von Regalen im Bad. Wir werden uns diese Punkte notieren und bei zukünftigen Verbesserungen berücksichtigen.
Ihre Kommentare sind uns sehr wichtig, denn sie helfen uns, unseren Service weiter zu verbessern. Wir hoffen, Sie in der Zukunft wieder begrüßen zu dürfen, um Ihnen einen besseren Aufenthalt zu bieten.
Mathias K.
5 •
mar. de 2024
airbnb
Thank you for hosting us, Linda :)
An Island Apart
mar. de 2024
Mathias thank you for your wonderful feedback! Ensuring your satisfaction is our goal. Our properties are open and waiting for your return, promising another fantastic stay.
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