Apartamento de luxo, em edifício histórico, no centro da cidade do Funchal.
Malvasia Branca de São Jorge ou Malmsey é uma casta de uvas utilizada para a produção de Vinho Madeira.
Malvasia está inserido num conjunto de propriedade com o nome “ The Wine Lodges”, empreendimento localizado em pleno coração da cidade, num edifício histórico, que alberga uma das mais importantes adegas de Vinho Madeira, que pertence à icónica família Blandy.
Com uma decoração pensada ao detalhe, onde a elegância convive em simbiose com toda a história do edifício, esta propriedade oferece um excelente conforto e pormenores de luxo sem igual.
O apartamento dispõe espaços generosos, tornando-o perfeito para umas férias com um grupo de amigos ou em família.
Situado no primeiro andar, na sua área total encontramos um quarto principal, com cama de casal. O quarto de visita, está equipado com duas camas ‘single’ e na sala encontra um sofá-cama para duas pessoas.
Esta propriedade acomoda um máximo de seis pessoas.
Wi-Fi disponível em todas as áreas da casa.
Não tem elevador nem estacionamento privado.
ÁREA
A propriedade está localizada em plena zona nobre e central da cidade do Funchal. A partir desta propriedade, poderá conhecer toda a baixa da cidade e principais pontos de interesse. Este apartamento está situado mesmo ao lado do famoso Jardim do Municipal do Funchal e muito próximo da Marina do Funchal e do Teatro Municipal.
No mesmo edifício da propriedade pode visitar um das mais importantes caves de Vinho Madeira. A Blandy’s Wine Lodges está aberta diariamente para provas e visitas guiadas. Nestas mesmas caves terá a oportunidade de conhecer e adquirir uma vasta gama de vinhos, que poderá levantar posteriormente no aeroporto após passar pela alfândega. Os hóspedes desta propriedade têm um bilhete gratuito por casal.
Outro must é o bar e restaurante “1811 Wine Bar”, que se encontra no mesmo edifício. Aqui, poderá saborear iguarias únicas acompanhadas por excelentes vinhos. Os nossos hóspedes têm direito a um desconto exclusivo neste fantástico espaço.
No centro da cidade há muita informação sobre todo o tipo de atividades que pode fazer durante as suas férias: atividades culturais, atividades radicais, atividades ligadas à natureza… seja qual for o objetivo da visita à Ilha da Madeira!
COMO CHEGAR
A melhor opção para chegar ao apartamento será o transfer. Peça-nos para marcar um com os nossos parceiros locais. É mais barato do que os táxis que encontra no aeroporto. Se alugar carro, qualquer aplicação de navegação encontra facilmente a morada.
ACESSO À PROPRIEDADE
Tem acesso a todas as áreas da propriedade.
INTERAÇÃO
Estamos sempre disponíveis para ajudar ou para tirar dúvidas. Faremos os possíveis para acorrer a todas as solicitações. Temos também uma aplicação para os hóspedes com todas as informações importantes sobre a propriedade e outras informações úteis para a sua estadia.
OUTRAS OBSERVAÇÕES
- Conforme a lei portuguesa, todos os hóspedes são obrigados a apresentar um documento de identificação válido. (ex. passaporte, bilhete de identidade).
- O check-in deve ser agendado antecipadamente. Caso não seja agendado num máximo de 48 horas, os hóspedes estarão sujeitos à disponibilidade da nossa equipa.
- São fornecidas todas as roupas de cama e atoalhados. Podemos também colocar um berço, uma cadeira alta e uma banheira de bebé, se necessário. Existe kit de primeiros socorros, extintores e manta de fogo em todas as propriedades.
ATENÇÃO
Informamos que será cobrada uma Taxa Turística a todas as pessoas que pernoitem no concelho do Funchal. Assim, a todos os clientes alojados em empreendimentos turísticos e/ou estabelecimentos de alojamento, com 13 anos ou mais, será cobrado 2,00€ por pessoa/noite, até um máximo de 7 noites no máximo de 14,00€ por pessoa/estadia. Perto da sua chegada, receberá um link para pagamento desta taxa municipal.
REGRAS
Queremos que se sinta em casa. Não pedimos mais do que respeito pelos vizinhos e cuidado com a propriedade, além de não fumar no interior da casa.
Mostrar maisAnúncio profissional gerido por An Island ApartNúmero de permissão 55078/AL
Política de cancelamento
Free cancellation up to 14 day(s) before arrival. then 100% cancellation fee.
Free cancellation up to 14 day(s) before arrival, then 100% cancellation fee.
Cancelamento gratuito até 14 dias antes do check-in (horário exibido no email de confirmação). Se a reserva for feita com menos de 14 dias antes do check-in, o cancelamento é gratuito até 48 horas após a reserva, até um máximo de 5 dias antes do check-in.
Depois disso, os hóspedes podem cancelar até 5 dias antes do check-in e receber um reembolso do preço por noite e da taxa de limpeza, mas não da taxa de serviço.
Fantastic location, and very convenient. A touch creaky with floorboards but as an old house that is to be expected. Huge rooms, not the best equipped kitchen, but loads of cheap and good restaurants
4
Andreas L. · mar. de 2025
Beautiful apartment and perfect location. Just be aware that it is an old building and you can hear every step of your upstairs neighbors.
Avaliações
4.2
• 112 Avaliações
Check-in
4.7
Accuracy
4.7
Location
4.9
Cleanliness
4.6
Communication
4.5
Value
4.5
Staff
4.4
Comfort
4.5
Facilities
4.4
Eco friendliness
3.2
Property condition
3.2
4.1 ·
71
4.7 ·
21
4 ·
1
4.4 ·
19
Jamie T.
4 •
mar. de 2025
airbnb
Fantastic location, and very convenient. A touch creaky with floorboards but as an old house that is to be expected. Huge rooms, not the best equipped kitchen, but loads of cheap and good restaurants so not really a problem.
An Island Apart
mar. de 2025
Dear Guest,
Thank you for your valuable feedback. We're thrilled to hear that you found the location of our property to be fantastic and convenient.
However, we apologize for the trouble you faced with missing parking key and your perception of our initial communication. We assure you that we are working on these issues to provide a better experience for our future guests.
Again, thank you for your constructive feedback. It helps us to continually improve and offer even better experiences in the future.
Best Regards, An Island Apart
Andreas L.
4 •
mar. de 2025
airbnb
Beautiful apartment and perfect location. Just be aware that it is an old building and you can hear every step of your upstairs neighbors.
An Island Apart
mar. de 2025
Thank you for taking the time to leave a review. We're glad to hear that you enjoyed both the apartment and its location. We understand your concerns regarding the noise from the upstairs neighbors, and appreciate your understanding that it's part of the charm of staying in an older building. Your feedback is invaluable and we will take it on board for any future improvements. We hope to welcome you back in the future.
Grzegorz G.
5 •
fev. de 2025
booking
A place with soul...Perfect climate of Funchal.For People who dont know that older>better i do not recommend.If you prefer sunny aparts like a small flat on polish-warsaw suburbs, that s not the place for you.If want to fully connect with FNC thats definitely your place.Full reccomendation to all urban people.We ll be back for sure. No comment
An Island Apart
fev. de 2025
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at "An Island Apart". We aim to provide a unique experience that allows our guests to fully connect with the locale, and we're thrilled that we were able to provide that for you. We appreciate your full recommendation and are excited to welcome you back in the future. Thank you once again for your feedback.
Patryk M.
5 •
jan. de 2025
booking
Super lokalizacja. Duży przestronny apartament zaopatrzony we wszystko co niezbędne. Brak
An Island Apart
jan. de 2025
Dziękujemy za tak wspaniałą opinię! Cieszymy się, że nasza lokalizacja i przestronny apartament spełniły Twoje oczekiwania. Przykro nam, że doświadczyłeś jakiegoś negatywnego aspektu - dziękujemy za podzielenie się tym z nami, abyśmy mogli poprawić naszą usługę. Mamy nadzieję, że zdecydujesz się na kolejny pobyt w An Island Apart.
Arminas R.
5 •
jan. de 2025
booking
No comment No comment
An Island Apart
jan. de 2025
Thank you for the perfect score review! We are so pleased to know that you had an excellent stay with us. We strive to provide the best service and facilities to all our guests at An Island Apart, and your review is a testament to that. We look forward to welcoming you back for another exceptional experience.
HELENA S.
3 •
jan. de 2025
booking
Localização No comment
An Island Apart
jan. de 2025
Thank you for your feedback. We are glad you appreciated the location of our property. We are sorry to hear that other aspects of your stay did not meet your expectations. We appreciate your feedback and will use it to make improvements for future stays. Your satisfaction is important to us and we hope to have the opportunity to provide you with a better experience in the future.
Miguel M.
1 •
dez. de 2024
booking
No comment Chão sujo com ferrugem/sangue quando entramos. Péssima atenção com os clientes quando foi solicitada ajuda no sentido de se limpar o chão.
An Island Apart
dez. de 2024
Obrigado pelo seu feedback. Ficamos felizes que tenha gostado da localização do apartamento, mas lamentamos pelos pontos negativos que mencionou.
A cama e os produtos de banho são detalhes importantes que iremos rever. Em relação às formigas, é um problema que pode surgir ocasionalmente e já tomámos medidas para tratar a situação.
Pedimos desculpa se o apartamento não correspondeu exatamente às fotos do anúncio e verificaremos isso para evitar mal-entendidos no futuro. Agradecemos por trazer essas questões à nossa atenção.
Anita W.
5 •
nov. de 2024
airbnb
Wyjątkowy apartament w wyjątkowej lokalizacji z widokiem na park. Zdjęcia nie oddają tego jak bardzo jest przestronny. Kuchnia jest dobrze wyposażona. Apartament z duszą choć wymaga kilku małych poprawek. Podłoga nieco skrzypiała ale nam to nie przeszkadzało. Polecam zajrzeć do książki, która jest w apartamencie, można się miło zaskoczyć. Znajdą się również gry na wypadek niepogody czy ładowarki dla zapominalakich. W trakcie pobytu zmieniono pościel i posprzątano. Kontakt szybki, sprawny i spełniono nasze dodatkowe prośby. Jesteśmy bardzo zadowoleni i polecamy! Z chęcią wrócimy.
An Island Apart
dez. de 2024
Dziękujemy za tak szczegółową i pozytywną recenzję! Cieszymy się, że apartament spełnił Państwa oczekiwania i że doceniliście Państwo zarówno jego przestronność, jak i wyjątkowy charakter. To wspaniale słyszeć, że dodatki takie jak gry, ładowarki czy książka umiliły Państwu pobyt.
Cieszymy się również, że kontakt z naszym zespołem był sprawny i że mogliśmy sprostać dodatkowym prośbom. Państwa satysfakcja jest dla nas priorytetem.
Dziękujemy za polecenie i z niecierpliwością czekamy na możliwość ponownego powitania Państwa w przyszłości! 😊
Jaroslaw P.
5 •
out. de 2024
booking
No comment No comment
An Island Apart
nov. de 2024
Thank you for your excellent rating. We are thrilled to hear that you had a great stay at An Island Apart. Your feedback is very important to us, and we are proud to have met your expectations. We look forward to welcoming you back in the future. Best Regards An Island Apart Team
Kaia-Kristiina K.
3 •
out. de 2024
booking
The rooms were very spacious and large. The location is perfect – right in the center of Funchal. The kitchen is equipped with everything you need. Communication with the staff was pleasant and quick. There is also paid parking available right next to the hotel. We stayed on the first floor, so we could hear people walking up the stairs outside the door, as well as the neighbors above. The apartment could use a little refresh; for example, the paint on the bathroom door was peeling. The floors were also squeaky. Unfortunately, the floors were dirty when we arrived – we couldn't walk around in socks because they got dirty quickly.
An Island Apart
out. de 2024
Thank you for taking the time to leave a detailed review. It's great to hear that you enjoyed the spacious rooms, central location, and fully-equipped kitchen. We're also pleased that our staff made a positive impact on your stay.
We apologize for the noise you experienced and the condition of the apartment upon your arrival. Please know that your feedback is incredibly important to us and we will take steps to address these issues to improve for future guests. We truly appreciate your comments and hope we will have the opportunity to welcome you back in the future. Best Regards An Island Apart Team
Peter Z.
4 •
out. de 2024
booking
No comment No comment
An Island Apart
out. de 2024
Thank you for staying with us and for your review. We're pleased to hear that you found our location ideal. We appreciate your feedback on other aspects and take note of them as part of our commitment to continually provide a comfortable and enjoyable stay for our guests. Your feedback is valuable to us and will be utilized to make improvements where necessary. We hope to have the opportunity to serve you better in the future. Best Regards An Island Apart Team
Tony D.
4 •
out. de 2024
booking
Very large, well presented and furnished apartment with everything needed for a family. The kitchen and large dining table were perfect for eating-in. The laundry with washing machine was super handy, with Madeira's warm climate allowing clothing to air dry easily. The location is superb - central, easy 5-10 minute walk to everywhere in old Funchal. A few minutes walk to shopping centre and supermarket. The apartment is a little warn, with very creaky floors. Some of the decorative window trimmings have come off.
An Island Apart
out. de 2024
Thank you for your feedback and for highlighting the positive aspects of your stay. We're glad you found the apartment large, well presented, and well equipped for your family. We're also thrilled to hear that our central location in Funchal was convenient for you.
We appreciate you bringing to our attention the condition of the floors and the window trimmings. Rest assured, we are committed to maintaining the quality of our apartments and will take necessary action to address these issues. Your feedback is very valuable to us as it helps us improve our service for future guests.
Thank you once again for your constructive comments. We hope to welcome you and your family once more in the future. Best Regards An Island Apart Team
Maggie O.
4 •
set. de 2024
airbnb
Very spacious and close to town!
An Island Apart
out. de 2024
Thank you for your review! We hope to host you again in the future for an even more enjoyable stay.
Nikolaj G.
3 •
ago. de 2024
booking
No comment No comment
An Island Apart
ago. de 2024
Thank you for your feedback and ratings. We are glad to hear that you enjoyed the location of our property. We are sorry to see that your experience didn't meet your expectations. We will take your ratings into account as we strive to improve our service. Thanks again for taking the time to review your stay.
Artur C.
5 •
jul. de 2024
airbnb
Apartament zgodny z opisem, bardzo ładny, przestronny, wyposażony, w świetniej lokalizacji, jednak z uwagi na szczyt sezonu i odbywające się różne imprezy, w nocy było głośno, nawet przy zamkniętych oknach, na co oczywiście gospodarz nie ma wpływu. Pobyt nasz mimo wszystko oceniamy bardzo wysoko.
An Island Apart
jul. de 2024
Cieszymy się, że podobał Ci się nasz apartament i doceniasz jego lokalizację oraz wyposażenie. Przykro nam słyszeć o hałasie w nocy, niestety na niektóre rzeczy nie mamy wpływu. Twoje uwagi są dla nas bardzo cenne i pomożą nam dalej doskonalić naszą ofertę. Dziękujemy za to, że byłeś naszym gościem i mamy nadzieję, że do nas wrócisz.
Donna D.
5 •
jul. de 2024
airbnb
Fantastic location, brilliant apartment had plenty of space
An Island Apart
jul. de 2024
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at our place. It's great to know that you found the location fantastic and the apartment spacious and brilliant. Your feedback is very valuable to us and it motivates us to continuously provide the best service to our guests. We hope to host you again at An Island Apart.
Valentina C.
5 •
jun. de 2024
airbnb
Amazing location and place!
An Island Apart
jun. de 2024
Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay at our property. It's fantastic to know that you found the location and place to be amazing. We strive to provide a unique and enjoyable experience for all our guests. We hope to have the pleasure of welcoming you back to An Island Apart in the future. Thanks again for your feedback!
Ana F.
4 •
jun. de 2024
booking
No comment No comment
An Island Apart
jun. de 2024
Thank you for your feedback. We're glad to hear that you found our cleanliness, comfort, facilities, location, and staff to meet your expectations. Your feedback is invaluable to us and we strive to provide the best service possible. Thank you once again for choosing us for your stay.
Roos S.
5 •
mai. de 2024
airbnb
Prachtige locatie, zeer ruim appartement, goed contact via app. Vooraf parkeerplek reserveren was me niet helemaal duidelijk.
An Island Apart
jun. de 2024
Thank you for your excellent review and for the perfect ratings in accuracy, checkin, cleanliness, communication, and location. We're thrilled to hear that you enjoyed the location and the spaciousness of our apartment at An Island Apart. We also appreciate your feedback about the parking reservation process. We will work on making this more clear for future guests. Thanks again for choosing to stay with us and we hope to welcome you back in the future.
Lorna B.
4 •
mai. de 2024
booking
Excellent location. Very clean and spacious. It was quite noisy - traffic and noise from outside. From inside - people walking on the wooden floors above our apartment. Also people coming in and out the apartment block door. We were on the first floor and unfortunately I'm a light sleeper.
An Island Apart
mai. de 2024
Thank you for sharing your experience with us. It's great to hear that you found the location excellent and appreciated the cleanliness and spaciousness of the apartment. We're sorry to hear about the noise levels during your stay. We understand how important a good night's sleep is and we take your feedback seriously. We will look into ways to better soundproof the apartment to ensure a more comfortable stay for our future guests. Thanks again for your valuable feedback.
Romain B.
5 •
abr. de 2024
airbnb
Nous avons loué l'appartement Malmsey au 1er étage d'un immeuble de 4 appartements. L'emplacement est idéal, le parking additionnel est nécessaire pour le stationnement. Nous étions une famille avec 2 enfants. Le lieu est charmant, riche d'histoire et de confort (literie, fauteuils). La porte de l'immeuble claque fort, ce que nous avons signalé. Une chambre donne sur une rue pavée en descente, ce qui est assez bruyant. Je recommande vivement cet appartement pour des visiteurs qui souhaitent découvrir l'île tout en profitant des restaurants locaux : nous avons pu manger en terrasse toute la semaine fin Avril. Merci An Island et Wine Lodge
An Island Apart
abr. de 2024
Merci pour vos commentaires détaillés et positifs. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour dans notre appartement Malmsey et que vous avez trouvé l'emplacement idéal pour découvrir l'île et profiter des restaurants locaux. Nous prenons note de vos commentaires sur le bruit de la rue et la porte de l'immeuble qui claque fort. Vos retours sont précieux pour nous permettre d'améliorer encore notre offre. Nous espérons avoir le plaisir de vous accueillir à nouveau dans le futur.
Miguel J.
4 •
abr. de 2024
booking
Location is absolutely incredible. You have a huge house with a lot of amenities. The floor needs to be substitute with a brand new - it gets very noisy during the night whatever someone walks through. Watch out with the floor after taking a shower, since it gets very splippery.
An Island Apart
abr. de 2024
Thank you for your valuable review. We are delighted that you appreciated the location of the property and found it to be good value for money.
We are sorry to hear about the issues you experienced with the floor. We understand how this could have affected your comfort during your stay and we appreciate you bringing this to our attention. We have taken note of your feedback and will look into making improvements in this area.
Again, thank you for your feedback. We hope to have the opportunity to serve you better in the future.
Miguel J.
4 •
abr. de 2024
smily
A casa encontra-se num sitio privilegiado. Não irá faltar espaço e condições para um grupo poder cozinhar sempre que precisar ou de lavar roupa durante uma longa estadia. Recomendo totalmente para quem gosta de estar perto do centro e das atividades da cidade do Funchal. As única observações a fazer são: o chão está um pouco velho e acaba por ser um pouco incomodo principalmente à noite. A casa de banho tem o chão todo em ceramico, o que pode ser um pouco perigoso após um banho.
De resto 5 estrelas.
An Island Apart
abr. de 2024
Obrigado pela sua avaliação! Ficamos contentes em saber que você apreciou a localização da casa e sua funcionalidade. Valorizamos a sua opinião sobre a condição do chão e o potencial risco no banheiro. Iremos considerar seriamente suas sugestões para melhorar a segurança e o conforto dos nossos futuros hóspedes. Agradecemos muito por nos ajudar a melhorar a qualidade do nosso serviço. Esperamos poder recebê-lo novamente no futuro.
Julie F.
5 •
abr. de 2024
airbnb
Le logement est très très bien situé. On peut tout faire à pied. La proximité avec le jardin municipal est très agréable. Il est aussi très grand et les chambres sont très spacieuses. Nous avons passé un bon séjour dans cet appartement qui est aussi bien équipé.
An Island Apart
abr. de 2024
Hello Julie, your feedback is incredibly valuable to us. You're always welcome back, and we're excited to provide another fantastic experience during your next stay.
Kay C.
2 •
abr. de 2024
booking
Its location was perfect, airy rooms but could have been so much cheerier. Poor service….on arrival the entry code wasn’t as I was given so we had trouble accessing the property after a long day’s travel. Then had to ask for towels as there were none. Then had to further ask for a kitchen tea towel, one very worn one was brought round. Had also asked for our welcome pack which never materialised and also never got the hand soap that was supposed to be in the bathroom. Just felt like nobody cared at all. No plug in the kitchen and only 3 place knives. No literature about nearby supermarkets, restaurants etc. All this is easy to do. Very tired bathroom.
An Island Apart
abr. de 2024
Thank you for taking the time to write a review. We are thrilled to hear that you appreciated our place's location and found the rooms to be airy. We understand that the perfect vacation is in the details, and we regret that we missed some during your stay.
Your feedback about the service is very valuable to us. We sincerely apologize for the inconveniences you experienced upon arrival and throughout your stay. We have taken note of the issues you've raised, such as the entry code, the missing towels, and the lack of a welcome pack. We want to assure you that we take these concerns seriously and will address them immediately to better serve our future guests.
We also appreciate your observations about the kitchen facilities and bathroom. We acknowledge that there is room for improvement, and your comments will guide us in making necessary upgrades.
Once again, we are sorry that your stay was less than perfect, and we appreciate your feedback. We hope to have another opportunity to provide you with a more comfortable and seamless experience.
Alexander C.
3 •
abr. de 2024
booking
Great location
Spacious
Cosy interior Poor isolation, lot of noise from the upstair neighbour
An Island Apart
abr. de 2024
Thank you for your feedback. We're delighted to hear that you enjoyed the great location, spaciousness, and cosy interior of the property. We're sorry to hear about the noise from the upstairs neighbour. Your comments about the isolation are duly noted and we appreciate you bringing this to our attention. We will strive to address this issue to improve the comfort of future stays. Your constructive feedback is invaluable to us. Thank you again for your review.
Domingos M.
1 •
abr. de 2024
booking
No comment Pequeno almoço não estava incluído!
Parque de estacionamento não estava incluído e tivemos que pagar.
No check-in não nos informaram sobre qual era o nosso apartamento.
No check-in não nos informaram do protocolo para abrir a porta do apartamento.
No check-in não nos informaram que os lugares no parque de estacionamento eram reservados/marcados, o que gerou confusão, queixas e desconforto entre nós e outros utentes!
O piso do apartamento era em madeira podre. Os meus filhos magoaram-se (espetaram farpas de madeira na plataforma dos pés). O piso rangia (fazia imenso barulho com o caminhar), o que assustava os meus filhos quando íamos à casa de banho ou quando os vizinhos dos apartamentos dos pisos superiores o faziam!
Miserável! Impensável! A não repetir!
An Island Apart
abr. de 2024
Olá,
Agradecemos, desde já, o seu feedback. É sempre importante para nós saber o que podemos melhorar.
Infelizmente para o hóspede, esta propriedade não tem pequeno-almoço incluído (nunca teve desde que é da nossa gestão) nem o parque de estacionamento está incluído no preço do alojamento. O parque é pago à parte e isso está anunciado na descrição da propriedade. É de lamentar que o hóspede não tenha lido todos os detalhes. É igualmente de lamentar que o hóspede, mesmo após termos fornecido o link da sua área de cliente, não tenha lido as informações acerca do parque pois estão lá alojadas todas as informações. Além disso, o número do parque está escrito no cartão de estacionamento. Em relação ao chão do apartamento, esta fracção está incluída num edifício histórico e precisa de algumas remodelações, inclusivamente, o chão do apartamento.
Da nossa parte, não recomendamos este hóspede a qualquer anfitrião pois não respeitou o lugar de estacionamento e prejudicou o funcionamento deste parque privado.
Domingos M.
2 •
abr. de 2024
smily
A informação no check-in não identificava o apartamento que nos estava destinado (nem piso, porta ou nome do apartamento), nem o protocolo para abrir a fechadura eletrônica. Só após tentativa erro é que obtivemos informação do staff.
O parque de estacionamento é a pagantes. Quando nos forneceram o cartão do parque, não nos foi dito que os lugares do parque de estacionamento eram reservados, o que nos podia ter evitado queixas e transtorno dos outros utentes do parque.
O piso do apartamento está em estado miserável. Os meus filhos que gostam de andar descalços dentro de casa, ficaram com farpas de madeira espetadas nos pés! O soalho é em madeira antiga podre. Quando caminhamos faz um barulho ensurdecedor quer no N/ piso, quer nos pisos superiores! Os meus filhos ficaram com medo do barulho que vinha dos pisos superiores! Impensável! Horrível! Do pior que há!
A fechadura electrónica avariou. Ficamos horas com o apartamento sem segurança. Temos pelo furto dos n/ bens. Resposta do Staff foi péssima!
Para não repetir!
An Island Apart
abr. de 2024
Obrigado por partilhar a sua experiência. Lamentamos profundamente que a sua estadia não tenha correspondido às suas expectativas e pedimos as nossas sinceras desculpas pelo inconveniente causado.
Apreciamos os seus comentários sobre o check-in e o parque de estacionamento. Estes são pontos críticos que iremos abordar de imediato para melhorar a comunicação e o processo de check-in.
Em relação à condição do apartamento, estamos profundamente preocupados com o seu feedback. A segurança e o conforto dos nossos hóspedes são a nossa maior prioridade. Vamos investigar e resolver as questões levantadas imediatamente.
O seu feedback é extremamente valioso para nós, pois nos ajuda a melhorar e a oferecer uma experiência melhor aos nossos hóspedes. Esperamos que nos dê outra oportunidade para lhe oferecer uma experiência superior.
Matija M.
5 •
mar. de 2024
booking
No comment No comment
An Island Apart
abr. de 2024
Thank you for your excellent review! We are thrilled to hear that you enjoyed your stay with us. It's great to know that you found our location, comfort, facilities, staff, and value for money to be top-notch. Looking forward to welcoming you back soon!
Kenneth F.
2 •
mar. de 2024
booking
The main thing is the location of the property. It is centrally located in Funchal and ideal for amenities, attractions and restaurants and cafes. The property is dated and is now needing some general care and attention. The rooms are spacious but would benefit from decoration and repair. I particularly mention the bathroom which is becoming shabby and the flooring in the hall needs serious attention. Some floor boards are broken and they creak at every step. The carpet in the living area has many serious stains on it and is quite unsightly. We were given 4 bath towels for the week - 1 each, but there were no hand towels or soap in the bathroom. We contacted the agent with a request for these but that failed miserably, and our last WhatsApp message with the agent has yet to be opened. So communication with the agent, An Island Apart, fails the test I am afraid. Also future users need to be aware of the noise coming from the apartment above. I guess the floors are wooden and uncovered as in our apartment and the noise from the people walking about above is quite deafening at times.
An Island Apart
mar. de 2024
Thank you for your honest feedback. We're thrilled to hear that the location of the property met your expectations, being centrally located and close to various amenities.
However, we sincerely apologize for the issues you faced during your stay. We take all comments regarding the property's condition and our service seriously. We understand the discomfort caused by the state of the bathroom and flooring, as well as the lack of hand towels and soap. We're deeply sorry for the inconvenience and would like to assure you, that these matters will be addressed promptly.
We're also sorry to hear about your experience with the noise from the apartment above. We will take measures to improve this aspect of our service.
About the communication, we didn't received any message from you in your entire stay at our general WhatsApp (+351 925 444 444) and any call.
Your feedback is invaluable to us as it helps us improve, and we kindly thank you for it. We hope to have the opportunity to better serve you in the future.
Kenneth F.
3 •
mar. de 2024
smily
The property itself is spacious and centrally located in Funchal with all amenities and restaurants close by. The property is quite dark inside and is definitely showing serious signs of user wear and tear, eg the stained carpet in the sitting area. It could do with a good freshen up and some decoration, particularly the bathroom. The floor in the hallway is broken and needs repair or replacing. It creaks loudly whenever anyone walks over it. The apartment can cater for 6 people if the sofa bed is used, but some of the glassware and cutlery is lacking in number. eg - only wine glasses for 4 people. We were in for a week and were supplied with only 4 bath towels. There was no soap or hand towels in the bathroom. We requested help from the agent - An Island Apart. Communication was poor and nothing was done about our request. Our last WhatsApp message on the subject was just ignored! The other significant matter that future users may wish to consider is the noise from guests upstairs. The floors above must be uncovered and wooden and you will certainly hear the tenant above walking about loud and clear. The accommodation was the least pleasant part of our stay in Madeira.
An Island Apart
mar. de 2024
Dear guest,
Thank you for taking the time to share your feedback. We're glad that you found our property to be spacious and appreciated its central location in Funchal. Your positive comments about the amenities and restaurants nearby, as well as the capacity to cater for up to 6 people are much appreciated.
We deeply regret the issues you've mentioned and truly apologize for the discomfort they caused. We understand that the condition of the property did not meet your expectations and we're sorry for any inconvenience this may have caused. We will take your comments regarding the carpet, the hallway floor, and the bathroom decoration into account as we continue to make improvements.
We also appreciate your feedback regarding the lack of sufficient glassware, cutlery, and bath towels. These are aspects we will certainly take on board and rectify immediately.
About the communication, we didn't received any message from you in general WhatsApp (+351 925 444 444). If we received something we surely inform you that we just change the towels of reservation with more than 8 nights and as ou said you had 4 sets of towels and you were 4 people. Besides, the apartment has a clothes washing machine and the weather was very hot to dry the clothes and towels. In addition we have an option to guest pay an extra fee for new sets of towels.
Your comments regarding noise are also valuable to us. We will look into possible solutions to ensure a more peaceful environment for our future guests.
Your feedback is invaluable as we strive to improve and offer an even better experience for our guests. We hope that you will consider staying with us again so that we can have the opportunity to provide you with a more satisfying experience.
Thank you once again for your feedback.
Zbigniew K.
2 •
fev. de 2024
booking
- I can't imagine better localization in Funchal.
- Parking Budynek jest stary i podłoga była głośna
An Island Apart
mar. de 2024
Hi, Thank you for your feedback. We're thrilled to hear that you appreciated our prime location and available parking. We apologize for any inconvenience caused by the age of the building and noise from the floor. Actually, the fact that it's an old building with an incredible history, with the madeira wine cellars right next door. It's amazing! We appreciate your valuable remarks and will take them into account to improve our future guests' experiences. Thank you for sharing your thoughts.
Rob H.
3 •
fev. de 2024
smily
Great location, very spacious, just a few bits inside need to be dealt with.
An Island Apart
fev. de 2024
Rob your thorough feedback is instrumental in our ongoing enhancements. Swiftly addressing these issues is our commitment to elevate your future stays. Our doors remain open for your next visit.
Rob H.
3 •
fev. de 2024
airbnb
The Malmsey property is VERY spacious. Floorboards are creaky and that is in keeping with a historic property. Frustrations were little points but important; hand lotion instead of soap (my wife is imuno suppressed, so important) by the bathroom sink, this was added after discussions. And for me, in a Blandy property, wine glass sizes that didn't match! This was rectified, especially if 4 people in the apt. unfortunately not with the glass size l recommended.
An Island Apart
fev. de 2024
Rob your thorough feedback is instrumental in our ongoing enhancements. Swiftly addressing these issues is our commitment to elevate your future stays. Our doors remain open for your next visit.
Michael S.
5 •
jan. de 2024
airbnb
This was a great place for my group to stay; right next to a park and near many restaurants and bars. It is very spacious and clean but be aware upstairs neighbors can be noisy as it's an old building. The host was helpful and friendly. I'd highly recommend staying here.
An Island Apart
fev. de 2024
Michael thank you for your detailed feedback. It’s really important for us. We are glad to know you enjoyed your stay with us. You will always be welcome at our properties.
Pogodzinska I.
5 •
jan. de 2024
smily
A very cosy but spacious apartment located in the heart of Funchal. I loved everything about it.
An Island Apart
jan. de 2024
Ilona thank you for your wonderful feedback! Ensuring your satisfaction is our goal. Our properties are open and waiting for your return, promising another fantastic stay.
Pogodzinska I.
5 •
jan. de 2024
booking
Location, atmosphere, the apartament decor, No comment
An Island Apart
jan. de 2024
Ilona thank you kindly for your lovely comment! We're thrilled you had a great time. Think of our properties as your second home - always ready to welcome you.
Patrick A.
5 •
dez. de 2023
airbnb
What a fantastic place to rent. Right in the centre of Funchal, across the road from the municipal gardens, close to restaurants, cafés, the cathedral, museums, seafront and so on. 400 metres or so from a supermarket (turn right towards the Combatentes restaurant, then left and that will take you straight to a shopping centre with the supermarket in the basement). Everything necessary was provided including a change of bed linen after 4/5 days. We had very good comms beforehand, especially from António and Tiago, and Jessica was very helpful at the beginning of our stay. The airport shuttles ordered through An Island Apart were on time in both directions. We were three adults and would stay there again in a flash.
An Island Apart
dez. de 2023
Hi, Thank you for your nice comment. We are glad to know you enjoyed your stay with us. You will always be welcome at our properties.
Jennifer C.
4 •
dez. de 2023
booking
Location No comment
An Island Apart
dez. de 2023
Hello Jennifer your positive feedback is greatly appreciated, and we're pleased that you had a comfortable stay with us. You're invited to return at any time, and we eagerly await your next visit.
Diogo S.
5 •
dez. de 2023
booking
No comment No comment
An Island Apart
dez. de 2023
Hello Diogo we value your positive feedback and are delighted to hear that your stay was enjoyable. You're welcome to return whenever you like, and we look forward to your next visit.
Celia D.
5 •
nov. de 2023
airbnb
Très beau logement bien situé
An Island Apart
nov. de 2023
Hello Celia we appreciate your kind comment. It's wonderful to hear that you had an enjoyable stay with us. You are always invited to return to our properties.
Sebastian K.
5 •
nov. de 2023
airbnb
Super Unterkunft in zentraler Lage mit vielen tollen Restaurants in 5 Minuten laufweite. Optimaler Ausgangspunkt für Aktivitäten auf Madeira. Danke für den tollen Aufenthalt!
An Island Apart
nov. de 2023
Hello Sebastian we appreciate your kind comment. It's wonderful to hear that you had an enjoyable stay with us. You are always invited to return to our properties.
Katharina A.
4 •
nov. de 2023
booking
No comment No comment
An Island Apart
nov. de 2023
Hello Katharina we value your positive feedback and are delighted to hear that your stay was enjoyable. You're welcome to return whenever you like, and we look forward to your next visit.
Paula B.
4 •
out. de 2023
smily
Great place, ideally situated in town centre
An Island Apart
out. de 2023
Hello Paula your positive feedback is greatly appreciated, and we're pleased that you had a comfortable stay with us. You're invited to return at any time, and we eagerly await your next visit.
Wanida V.
4 •
out. de 2023
booking
No comment No comment
An Island Apart
out. de 2023
Hello Wanida we value your positive feedback and are delighted to hear that your stay was enjoyable. You're welcome to return whenever you like, and we look forward to your next visit.
Astrid-Helen H.
5 •
out. de 2023
booking
beliggenheten No comment
An Island Apart
out. de 2023
Hello Astird-Helen we value your positive feedback and are delighted to hear that your stay was enjoyable. You're welcome to return whenever you like, and we look forward to your next visit
Andreas L.
4 •
out. de 2023
booking
Ein wunderschönes Altbauapartment direkt im Zentrum an einem Park gelegen. Zu Fuß kann alles erreicht werden, Parkhaus 20m entfernt. Das Parkhaus ist nicht jederzeit zugänglich und wenn das Tor geschlossen ist nur mit Hilfe des Ansprechpartner und seiner Einweisung.
An Island Apart
out. de 2023
Hello Andreas many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon.
Helene B.
4 •
set. de 2023
booking
Spacious, terrific location, useful kitchen and washing machine with laundry hang up area. No comment
An Island Apart
out. de 2023
Hello Helene thank you for your nice comment. We are glad to know you enjoyed your stay with us. You will always be welcome at our properties.
Szilvia B.
5 •
ago. de 2023
airbnb
The apartment is great, we felt comfortable.
An Island Apart
ago. de 2023
Hello Szilvia, Thank you so much for your feedback. It’s really important for us to improve each day. You will be always welcome at our properties and we are looking forward to see you soon.🙂
Jim W.
4 •
ago. de 2023
airbnb
Very spacious apartment! Perfect location for walking in the Centro area. Beautiful park next to the apartment. However, carpets and floors need more cleaning/dusting because the air conditioners are recycling the dust and allergens. I could not sleep well. Every morning I woke with an intense sore throat and cough. Severe symptoms would go away once we were walking or hiking during the day. The kitchen could use a skillet and the owners need to include a dryer as well as the wash machine. But it’s doable. If you use the private parking garage, keep the garage key with you, not in your car. Otherwise you may not get access to your vehicle Ask for multiple contact numbers, in case of issues And buy your own drinking water. The tap water tastes too strange. Overall, a nice location and abode. Communication could be a bit more hospitable.
An Island Apart
ago. de 2023
Hello Jim, Many thanks for your detailed feedback. it’s really important for us to improve each day. And thanks for your very good suggestions to. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Ilya S.
4 •
ago. de 2023
booking
. .
An Island Apart
ago. de 2023
Hello Ilya, Thank you so much for your feedback. It’s really important for us to improve each day. You will be always welcome at our properties and we are looking forward to see you soon.
Bernd L.
4 •
ago. de 2023
booking
No comment No comment
An Island Apart
ago. de 2023
Hello Bernd, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Yu H.
5 •
jul. de 2023
booking
No comment No comment
An Island Apart
ago. de 2023
Hello Yu, Many thanks for your feedback. It’s really important for us to improve each day. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Juana D.
5 •
jul. de 2023
booking
No comment Los colchones incomodos
An Island Apart
ago. de 2023
Hello Juana, Many thanks for your feedback. It’s really important for us to improve each day. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Yu H.
5 •
jul. de 2023
smily
The location is perfect, exactly near the botanical garden with very nice view. The apartment is clean and spacious. 5 stars recommended.
An Island Apart
out. de 2023
Hello Yu thank you for your detailed feedback. It’s really important for us. We are glad to know you enjoyed your stay with us. You will always be welcome at our properties.
Svavar J.
5 •
jul. de 2023
airbnb
It was wonderful to stay in these old lodgings. I highly reccommend it and taking the Blandly tour to hear about the history of the building.
An Island Apart
jul. de 2023
Hello Svavar,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Alan S.
4 •
jul. de 2023
booking
Tha apt was clean and very big. Everything worked. Would benefit from a second bathroom. Location of The wine lodge is excellent with everything you need to see within walking distance. Great restaurants very close to the property
An Island Apart
jul. de 2023
Hello Alan, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
pascale S.
5 •
jul. de 2023
smily
L'appartement est idéalement situé, en plein coeur de la vieille ville. Le parking -si on en a besoin- est juste à côté.
Il a le charme de l'ancien, il est très grand, et très confortable.
Tout est à portée de main : restaurant, café, jardin public, distributeur , musées....
L'équipe est super réactive et très accueillante.
An Island Apart
jul. de 2023
Hello Pascale, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Laura Z.
4 •
jun. de 2023
booking
Nuostabioje vietoje, tvarkingas Siek tiek tualetas pagedes, nes bakelis pasipildo gan letai, 6 zmonem buvo gan sudetinga
An Island Apart
jul. de 2023
Hello Laura, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Christina B.
4 •
jun. de 2023
vrbo
Traditional & comfortable decor, beautiful view of the park, and comfortable bedrooms. The only thing is you can hear guests in the apartment above. There was a young child who was running back and forth and also rolling something that sounded so loud it was shaking the apartment. We later learned it was a stroller the child was pushing back and forth above us. Maybe set up more rugs in the upstairs units? Other than that, it was a very charming place.
An Island Apart
jun. de 2023
Hello Christina,
Thank you so much for your detailed feedback, it’s really important for us to improve each day. We will take into account the issues you mentioned and fix it as soon as possible. You will always be welcome at our properties :)
Rosa L.
5 •
jun. de 2023
airbnb
Recibimiento cordial, mensaje de bienvenida y sobretodo el vino Blandy que hemos descubierto en familia. El apartamento es muy confortable, funcional y sobretodo céntrico, con una vista al parque municipal relajante . Nos hemos sentido como en casa. Madère es una isla acogedora, un pedazo del corazón portugués que invita a visitarlo de nuevo. 🌹
An Island Apart
jun. de 2023
Hello Rosa, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Jenny G.
4 •
jun. de 2023
booking
charming and great location older building, so had some creaks in flooring, but over all good stay
An Island Apart
jun. de 2023
Hello Jenny. Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
M A.
4 •
mai. de 2023
booking
Tudo, simpatia, disponibilidade, relação preço qualidade, limpeza, gentileza, localização, silêncio. Nada a apontar de mal. No comment
An Island Apart
out. de 2023
Olá M Alexandra, um muito obrigado pelo seu comentário positivo, ficamos felizes por ter gostado da sua estadia. Esperamos vê-la em breve.
M A.
5 •
mai. de 2023
smily
Nada a comentar a não ser que foi tudo muito bom!!!!
An Island Apart
out. de 2023
Olá Alexandra, muito obrigado pelo seu comentário, gratos pela sua preferência, esperamos vê-la em breve.
eleonora b.
4 •
mai. de 2023
booking
No comment No comment
An Island Apart
out. de 2023
Hello Eleonora thank you for your positive feedback. We're pleased to hear that you had a pleasant stay with us. You're always welcome at our properties, and we look forward to hosting you again soon.
Filipe D.
5 •
mai. de 2023
airbnb
Bel appartement en plein centre ville de Funchal. Les deux bouteilles offertes étaient excellentes (vin de Madère et rosé). Merci pour se beau séjour !
An Island Apart
mai. de 2023
Hello Filipe, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
João R.
5 •
mai. de 2023
booking
Tudo perfeito! Casa é incrível Faltam caixotes de reciclagem
An Island Apart
out. de 2023
Olá João muito obrigado pelo seu feedback detalhado, é realmente importante para nós melhorarmos a cada dia. Teremos em conta os problemas que mencionou e corrigi-los-emos o mais rapidamente possível.
Rosa H.
5 •
mai. de 2023
booking
No comment No comment
An Island Apart
out. de 2023
Hello Rosa thank you for your positive feedback. We're pleased to hear that you had a pleasant stay with us. You're always welcome at our properties, and we look forward to hosting you again soon.
Rosa H.
5 •
mai. de 2023
smily
Right at the centre of the city . Great apartment with spacious accommodation , comfortable and well decorated rooms .
An Island Apart
out. de 2023
Hello Rosa we appreciate your positive feedback and are glad you had a good stay. You're welcome back anytime, and we hope to see you again soon.
David V.
5 •
abr. de 2023
smily
Thank you very much for all. It was amazing stay in Funchal.
An Island Apart
out. de 2023
Hello David thank you for your positive feedback. We're pleased to hear that you had a pleasant stay with us. You're always welcome at our properties, and we look forward to hosting you again soon.
Bjorn K.
4 •
abr. de 2023
booking
No comment No comment
An Island Apart
out. de 2023
Hello Bjorn thank you for your positive feedback. We're pleased to hear that you had a pleasant stay with us. You're always welcome at our properties, and we look forward to hosting you again soon.
Natasa V.
5 •
abr. de 2023
booking
No comment No comment
An Island Apart
abr. de 2023
Hello Natasa, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Andreia A.
5 •
abr. de 2023
booking
Apartamento impecável... grande, bonito e confortável! Ótima localização, no centro do Funchal. Rua calma, sem ruídos noturnos. Funcionários mt prestáveis (pela app). Estacionamento privado. De ir embora 😁
An Island Apart
abr. de 2023
Hello Andreia, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Dagmar S.
4 •
abr. de 2023
booking
No comment No comment
An Island Apart
abr. de 2023
Hello Dagmar, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Katarzyna D.
5 •
mar. de 2023
booking
niesamowita lokalizacja, widok na piękny ogród przez okno, bardzo wygodne łóżka, duże przestronne mieszkanie, stylowe wnętrze No comment
An Island Apart
mar. de 2023
Hello Katarzyna, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Irene C.
4 •
mar. de 2023
booking
No comment No comment
An Island Apart
mar. de 2023
Hello Irene, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Jean C.
4 •
mar. de 2023
booking
L emplacement, très bien situé Une seule salle de bain avec toilettes intérieures pour 6 compliqué et un parquet vraiment très brillant
An Island Apart
mar. de 2023
Hello Jean,
Thank you so much for your detailed feedback, it’s really important for us to improve each day.
You will always be welcome at our properties :)
Ingunn L.
5 •
mar. de 2023
airbnb
Perfect stay!
An Island Apart
mar. de 2023
Hello Ingunn, thank you for your nice comment. We are glad to know you enjoyed your stay with us. You will always be welcome at our properties :)
Evelyn M.
5 •
fev. de 2023
booking
No comment No comment
An Island Apart
mar. de 2023
Hello Evelyn,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Tomasz M.
5 •
fev. de 2023
booking
Spotless clean and great location no issues
An Island Apart
mar. de 2023
Hello Tomasz,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
JOHN S.
3 •
fev. de 2023
booking
The location was the best part of the accommodation. It was clean, large & comfortable. Close to restaurants, shops and waterfront. The noise from the tenants above was easy to hear, especially the constant walking about.
An Island Apart
mar. de 2023
Hello John,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
JOHN S.
4 •
fev. de 2023
smily
The apartment is very large, comfortable, and well equipted. Best of all is the location - It is centrally located in Funchal, next to the Municipal Park. Very close to many shops, restaurants and the waterfront.
The only downside was the noise from the tenants above (we were on the 1st floor) We experienced 2 different tenants during our stay and it was easy to hear people walking about - the last group seemed to be walking about all the time and it was very disruptive.
An Island Apart
abr. de 2023
Hello John, Thank you so much for your detailed feedback, it’s really important for us to improve each day. We will take into account the issues you mentioned and fix it as soon as possible. You will always be welcome at our properties :)
Donna M.
4 •
jan. de 2023
smily
The TV could do with more English speaking programmes and news channels. Also, the mattress in the main bedroom is coming to the end of its life. Repeated calls for more toilet paper were ignored, so we bought our own. We lacked a broom or brush and pan so were unable to easily clean up any spills or accidents.
Apart from that, the apartment was very well equipped. We would definitely go back if we could get the first floor flat. The stairs are more challenging for the higher flats.
An Island Apart
abr. de 2023
Hello Donna, Thank you so much for your detailed feedback, it’s really important for us to improve each day. We will take into account the issues you mentioned and fix it as soon as possible. You will always be welcome at our properties :)
Olaf H.
3 •
jan. de 2023
booking
Das Appartement befindet sich in einem Wohnhaus direkt im Zentrum. Es ist gibt keine Rezeption. Der Chek-inn Prozess und Zugang zur Wohnung erfolgt über Zahlencodes. Die Wohnung ist sehr schön ausgestattet, sauber und geräumig. Der gesamte Kontakt mit der Vermietungs-Agentur erfolgt über das Internet (zum Teil SMS oder Chat-Programm des Vermieters in Deutsch, zum Teil auch in Englisch). Die Agentur ist nur zu bestimmten Zeiten besetzt. Bei uns hat der geplante Transfer zum Flughafen über die Chat-Funktion der Agentur nicht funktioniert so dass wir uns selbst ein Taxi suchen mussten nachdem wir keine Rück-Bestätigung durch die Agentur erhielten.
An Island Apart
jan. de 2023
Hi Olaf. Many thanks for your feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon.
Samantha H.
5 •
jan. de 2023
booking
No comment No comment
An Island Apart
jan. de 2023
Hi Samantha. Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon.
Samantha H.
5 •
jan. de 2023
smily
An amazing stay again in this fabulous apartment.
An Island Apart
abr. de 2023
Hello Samantha, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Ana R.
5 •
dez. de 2022
booking
Que,qué me gustó del alojamiento??? pues todo,decoración,ubicación,precio,camas,…hasta las almohadas eran cómodas!! Las vistas al parque??impresionantes y más,teniendo en cuenta,que nos alojamos en diciembre y toooooooooooooodo funchal estaba adornado (parecía la Laponia) y el parque era de cuento. Así que volveremos a alojarnos aquí cuando volvamos,sin lugar a dudas No comment
An Island Apart
ago. de 2024
Dear guest, thank you for your comment. Best Regards
Tiago O.
4 •
dez. de 2022
booking
No comment No comment
An Island Apart
out. de 2024
Thank you for your feedback. I'm glad to hear that you found our cleanliness, comfort, facilities, location, and value for money met your expectations. I see that our staff rating didn't quite meet the same standard and for that, I sincerely apologize. We value your feedback and will certainly use it to improve our service for future stays. Best Regards An Island Apart Team
Andreia C.
5 •
dez. de 2022
booking
No comment No comment
Emma A.
5 •
nov. de 2022
booking
Beautifully decorated, very clean, and great central location. The management company were also excellent, easy to contact and very helpful throughout our stay. Can’t fault it. Could be a tiny bit loud with events on in the park opposite, we stayed during the World Cup and they played every game on a big screen. But it had finished by the early evening and was peaceful after that!
Jan E.
4 •
nov. de 2022
booking
No comment No comment
An Island Apart
set. de 2024
Thank you for your review
Linda F.
4 •
nov. de 2022
booking
central location, size, facilities, cleanliness, comfortable lack of tv channels, water pressure could be better
An Island Apart
nov. de 2022
Thank you so much for your detailed feedback, it’s really important for us to improve each day :)
Christine H.
4 •
nov. de 2022
booking
Beautiful designed spacious apartment in the centre of Funchal. Well equipped A bit noisy because of noise transmission from upstairs - gorgeous shiny wooden floorboards throughout but aware of people walking about above
An Island Apart
nov. de 2022
Thank you for the feedback. Hope you enjoyed to stay with us, you will always welcome in our properties :)
Linda F.
5 •
nov. de 2022
smily
What a fantastic find! The apartment was large and spacious, fully equipped with everything that you need. Centrally located, The Wine Lodge is in the perfect location situated next to a beautiful garden. The apartment is surrounded by great restaurants and a short walk to the cable cars and the old town. It’s also above Blandys Wine Cellars, what’s not to love? The welcome pack was a lovely surprise! Thank you!!!
An Island Apart
set. de 2024
Thank you for your review
Andreia S.
4 •
nov. de 2022
booking
O apartamento é espetacular, as comodidades são óptimas, muito bem equipado e localizado no centro do Funchal. No comment
An Island Apart
set. de 2024
Thank you for your review
Sandra C.
4 •
out. de 2022
smily
For a family of 4 that wish to stay in the center of Funchal it’s the perfect choice.
An Island Apart
set. de 2024
Thank you for your review
Francesca G.
4 •
out. de 2022
booking
No comment No comment
Monika J.
5 •
out. de 2022
booking
No comment No comment
Valerij O.
5 •
out. de 2022
booking
No comment No comment
Ebe K.
5 •
out. de 2022
smily
Big and comfortable apartment. Feels like at home :)
Manuel A.
4 •
set. de 2022
booking
A localização do apartamento é excelente, encontrando-se no coração do Funchal, sendo fácil a exploração da Madeira a partir da sua localização, apesar de não contar com estacionamento incluindo dispõe de um parque de estacionamento junto ao mesmo a partir de um valor estipulado/dia. Existe também a possibilidade de pequeno almoço a combinar e custo também. O único senão deste apartamento, e só mesmo por uma questão de comodidade, é só dispôr de um WC que limita um pouco o uso no caso de serem mais que um casal.
Alena S.
4 •
set. de 2022
booking
No comment No comment
Paolo S.
4 •
set. de 2022
booking
La casa, le dotazioni, la qualità del materasso Un po' rumoroso
CHRISTOPHE L.
5 •
ago. de 2022
booking
Très bel appartement. Spacieux et idéalement situé au centre de Funchal pour visite à pied. Hôte disponible pour répondre aux questions. No comment
Sara P.
4 •
ago. de 2022
booking
Localização e apoio e atenção dos funcionários No comment
Marina I.
4 •
ago. de 2022
booking
No comment No comment
Bettina W.
5 •
ago. de 2022
smily
We had very big appartment, stylish and we found everything we needed. The appartent is located in a nice area of Funchal and central to explore the town. Every question was answered and Nuria organised a transfer to the airport in the night for us. Thank you very much. If you want to stay at Funchal and like to stay on your own, cooking for your self .. than choose te Wine Lodges!
Bernd T.
2 •
ago. de 2022
booking
Die Lage ist sehr gut, das Appartement ist sehr geräumig. Das Klo stank nach Urin Das Sofa war nicht vorbereitet obwohl wir die korrekte Personenzahl angegeben haben Kein Reserve-WC Papier Der Vermieter hat unsere Anrufe ignoriert
Und das schlimmste, die Decken sind sehr dünn, man hört jeden Schritt vom Nachbarn als ob es im eigenen Appartement wäre... Und wenn die Nachbarn feiern 😭
An Island Apart
out. de 2024
Hi Bernd Vielen Dank für Ihr Feedback. Es freut uns zu hören, dass Sie die Lage und die Geräumigkeit unseres Apartments schätzen.
Wir bedauern jedoch sehr, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Ihre Hinweise zur Sauberkeit des Badezimmers und zur Vorbereitung des Sofas nehmen wir sehr ernst und werden diese umgehend mit unserem Reinigungsteam besprechen und verbessern. Das Fehlen von Reserve-Toilettenpapier ist ebenfalls nicht akzeptabel und wird umgehend korrigiert.
Es tut uns leid, dass Sie Schwierigkeiten hatten, uns zu erreichen. Wir werden unsere Kommunikationsprozesse überprüfen und sicherstellen, dass dies in Zukunft nicht mehr vorkommt.
Wir verstehen, dass Lärm von Nachbarn störend sein kann, und wir entschuldigen uns für eventuelle Unannehmlichkeiten. Wir nehmen Ihre Bedenken ernst und werden untersuchen, wie wir dies in Zukunft besser handhaben können.
Wir schätzen Ihr Feedback sehr und werden es nutzen, um unseren Service weiter zu verbessern. Nochmals vielen Dank, und wir hoffen, dass Sie uns eine weitere Chance geben, Ihre Erwartungen zu übertreffen. An Island Apart team
Nicola C.
5 •
ago. de 2022
smily
Very suggested
Nicola C.
5 •
ago. de 2022
booking
Very big Super suggested Hairdryer missing in the bath More forks in the kitchen
Ana M.
4 •
jul. de 2022
booking
No comment No comment
Bruno B.
4 •
jul. de 2022
booking
Logement spacieux, très propre, décoré avec soin. Très bonne situation. La table dans la cuisine pourrait être un peu plus grande (mais c'est un détail)
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