Appartement de luxe dans un bâtiment historique de l'ancienne école des beaux-arts, entièrement rénové, situé dans le centre-ville de Funchal. Les lignes intemporelles de ce bâtiment reflètent un lieu où l'art a été fait, créé et réinventé et où, aujourd'hui encore, toute l'essence perdure, à travers les contours de l'élégance qui prévaut dans chaque espace.
Avec une décoration pensée dans les moindres détails, où le confort, l'élégance et le luxe s'entremêlent avec toute l'histoire du bâtiment, cette propriété présente des détails d'art inégalés.
Appartement en format open space, avec une bonne lumière naturelle, fonctionnel, avec une décoration contemporaine et artistique, idéal pour un contexte de voyage d'affaires ou de loisirs. Il offre tout le confort et la commodité pour un séjour agréable, en proposant différentes zones dans le même espace : salon, télévision avec chaînes câblées, cuisine équipée, coin repas, salle de bain avec douche et lit double. Capacité maximale pour 2 personnes.
Wi-Fi disponible dans toutes les zones.
Immeuble sans parking privé.
L'accès à cet appartement peut se faire par un ascenseur.
AREA
L'immeuble a une entrée commune à toutes les propriétés et est situé dans la Rua da Carreira, l'une des principales artères de Funchal. Depuis cette propriété, vous pourrez connaître et visiter à pied les principaux points d'intérêt de la capitale de l'île de Madère. Elle est proche des restaurants, des centres commerciaux, des bars, des musées, de la cathédrale de Funchal, du jardin municipal de Funchal, de la marina de Funchal et du théâtre municipal.
Dans le centre-ville, vous trouverez de nombreuses informations sur toutes sortes d'activités que vous pouvez faire pendant vos vacances : activités culturelles, activités radicales, activités liées à la nature... quel que soit le but de votre visite sur l'île de Madère !
SE RENDRE A LA PROPRIETE
La meilleure option pour se rendre à la propriété est le transfert. Demandez-nous d'en réserver un auprès de nos partenaires locaux. C'est moins cher que les taxis que vous trouverez à l'aéroport.
Si vous louez une voiture, n'importe quelle application de navigation peut facilement trouver l'adresse.
ACCES A LA PROPRIETE
Vous avez accès à toutes les zones de la propriété.
INTERACTION
Nous sommes toujours disponibles pour vous aider ou répondre à vos questions. Nous faisons de notre mieux pour répondre à toutes les demandes. Nous avons également une application pour les hôtes avec toutes les informations importantes sur la propriété et d'autres informations utiles pour votre séjour.
AUTRES OBSERVATIONS
- Conformément à la loi portugaise, tous les hôtes sont tenus de présenter une pièce d'identité valide. (passeport ou carte d'identité).
- L'heure d'arrivée doit être programmée à l'avance. Si elle n'est pas programmée dans un délai maximum de 48 heures avant, les clients seront soumis à la disponibilité de notre équipe.
- Tous les draps et les serviettes sont fournis. Nous pouvons également fournir un lit pour bébé, une chaise haute et une baignoire pour bébé si nécessaire, mais vous devez en faire la demande. Il y a une trousse de premiers secours, des extincteurs et une couverture anti-feu dans la propriété.
ATTENTION
Veuillez noter qu'une taxe touristique sera facturée à toutes les personnes qui passent la nuit dans la municipalité de Funchal. Ainsi, tous les clients séjournant dans des stations touristiques et/ou des établissements d'hébergement, âgés de 13 ans ou plus, devront payer 2,00 € par personne/nuit, jusqu'à un maximum de 7 nuits et un maximum de 14,00 € par personne/séjour. À votre arrivée, vous recevrez un lien pour payer cette taxe municipale.
RÈGLES
Nous voulons que vous vous sentiez comme chez vous. Nous ne demandons rien de plus que le respect des voisins et l'entretien de la propriété, ainsi que l'interdiction de fumer à l'intérieur de la maison.
Afficher plusAnnonce professionnelle gérée par An Island ApartNuméro de permis 130081/AL
Politique d'annulation
Annulation gratuite jusqu'à 14 jour(s) avant l'arrivée. ensuite frais d’annulation à 100%.
Annulation gratuite jusqu'à 14 jour(s) avant l'arrivée, ensuite frais d’annulation à 100%.
Free cancellation up to 14 days before check-in. If the reservation is made less than 14 days before check-in, the cancellation is free up to 48 hours after the reservation, up to a maximum of 5 days before check-in.
After that, guests may cancel up to 5 days prior to check-in and receive a refund of the price per night and the cleaning fee, but not of the service fee.
Wir waren sehr zufrieden mit der Unterkunft. Die Lage ist perfekt, mitten in der Stadt - es gibt viele Restaurants und Cafes in der Nähe. Supermärkte und Bushaltestellen sind auch direkt um die Ecke.
4
Lucy V. · févr. 2025
Good quality accommodation with washing machine and kitchen equipment. Quiet housing complex. Windows only had a view of next door.
Avis
4.4
• 84 Avis
Enregistrement
4.6
Précision
4.7
Emplacement
4.9
Propreté
4.6
Communication
4.6
Rapport qualité-prix
4.5
Confort
4.5
Installations
4.4
Personnel
4.3
4 ·
27
4.6 ·
50
4.4 ·
7
Holly H.
5 •
mars 2025
airbnb
Wir waren sehr zufrieden mit der Unterkunft. Die Lage ist perfekt, mitten in der Stadt - es gibt viele Restaurants und Cafes in der Nähe. Supermärkte und Bushaltestellen sind auch direkt um die Ecke. Die Unterkunft war sehr sauber und modern ausgestattet. Die Kommunikation mit dem Gastgeber verlief einbandfrei, bei benötigter Hilfe kam sofort jemand vorbei. Wir haben uns sehr wohl gefühlt und können die Wohnung weiterempfehlen :)
An Island Apart
mars 2025
Danke für Ihre wunderbare Bewertung! Wir freuen uns, dass Sie mit Ihrem Aufenthalt bei uns zufrieden waren und die Lage und Sauberkeit unserer Unterkunft gelobt haben. Es freut uns auch, dass unsere Kommunikation Ihren Erwartungen entsprach. Ihre positiven Worte sind eine Ermutigung für uns, weiterhin den bestmöglichen Service zu bieten. Wir schätzen Ihr Feedback und freuen uns, Sie bei Ihrem nächsten Besuch wieder begrüßen zu dürfen. Nochmals vielen Dank und wir freuen uns darauf, Sie bald wieder bei An Island Apart zu begrüßen!
Lucy V.
4 •
févr. 2025
airbnb
Good quality accommodation with washing machine and kitchen equipment. Quiet housing complex. Windows only had a view of next door.
An Island Apart
févr. 2025
Thank you for your positive comments about the quality of the accommodation and our amenities like the washing machine and kitchen equipment. We understand that the view was not up to your expectation and we appreciate your feedback. We will take it into account for future improvements. Thank you again for your valuable feedback.
Michael F.
5 •
févr. 2025
airbnb
Saubere, ordentliche Unterkunft in bester Lage. Vermieter zu jeder Zeit gut erreichbar und schnell geantwortet. Restaurants, Einkaufsmöglichkeiten, Cafés und Bars zahlreich vertreten und zu Fuß erreichbar. Viele Sehenswürdigkeiten und Zugänge zum Meer ebenfalls nahegelegen.
An Island Apart
févr. 2025
Vielen Dank für Ihre schöne Bewertung! Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei "An Island Apart" genossen haben. Es ist toll zu hören, dass Sie unsere Lage und die Sauberkeit unserer Unterkunft schätzen. Ihre Rückmeldung ist sehr wertvoll für uns und hilft uns, unseren Service weiter zu verbessern. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
Daniel T.
5 •
févr. 2025
airbnb
We had a delightful stay at this place. The space was spotlessly clean and beautifully maintained, with a lovely, welcoming atmosphere. All excellent amenities including cooker & washing machine with our hosts being very responsive to anything we needed.
Bed was VERY comfortable which made a ton of difference & we even had a linen and towel refresh and extra cleaning mid our stay which was lovely!
The location was absolutely perfect—right in the heart of everything, yet so peaceful and quiet that we could truly relax. It was the ideal balance of convenience and tranquility. Highly recommend An Island Apart and look forward to staying here again. Fingers crossed prices remain reasonable until then.
An Island Apart
févr. 2025
Thank you so much for your wonderful review. We're thrilled to hear that you had a delightful stay with us. It’s great to know that you enjoyed the cleanliness, the amenities, and the comfort of the bed, as well as the mid-stay linen and towel refresh.
We’re also pleased that you found the location to be perfect, offering both convenience and tranquility. Your recommendation means a lot to us, and we look forward to welcoming you back in the future! We'll certainly do our best to keep our prices reasonable.
Thank you once again for your kind words!
Руслан А.
5 •
janv. 2025
airbnb
Всё прошло хорошо! Спасибо большое! Стиральная машинка есть, но не разобрался как сушить вещи? Сушку я не нашёл..
An Island Apart
janv. 2025
Большое спасибо за ваш отзыв! Мы рады, что вам все понравилось. Извините за неудобства с сушилкой для белья. Хотим уточнить, что стиральная машина также выполняет функцию сушки, и у нее есть специальная программа для сушки. Приносим извинения за то, что эта информация не была четко представлена. Мы учтем ваш комментарий и улучшим инструкции по использованию стиральной машины и сушилки для белья. Будем рады видеть вас снова в An Island Apart!
Patrycja W.
5 •
janv. 2025
airbnb
Bardzo polecam!
An Island Apart
janv. 2025
Dziękujemy za tak wspaniałą recenzję! Jesteśmy bardzo zadowoleni, że podobało Ci się u nas i że doceniasz naszą dokładność, komunikację, czystość, lokalizację i wartość za pieniądze. Cieszymy się, że możemy oferować takie doświadczenia naszym gościom. Mamy nadzieję, że zobaczymy Cię ponownie w "An Island Apart"!
Maha B.
5 •
janv. 2025
airbnb
Super sauber und ästhetisch eingerichtet! Auch tolle Kommunikation. Würde wieder hier buchen.
An Island Apart
janv. 2025
Vielen Dank für Ihre freundlichen Worte und die hervorragende Bewertung. Es freut uns sehr, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Ihr Feedback ist uns sehr wichtig und es freut uns, dass Sie die Sauberkeit und Ästhetik unserer Unterkunft sowie unsere Kommunikation hervorgehoben haben. Es wäre uns eine Freude, Sie in Zukunft wieder bei uns begrüßen zu dürfen. Nochmals vielen Dank!
Hendrik T.
3 •
janv. 2025
booking
No comment No comment
An Island Apart
janv. 2025
Thank you for your feedback. It's great to hear that you appreciated our cleanliness and location. We're sorry to hear that some aspects of the stay did not meet your expectations. Your input is highly valuable and will be used to enhance our guest experience in the future. Thank you again for your review.
Katarzyna W.
5 •
déc. 2024
airbnb
Clean apartment which is very close to the old town and resturants - I very recommend.
An Island Apart
janv. 2025
Thank you for your wonderful review. We're delighted to hear that you enjoyed your stay at An Island Apart. Your positive feedback about the cleanliness of our apartment and its proximity to the old town and restaurants truly means a lot to us. We're grateful for your recommendation and we look forward to hosting you again in the future.
Leila C.
2 •
déc. 2024
airbnb
Dies war nun nach 2024 unser zweiter Aufenthalt in der Unterkunft. Man muss dazu sagen, dass wir beim ersten Mal sehr gute Erfahrungen mit diesem gewerblichen Gastgeber gemacht haben und dieses Mal war es eine komplette Katastrophe. Es gibt mehrere Punkte: 1. Es weden willkürlich Bilder von allen möglichen Zimmern für das Inserat eingestellt. Somit weiß man eigentlich nicht, welches Zimmer man überhaupt erhält/ wie es aussehen wird. Da gibt es erhebliche Unterschiede. 2. Man muss zwei Plattformen bedienen, auf beiden Plattformen Angaben tätigen (auf airbnb.de und auf der eigenen Plattform des gewerblichen Gastgebers). Hinzu kommt, dass die Angaben (Check-in und gezahlte Beträge, die teilweise noch extra auf der eigenen extra Seite vom Gastgwber gezahlt werden müssen, wenn man früher einchecken möchte, nicht vollständig und nicht korrekt angezeigt werde. 3. Der Gastgeber antwortet leider nur mit erheblicher Verzögerung, Informationen werden sehr spät/ kurzfristig zur Verfügung gestellt.
An Island Apart
janv. 2025
Hi Leila Vielen Dank für Ihr Feedback und Ihre ehrlichen Worte. Es tut uns leid, dass Ihr zweiter Aufenthalt bei uns nicht Ihren Erwartungen entsprach. Wir nehmen Ihre Kritikpunkte sehr ernst und werden uns bemühen, diese zu verbessern.
1. Bezüglich der Bilder der verschiedenen Zimmer, werden wir uns bemühen, in Zukunft klarer zu kommunizieren, welches Zimmer unseren Gästen zugewiesen wird. 2. Die Nutzung von zwei Plattformen ist in der Tat nicht ideal und wir verstehen Ihre Frustration. Wir arbeiten daran, diesen Prozess zu vereinfachen und transparenter zu gestalten. 3. Es ist uns wichtig, dass unsere Gäste sich gut betreut fühlen. Ihre Anmerkung bezüglich der Verzögerung bei der Kommunikation nehmen wir sehr ernst und werden daran arbeiten, unsere Reaktionszeiten zu verbessern.
Nochmals vielen Dank für Ihr Feedback, es hilft uns dabei, unseren Service stetig zu verbessern.
An Island Apart team www.anislandapart.com
Isabell K.
5 •
déc. 2024
airbnb
Wir hatten eine tolle Zeit!! Wir würden wieder kommen. Wir sind mit Baby angereist und haben vor Ort ein Babybett und einen Hochstuhl vorgefunden - super! Alles war super, genau wie beschrieben und schön eingerichtet. Die Lage ist super zentral und fußläufig zu allem was Funchal zu bieten hat. Nur Parkplätze waren schwieriger zu finden und kosten extra. Wir haben einen öffentlichen Parkplatz etwas die Straße weiter hoch rechts genommen. Das war günstiger als die Einkaufszentren.
An Island Apart
déc. 2024
Vielen Dank für Ihre freundlichen Worte! Wir freuen uns sehr zu hören, dass Sie eine tolle Zeit bei uns verbracht haben und die Annehmlichkeiten für Ihr Baby zu schätzen wussten. Es freut uns, dass Sie die Lage und die Einrichtung unserer Unterkunft genossen haben. Ihre Anmerkungen bezüglich der Parkplatzsituation sind sehr wertvoll und wir werden diese in Betracht ziehen, um unseren Service zu verbessern. Vielen Dank, dass Sie sich die Zeit genommen haben, uns ein Feedback zu geben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
Therese L.
5 •
déc. 2024
airbnb
Very clean, good location, very quiet. Bathroom and kitchen facilities were very good. Great coffee provided.
Some net curtains would give more privacy as there are windows a few metres opposite our windows, so we kept the shutters half closed during our stay.
An Island Apart
déc. 2024
Thank you so much for your perfect ratings and kind words about our location, cleanliness, and facilities. We're thrilled to hear you enjoyed the coffee we provided! Your feedback about the net curtains is greatly appreciated and we'll certainly take it into consideration to improve our guest's stay. We hope to welcome you back to An Island Apart in the future.
Yassine B.
5 •
nov. 2024
airbnb
Logement très bien placé et organisation excellente. Tout était clair et facile à l’arrivée. Le fait d’avoir un système de code pour la porte d’entrée plutôt que des clés était très pratique. Le logement ne manquait d’aucun équipement et ressemblait bien au photos. Seul petit hic, parfois de légères odeurs d’humidité dû au fait que l’aération dans la salle de bain ne soit pas optimale mais autrement très bien. Merci!
An Island Apart
déc. 2024
Merci beaucoup pour vos commentaires positifs sur l'emplacement et l'organisation de notre logement. Nous sommes ravis que vous ayez trouvé le système de code pratique et que le logement correspondait bien aux photos.
Nous prenons très au sérieux votre remarque sur les légères odeurs d'humidité et nous travaillerons sur l'amélioration de l'aération dans la salle de bain. Votre retour nous est très précieux et contribuera à améliorer l'expérience de nos futurs clients.
Encore une fois, merci d'avoir choisi notre logement pour votre séjour. Nous espérons avoir le plaisir de vous accueillir de nouveau à l'avenir.
Céline H.
5 •
oct. 2024
airbnb
L’appartement est propre & bien équipé : cuisine complète avec lavante séchante & lessive à disposition, climatisation/chauffage, télévision. Quelques points néanmoins qui pourraient être améliorés : - ajouter un balai & une pelle à disposition dans l’appartement plutôt que dans le local poubelles en bas. - Laisser à disposition des prises anti-moustiques. On s’est fait dévorer par des moustiques tigres lors de nos vacances uniquement dans l’appartement ! Même fenêtres fermées il y en avait toujours dans l’appartement. L’hôte répond & réagit très vite. Nous avions des fourmis le premier jour où nous sommes arrivés, nous lui avons envoyé un message. Le temps que l’on sorte manger & qu’on revienne il était passé & avait fait le nécessaire !
L’appartement est bien situé à Funchal, proche du port et de tous les commerces. On a pu se balader à pied de nombreuses fois. J’ai adoré, c’est ici que je reviendrai pour mon prochain voyage à Madère.
An Island Apart
nov. 2024
Bonjour, merci beaucoup d'avoir pris le temps de partager votre expérience à An Island Apart. Nous sommes ravis d'apprendre que vous avez apprécié l'équipement de l'appartement et la rapidité de notre service client. Nous prenons note de vos suggestions concernant un balai et une pelle à disposition dans l'appartement ainsi que des prises anti-moustiques. Nous nous excusons pour le désagrément causé par les fourmis et nous vous remercions de nous avoir alertés rapidement. Nous sommes heureux d'avoir pu intervenir rapidement pour résoudre le problème. Enfin, nous sommes ravis que vous ayez aimé l'emplacement de notre appartement à Funchal. Nous espérons vous accueillir à nouveau lors de votre prochain voyage à Madère. Merci encore pour vos commentaires précieux qui nous aident à améliorer notre service.
Nina A.
5 •
oct. 2024
airbnb
Sehr moderne Unterkunft. Alleine der „persönliche online Gästebereich“ beeindruckend (neben Infos zum Checkin etc, waren Restauranttipps vorhanden und sogar die PDFs der Betriebsanleitungen für die Geräte in der Küche). Die Wohnung war sehr modern ausgestattet. Man hat jedoch gesehen, dass die Einrichtung „schnell“ abgewickelt wurde. Einige Möbel/Schränke waren schief :D Nichtsdestotrotz rundum happy mit der Unterkunft (auch die Küche super ausgestattet!). Ein Handtuchwechsel wäre jedoch nochmal schön gewesen. Insgesamt: sehr empfehlenswert! Fazit: Tolle Lage Tolle Wohnung Tolle Kommunikation
An Island Apart
oct. 2024
Vielen Dank für Ihre positive Bewertung. Wir freuen uns sehr, dass Sie die moderne Ausstattung und den persönlichen Online-Gästebereich von An Island Apart geschätzt haben. Ihre Anmerkungen bezüglich der Möbel nehmen wir gerne zur Kenntnis und werden diese zur Verbesserung unserer Servicequalität nutzen. Entschuldigen Sie bitte die Unannehmlichkeiten bezüglich des Handtuchwechsels - wir werden dies in Zukunft berücksichtigen. Es ist toll zu hören, dass Sie die Lage, die Wohnung und die Kommunikation genossen haben. Wir hoffen, Sie bald wieder begrüßen zu dürfen. Freundliche Grüße An Island Apart Team
Inês S.
5 •
sept. 2024
airbnb
Espaço excelente, boa localização e comunicação com o host. Adorámos a nossa estadia.
An Island Apart
oct. 2024
Obrigado pelo seu feedback maravilhoso! Obrigado por escolher An Island Apart para a sua estadia. Esperamos recebê-lo de volta em breve!
Maxim D.
5 •
août 2024
airbnb
Parfait endroit pour visiter l’île !
Situé au cœur de Funchal, il y avait un stationnement public à proximité et beaucoup de restaurants à quelques pas.
Je recommande à tous !
An Island Apart
sept. 2024
Merci beaucoup pour votre excellent commentaire ! Nous sommes ravis d'apprendre que vous avez trouvé notre emplacement parfait pour explorer l'île et que vous avez apprécié la proximité des restaurants et des parkings publics. Votre recommandation est très appréciée. Nous espérons vous revoir bientôt à An Island Apart.
BRATU R.
5 •
août 2024
booking
Great neighborhood, close to a lot of restaurants and coffeeshops. Quite area. No comment
An Island Apart
sept. 2024
Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay at "An Island Apart" and appreciated the quiet neighborhood, as well as the proximity to restaurants and coffee shops. Your satisfaction is our top priority and we look forward to welcoming you back in the future.
OLIVIER L.
4 •
juil. 2024
booking
Appartement très bien situé, très calme, très propre et bien équipé. Très bon contact avec les personnes en charge de la gestion. Changement des draps et du linge au bout de 5 jours : très apprécié No comment
An Island Apart
juil. 2024
Thank you for your positive comments! We are delighted that you liked the location, cleanliness and equipment of the flat. We are also pleased that you appreciated the contact with our staff and the change of bed linen and towels. Your feedback is invaluable for us to continually improve our service.
Joanna S.
4 •
juil. 2024
booking
Bardzo duża łazienka. Pokój czysty, dobrze wyposażony. Przy dłuższym pobycie sprzątanie w trakcie pobytu. Idealna lokalizacja, bardzo blisko centrum, restauracji, kawiarni a jednocześnie cichy pokój. No comment
An Island Apart
juil. 2024
Positive:
Very large bathroom. Room clean, well equipped. For a longer stay cleaning during the stay. Ideal location, very close to the centre, restaurants, cafes and yet a quiet room.
Negative:
No comment
CILIBERTI F.
4 •
juin 2024
booking
No comment No comment
An Island Apart
juin 2024
Thank you for your feedback. We are glad to hear that you appreciated the cleanliness, comfort and value for money of our property. It appears, however, that there is room for improvement in our facilities and staff service. We appreciate this valuable feedback and will use it to make the necessary improvements. We hope to have the opportunity to host you again in the future.
Julie V.
5 •
juin 2024
airbnb
Heel mooi appartement in prachtig historisch gebouw. Het was er heel proper, en tijdens ons verblijf is er nog gekuist, wat een leuke verrassing was. Perfect gelegen in het centrum van Funchal, dicht in de buurt bij restaurants en historische centrum. Een afwasmachine en terrasje hadden er 6 sterren van gemaakt!
An Island Apart
juin 2024
Dank u voor uw geweldige beoordeling! We zijn blij dat u genoten heeft van uw verblijf in ons appartement en de locatie in het centrum van Funchal. Uw feedback over de afwasmachine en het terras is zeer waardevol en we zullen dit zeker in overweging nemen voor toekomstige verbeteringen. We hopen u in de toekomst weer te mogen verwelkomen.
Aldo P.
4 •
mai 2024
airbnb
In zona centralissima, dove si raggiungono ristoranti e attività di funchal centro a piedi.
Lavatrice+asciugatrice per poter lavare l’unico set di asciugamani fornito.
Nel complesso esperienza positiva, tornerei.
An Island Apart
mai 2024
Grazie per aver condiviso la tua esperienza. Siamo lieti che tu abbia apprezzato la nostra posizione centrale e le comodità della lavatrice e asciugatrice. Ci scusiamo se l'unico set di asciugamani fornito non era sufficiente e faremo del nostro meglio per migliorare questo aspetto. Apprezziamo molto il tuo feedback e speriamo di averti di nuovo come nostro ospite. Grazie ancora!
Ian K.
4 •
mai 2024
booking
The location was good. There were insufficient facilities for clothes. There was a door stop in the middle of the kitchen floor which we both hurt our feet on.
An Island Apart
mai 2024
Thank you for your valuable feedback. We're thrilled to hear that you appreciated the location of our property. We are truly sorry to hear about the insufficient facilities for clothes and the door stop issue in the kitchen. We appreciate your comments as they will help us improve our service for future guests. We hope to have the opportunity to welcome you back for an even better experience in the future.
Mikele S.
1 •
mai 2024
booking
No comment For privacy all shutters must be closed but then there is no natural light or airflow. AC is not effective. Dirty bedding. No communication with management company despite several attempts.
An Island Apart
mai 2024
Thank you for your feedback. It's unfortunate to hear that your experience did not meet your expectations. Rest assured, we take your comments seriously. We apologize for the issues you faced with the shutters and the air conditioning. We are also truly sorry for any inconvenience caused by the cleanliness of the bedding. Unfortunately we were never informed of this through the various channels of communication provided. We hope you still managed to create great memories on your Holiday in Madeira.
Robert K.
4 •
mai 2024
booking
No comment Kehrichtkübel war nicht geleert bei unserer Ankunft!
An Island Apart
mai 2024
Thank you for your feedback. We are delighted to hear that you appreciated the excellent location of the property. We apologize for the oversight regarding the trash bin not being emptied upon your arrival. We understand how this could have been inconvenient and we appreciate you bringing this to our attention. Your feedback is invaluable in helping us maintain high standards and improve our services for future guests. We hope to have the opportunity to host you again in the future.
Václav B.
5 •
mai 2024
airbnb
Amazing!
An Island Apart
mai 2024
Thank you for your amazing review! We're overjoyed to hear that you had such a great experience at An Island Apart. Your positive feedback truly makes our day. We aim to provide the best service possible and exceed our guests' expectations. We look forward to welcoming you back for another amazing experience in the future.
Alessia N.
4 •
mars 2024
airbnb
Ho alloggiato una settimana in questo monolocale con il mio ragazzo. La posizione è ottima, il check-in molto veloce. La struttura nel complesso è molto bella. Lo spazio del monolocale è gestito in maniera ottima, c'era tutto l'occorrente. La mia referente Beatrice è stata super disponibile e reattiva e ha risposto a qualsiasi mia domanda o dubbio. L'unica pecca è stata non poter godere delle meravigliose finestre in bagno e camera da aletto poiché costretti a tenerle costantemente chiuse con tende di legno per questioni di privacy,perché davanti c'erano altre finestre a pochi metri. Mi sarebbe piaciuto che ci fossero state delle tene oscuranti di tessuto. Per il resto tutto perfetto, letto comodissimo, tutto funzionante. Abbiamo trovato la lavatrice veramente utile con il detersivo in polvere già a disposizione e la possibilità di stendere i panni sullo stendino. Grazie di tutto.
An Island Apart
mars 2024
Hello Alessia, your feedback is incredibly valuable to us. You're always welcome back, and we're excited to provide another fantastic experience during your next stay.
Benjamin B.
5 •
mars 2024
airbnb
Perfect !!
An Island Apart
mars 2024
Hello Benjamin, thank you for your wonderful feedback! Ensuring your satisfaction is our goal. Our properties are open and waiting for your return, promising another fantastic stay.
Marta S.
4 •
mars 2024
booking
Pokoje w świetnym stylu, dobrze wyposażone. Ścisłe centrum więc bliski dostęp do kawiarni, restauracji, sklepów. Brak parkingu przy hotelu ale w pobliżu na Santa Luzia płatny parking 4 EUR/24H ( około 10 min pieszo). Jakość sprzątanie mogłaby być lepsza. W łazience w niektórych miejscach pleśń, a na meblach kurz.
An Island Apart
mars 2024
Marta your thorough feedback is instrumental in our ongoing enhancements. Swiftly addressing these issues is our commitment to elevate your future stays. Our doors remain open for your next visit.
Stéphanie D.
5 •
févr. 2024
airbnb
Appartement très propres et très beau
An Island Apart
févr. 2024
Stéphanie thank you for your wonderful feedback! Ensuring your satisfaction is our goal. Our properties are open and waiting for your return, promising another fantastic stay.
Andrej K.
3 •
févr. 2024
airbnb
Great location, nice furniture and equipment, but unfortunately it was not very clean. Bed was alright, but the floor was dirty like it was not vacuum cleaned at all.
An Island Apart
févr. 2024
Thank you for your feedback. We're thrilled to hear that you appreciated the location and furnishings of our property. We're sorry to hear that the cleanliness wasn't up to standard, and we appreciate your bringing this to our attention. We will work to address this issue to ensure a more comfortable stay for future guests. Your feedback is invaluable in helping us improve.
Michael W.
5 •
févr. 2024
airbnb
Absolutely beautiful apartment and fantastic communications with the company. Great location and very good value for money.
An Island Apart
févr. 2024
Michael your positive feedback truly brightens our day! Whenever you decide to return, our properties will be eagerly awaiting your next visit.
Maïlys R.
5 •
janv. 2024
airbnb
Perfect !!!
An Island Apart
janv. 2024
Maïlys thank you for the wonderful review! We strive to offer the best experience, and we're glad it reflected in your stay. Come back soon!
Margaret G.
3 •
janv. 2024
booking
No comment No comment
An Island Apart
janv. 2024
Dear Margaret, thank you for your positive review. We are glad you enjoyed your stay in Madeira, we look forward to seeing you soon.
Paulo G.
4 •
janv. 2024
booking
Conforto e centralidade Falta de apoio de boas vindas
An Island Apart
janv. 2024
Hello Paulo your positive feedback brightens our day! Whenever you choose to return, our properties will be eagerly awaiting your next visit.
Edina T.
5 •
janv. 2024
airbnb
The location was ideal, surrounded by plenty of restaurants and sights. The flat itself was super clean, comfortable, and fully equipped with everything we needed. It made our stay both enjoyable and convenient. Highly recommend for anyone looking to explore the area!
An Island Apart
janv. 2024
Hello Edina thank you for sharing your detailed feedback with us. Your input is highly valued. We are delighted to know that you had a great stay, and you're always welcome at our properties.
Natalia K.
5 •
déc. 2023
booking
Świetna lokalizacja, czysto, super wyposażenie. No comment
An Island Apart
déc. 2023
Hello Natalia your positive feedback means a lot to us, and we're pleased that you had a good stay. You're invited to return whenever you like, and we eagerly await your next visit.
Mindaugas D.
5 •
déc. 2023
booking
Vieta senamiestyje, viskas patogiai pasiekiama. Nauji baldai, remontai, švaru, tvarkinga, triukšmo iš gatvės nesigirdi. No comment
An Island Apart
déc. 2023
Hello Mindaugas we sincerely value your detailed feedback; it's of great importance to us. We're pleased to hear that you had a satisfying stay, and you're invited to return to our properties anytime
Aura S.
3 •
nov. 2023
airbnb
I was very excited for my stay, but it unfortunately did not live up to my expectations.
We stayed here for 2 weeks, but for most of the trip we had to shower with cold water. The warm water would only work for four minutes, and even after contacting the help center who would respond way later (which yeah, we understood, because the response time takes around an hour) nothing had changed.
The place was dusty when we got there, and there was a decent amount of mold in the bathroom.
Two out of three pans in the kitchen were extremely scratched, most of the dishes had stains or food rests on them.
I knew the cleaning crew only comes once a week. However, I didn't know at what time, so I decided to book a jeep safari and stay out all day to give them the time to clean. We were out from 8am to 5pm, and when we got back to the apartment it hadn't been cleaned. They came in at 5.15pm to clean (cleaning time is from 10am-6pm) and hadn't refilled certain things and gave us stained sheets.
An Island Apart
nov. 2023
Hello Aurawe appreciate your thorough feedback, which is crucial for our ongoing improvement efforts. Rest assured, we will address the issues you've raised as soon as possible with the cleaning team and understand what happened. Please know that you're always welcome at our properties.
Jaroslav F.
4 •
oct. 2023
booking
Poloha, selfcheck in/out, vybavená kuchyně Zápach z koupelny, který lze nějak přežít potom co jsme použili vůni. Ubytování nemá parkoviste. Nejbližší je pak kousek, ale dost drahé v obchodním centru, které je jeste v nedeli zavřené, takze jsme byly celý den bez auta. Zóny na parkovani jsou vecne plne, nebo jen na hodinu.
An Island Apart
oct. 2023
Hello Joroslav thank you for your detailed feedback. Your input is valuable as we strive to improve every day. We'll address the issues you've mentioned promptly, unfortunately about the parking situation we can only make recommendations as this property does not list parking facilities. You're always welcome at our properties.
Yulia B.
5 •
oct. 2023
airbnb
Tolle Wohnung! Flexible Check-in. Sehr gute Kommunikation. Viele Infos sind vorhanden. Die Wohnung ist für 2 Personen ideal. Sehr hell, modern und gemütlich, sehr zentral und ruhig. Am besten hat uns die Lage gefallen. Bushaltestellen in der Nähe (nach Lido, zum Botanischen Garten), Marina um die Ecke, um z.B. Boots-Toure zu machen. In der Nähe in ein großes Einkaufszentrum mit Pingo Doce Supermarket, unzählige Bäcker, Parks, Wine-Tasting, Touristen-info, Sehenswürdigkeiten u.s.v. Vielen Dank! Würden gerne wieder kommen.
An Island Apart
oct. 2023
Hello Yulia your positive feedback is greatly appreciated, and we're pleased that you had a comfortable stay with us. You're invited to return at any time, and we eagerly await your next visit.
R.Carlos V.
5 •
oct. 2023
airbnb
Good
An Island Apart
oct. 2023
Hello R.Carlos thank you for your nice comment. We are glad to know you enjoyed your stay with us. You will always be welcome at our properties.
Giulia A.
3 •
sept. 2023
booking
Ottima posizione, l’appartamento era nel complesso carino, piccolino ma con molti optional. L’unica pecca è stata la presenza di formiche che risalivano dal cavedio esterno (nonostante fossimo ben attenti a non lasciare cibo in giro).
An Island Apart
nov. 2023
Hello Giulia
Thank you for taking the time to provide us with your feedback on your stay at our An Island Apart property. We're delighted to hear that you enjoyed the location of the apartment and appreciated its charm and amenities. We pride ourselves on providing our guests with cozy, well-equipped short-term rentals and your positive remarks affirm that we're heading in the right direction.
However, we're genuinely sorry to hear about the ant issue you experienced. We strive to ensure our guests' comfort and peace of mind, and we sincerely regret any inconvenience this may have caused. We appreciate you bringing this to our attention, and we are taking immediate steps to resolve this issue to prevent it from occurring in the future.
Thank you once again for your review.
An Island Apart
Daniel S.
3 •
sept. 2023
airbnb
מיקום מדהים, במרכז העניינים, קרוב למרינה.
מענה סביר של בעל הנכס. עם זאת היו הרבה נמלים בדירה, כשביקשנו נייר טואלט נוסף (שהייה של 4 ימים) נענו כי אין אפשרות לקבל, וצריך לפנות למרכז הקניות (נו באמת, נשאר יום אחד לשהייה)
מעבר לזה המחיר טוב לתמורה, נכס עם כל מה שצריך
An Island Apart
sept. 2023
Hello Daniel, Thank you so much for your detailed feedback, it’s really important for us to improve each day. We will take into account the issues you mentioned and fix it as soon as possible. To refer, our properties are self catering, we leave the basic for beginning of the stay, but afterwards the guest needs to arrange for themselves. You will always be welcome at our properties :)
Desiryn C.
5 •
sept. 2023
smily
Great central location. Easy access to restaurants and supermarkets. Airport bus is only a few mins away. Highly recommend
An Island Apart
oct. 2023
Hello Desiryn we appreciate your positive feedback and are glad you had a good stay. You're welcome back anytime, and we hope to see you again soon.
Desiryn C.
4 •
sept. 2023
booking
Central location Quiet and safe Great restaurants and supermarket close-by Modern apartment - comfortable bed Really appreciated the guest webpage with all the info Nothing I didn't like but made some suggestions that would help future stays... shelves and hanging options
An Island Apart
oct. 2023
Hello Desiryn thank you for your detailed feedback. It’s really important for us. We are glad to know you enjoyed your stay with us. You will always be welcome at our properties.
Paula Á.
4 •
août 2023
airbnb
Alojamiento fiel a las fotos. Muy buena ubicación y cómodo para llegadas flexibles.
An Island Apart
août 2023
Hello Paula, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Philipp G.
4 •
août 2023
booking
Great apartment and couldn't ask for a better location. It was quiet and clean. There is an underground and cheap car park 10 minutes away by called Parking Santa Luzia, that will avoid you the more expensive on-street parking. If you are looking for the iron, it's on the 3rd floor in a staff room next to the elevator;) If I had to write something, the only thing would be the passcode entry and no key, but maybe I'm just traditional:) So make sure you don't forget the code
An Island Apart
août 2023
Hello Philipp, Thank you so much for your feedback. It’s really important for us to improve each day. You will be always welcome at our properties and we are looking forward to see you soon. (:
Fabian R.
4 •
juil. 2023
booking
Wir haben den Code per SMS bekommen und brauchten uns keine Gedanken machen, dass wir einen Schlüssel verlieren könnten. Kleine Schimmelprobleme in der Dusche
An Island Apart
juil. 2023
Hello Fabian, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Fleur M.
5 •
juil. 2023
airbnb
Great accommodation which is located close to the center with great restaurants, bakeries, busses and stores nearby. It’s a really clean and cute apartment and you don’t even notice that there are other residents in the building. Lastly, the hosts are very proactive, all information is listed and organized before, during and after your stay. Only downside would be that there is no balcony or outside place to sit and towels are only replaced every 6 days.
An Island Apart
juil. 2023
Hello Fleur, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Johanna B.
3 •
juin 2023
booking
Sehr ruhig trotz zentraler Lage, moderne und saubere Räume. Gute Erreichbarkeit der Vermieter.
Bequeme Betten und geräumiges Bad.
Gut ausgestattete und moderne Küche mit eigener Waschmaschine.
Unser Feedback und Verbesserungsvorschläge wurden vom Vermieter freundlich entgegengenommen. Defekter/wackeliger Toilettendeckel und stark verschimmelter Duschvorhang. Der Wäsche/Bügelraum ist schlecht auffindbar und Handtücher gibt es nur ein Mal ohne Aufpreis, selbst in diesem Preisbereich.
An Island Apart
oct. 2023
Hello Johanna, Thank you for providing valuable feedback that helps improve our services. We appreciate your input and will address the issues you mentioned to better serve our guests. Please note that our properties are self-catering, hence why we provide washing and drying machines for convenience. We look forward to welcoming you back in the future.
Diana F.
5 •
juin 2023
airbnb
Absoluter Tipp! Preis-Leistung Verhältnis stimmt. Viele Attraktionen sind zu Fuß zu erreichen, sowie Lebensmittelläden und Restaurants/Bars. Das Appartement bietet eine sehr gute Ausstattung, man fühlt sich dort sehr wohl. Auch die Kommunikation mit dem Besitzer des Appartements waren stets sehr positiv. Wir haben zum ersten Mal ein Airbnb gebucht und waren durch und durch begeistert von unserer ersten Erfahrungen.
An Island Apart
juil. 2023
Hello Diana, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Petra T.
5 •
juin 2023
booking
No comment No comment
An Island Apart
juil. 2023
Hello Petra, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Diana F.
5 •
juin 2023
smily
Wow! Hier stimmt einfach alles. Das Appartement sieht wirklich so aus wie auf den Bildern. Ja, auch wir waren skeptisch. Die Lage ist perfekt, direkt an den Bars und Restaurants und den Supermärkten. Aber auch nur wenige Meter vom Hafen, und den ganzen Wasser Attraktionen entfernt. Jedoch ist der Strand sehr sehr weit weg. Also wer an den Strand möchte, ist auf der falschen Seite der Insel. Dafür ist das Appartement so zentral, dass alle Touren, welche man buchen kann, dort starten, oder man sehr bequem von abgeholt werden kann. Außerdem ist die berühmte Gondel, welche zum Botanischen Garten und den Korbschlitten führt, nur 10 Minuten zu Fuß entfernt, vom Appartement. Bei der Einrichtung wurde an alles gedacht. Tipp: wer den Fön sucht, der ist in der Schublade unter dem Waschbecken. Und das Besteck unter dem Backofen, in einer Schublade. Da wir 9 Tage das Appartement gebucht hatten, gab es eine Zwischenreinigung, welche rechtzeitig angekündigt wurde. Bei der Zwischenreinigung wurde die Bettwäsche und die Handtücher gewechselt, sowie die Toilette und die Dusche gereinigt. Der Check-In lief auch reibungslos ab. Wir haben im Vorfeld, per SMS, einen Zugangscode für die Eingangstür und die Appartementstür bekommen. Somit läuft der Check-in kontaktlos ab. Dies sehe ich als Vorteil, für Menschen, welche introvertiert sind, oder meinen nicht gut Englisch sprechen zu können. Trotzdem möchte ich betonen, dass der Besitzer jeder Zeit erreichbar ist, und sich um jedes Anliegen/ jede Frage sofort gekümmert hat. Im Appartement steht auch ein Schild, mit QR Codes für das WLAN, seinen Business Kontakt auf WhatsApp und Freizeitaktivitäten. Also wir können dieses Appartement wirklich weiter empfehlen!
An Island Apart
oct. 2023
Hello Diana thank you for your detailed feedback. It’s really important for us. We are glad to know you enjoyed your stay with us. You will always be welcome at our properties.
Gintare N.
5 •
mai 2023
smily
Amazing location. Everything is easily accessible. Main bus stop to other towns,old town is reachable on foot.
Studio was quiet during day and night time.
An Island Apart
oct. 2023
Hello Gintare we appreciate your positive feedback and are glad you had a good stay. You're welcome back anytime, and we hope to see you again soon.
Svitlana H.
4 •
mai 2023
booking
No comment No comment
An Island Apart
oct. 2023
Hello Svitlana thank you for your positive feedback. We're pleased to hear that you had a pleasant stay with us. You're always welcome at our properties, and we look forward to hosting you again soon.
Gintare N.
5 •
mai 2023
booking
Really good location. The old town is easily accessible,the main bus top to other towns just a short walk away. It is a studio,so not that much space
An Island Apart
oct. 2023
Hello Gintare thank you for your positive feedback. We're pleased to hear that you had a pleasant stay with us. You're always welcome at our properties, and we look forward to hosting you again soon.
Bogdan I.
5 •
mai 2023
airbnb
Great place to stay, being in the center of Funchal is very easy to get anywhere you like. Very nice and tidy totally recomand.
An Island Apart
mai 2023
Hello Bogdan, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
GIULIA M.
4 •
mai 2023
booking
Ottima posizione, appartamento nuovo Qualche problema con gli infissi che faticavano ad aprirsi
An Island Apart
oct. 2023
Hello Giulia we appreciate your thorough feedback, which is crucial for our ongoing improvement efforts. Rest assured, we will address the issues you've raised as soon as possible. Please know that you're always welcome at our properties.
Iva V.
5 •
mai 2023
airbnb
Beautiful apartment right in the centre of Funchal. Clean and spotless. Easy to find and self check in. We had great time! Would could over again!
An Island Apart
mai 2023
Hello Iva. Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Kathrin F.
5 •
avr. 2023
airbnb
Die Wohnung hat eine großartige Lage in Funchal, von der aus zu Fuß alles gut erreichbar ist. Trotz der zentralen Lage ist die Wohnung jedoch ruhig, da sie zum Hinterhof ausgerichtet ist. Alles war wie auf den Bilder zu sehen ist. Die Ausstattung ist top, das Bett erstaunlich bequem. Wir kommen sehr gerne wieder.
An Island Apart
avr. 2023
Hello Kathrin, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Nedas I.
4 •
mars 2023
booking
Easy communication with the host, clean apartment. They have all neccesary kitchen facilities. Comfortable bed. Location is right in the city center. Also, host helped us with our luggage after check out because we had a late flight, so huge thanks for that. Apartment does not have dryer for laundries or towels. Washing machine has drying option but it takes time and it is not always comfortable to dry things that way.
An Island Apart
mars 2023
Hello Nedas, Thank you so much for your detailed feedback, it’s really important for us to improve each day. We will take into account the issues you mentioned and fix it as soon as possible. You will always be welcome at our properties :)
Szymon S.
5 •
mars 2023
smily
Hey, really clean and comfy place, quiet and very close to all city attractions and great restaurants. Really recommend and I will choose to visit this place again for my next stay in Funchal
An Island Apart
mars 2023
Hello Szymon,
Thank you for your nice comment. We are glad to know you enjoyed your stay with us. You will always be welcome at our properties :)
Volker H.
5 •
mars 2023
booking
No comment No comment
An Island Apart
mars 2023
Hello Volker,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Pia G.
5 •
mars 2023
airbnb
Sehr schönes Airbnb in toller Lage und sehr sauber und modern.
An Island Apart
mars 2023
Hello Pia, thank you for your nice comment. We are glad to know you enjoyed your stay with us. You will always be welcome at our properties :)
Timo W.
4 •
mars 2023
airbnb
ok
An Island Apart
mars 2023
Hi Timo. Many thanks for your feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon
Alexandra D.
3 •
févr. 2023
booking
No comment No comment
An Island Apart
mars 2023
Hello Alexandra,
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Gaia D.
5 •
févr. 2023
airbnb
Mini appartamento carino e curato, posizione strategica per la città e l’isola, silenzioso nonostante in zona centrale, ben accessoriato. Esperienza consigliabile!
An Island Apart
févr. 2023
Hi Gaia. Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon.
Michelle F.
5 •
janv. 2023
smily
Fabulous studio and incredible location. I would definitely stay there again and recommend to friends.
An Island Apart
janv. 2023
Hi Michelle. Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon
Michelle F.
5 •
janv. 2023
airbnb
The apartment was exactly as described and in a fabulous location. It is a very walkable town so there is no need for a rental car.
An Island Apart
janv. 2023
Hi Michelle. Many thanks for your positive feedback. We are glad that it was a pleasant stay. We will take in consideration your comment. You will always be welcome at our properties and we are looking forward to see you soon.
Maurizio M.
5 •
janv. 2023
airbnb
Alloggio tenuto molto bene, nuovo e con tutto il necessario anche per un neonato. Check in flessibile e host facile da contattare e molto reattivo. Zona centralissima per esplorare Madeira a piedi e senza la necessità di spostarsi in auto. Super consigliato!
An Island Apart
janv. 2023
Hi Maurizio. Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon . Kind Regards. Inácia Nascimento
Verity P.
5 •
nov. 2022
airbnb
Really lovely apartment in an amazing location in Funchal! Close walking distance to lots of restaurants, the marina etc. The whole building and apartment itself was stylishly decorated, and the lighting and plants were really nice thoughtful touches. The apartment had a fully equipped kitchen and a big TV, and was a perfect base to come back to after days of activities. Would love to come back to Madeira and would definitely look to stay in this apartment again. Have already recommended to friends!
Thomas R.
5 •
nov. 2022
airbnb
the most beautiful Airbnb we stayed at. lovely room, gorgeous house
An Island Apart
nov. 2022
Thomas thank you! We are glad you enjoyed. You will always be welcome at our properties :)
Daniel D.
1 •
oct. 2022
smily
Overpriced stay in a disappointing apartment
An Island Apart
avr. 2023
Hello Daniel, Thank you so much for your feedback, it’s really important for us to improve each day. You will always be welcome at our properties :)
Daniel D.
2 •
oct. 2022
airbnb
A newly-renovated and well located and furnished apartment in the centre of Funchal old town.
Feels more like a hotel than an airbnb, unfortunately I was locked out a few times due to the digital lock not working. I also didn’t enjoy the constant upselling via e-mail and text.
The apartment itself is good but the management of it leaves a lot to be desired.
An Island Apart
oct. 2022
Daniel thank you so much for your feedback; it's really important for us as it's our way to try to improve each day. You will always be welcome at our properties :)
Martin N.
5 •
oct. 2022
airbnb
Everything was perfect 👌 We already booked out second Apartment with An Island Apartment.
An Island Apart
oct. 2022
Martin thank you for your feedback and many thanks for your preference for us, once again. You will always be welcome at our properties :)
Eliana S.
5 •
sept. 2022
airbnb
O apartamento é moderno, completo, funcional e com uma localização ideal para visitar Funchal à pé. Entrada autonoma, tivemos um pequeno problema com a fechadura mas foi prontamente resolvido pelo Sr. Décio que ficou em contato comigo por telefone. Boa ducha, cozinha completa, cama extremamente confortavel, enfim, tudo de bom! Recomendo!
An Island Apart
sept. 2022
Eliana muito obrigada pelo seu comentário tão positivo e detalhado. É muito importante para nós saber que gostou. Será sempre bem-vinda às nossas propriedades :)
Eliana S.
5 •
sept. 2022
smily
O apartamento é moderno, completo, funcional e com uma localização ideal para visitar Funchal à pé. Entrada autonoma, tivemos um pequeno problema com a fechadura mas foi prontamente resolvido pelo Sr. Décio que ficou em contato comigo por telefone. Boa ducha, cozinha completa, cama extremamente confortavel, enfim, tudo de bom! Recomendo!
Spyridon M.
4 •
sept. 2022
airbnb
The location of the airbnb is excellent as it is in one of the most central streets in Funchal, with many restaurants and shops around. Very close to the mall too. The building and the room seem recently renovated and are very beautiful decorated and cleaned. The room has everything you will need for your stay and more, kitchen, fridge, etc. Minor things that i would suggesting to improve to make the airbnb excellent : a) There was hanging lamp in the bedroom, exactly in the passway to the bathroom. While it was artistic, the lamp is on a very low height and i found myself hitting on it many times when i was distracted. I consider this a hazard and should be taken into consideration. b) Regarding the check-in. The instructions sent one day before contained nothing more than two codes and the floor (no further text explanations for the check-in - and one of the messages contained only the one code). I thought it would be easy, so i went ahead to enter the building. However i realised that there are many apartments in the floor and nowhere in the instructions had which apartment i was in. After searching for a while, i accidentally bumped into one of the An Island's employees that told me the apartment number. Have i not bumped into him i would have trouble checkin in as there was a communication delay issue also (one of my next points) c) Opening the door by putting the code and turning a knob requires a bit careness (the employee also pointed this out). One of the days, the knob was left hanging on my hand and i had to put it back in. d) I got a message for completing a check-out wizard on An Island's app (outside of airbnb). The checkout times were wrong (it wrote check out at 12, 1, 2 "am" not "pm"). So i asked the host the previous night at 9 pm to confirm the error and i asked if possible to have a late check-out at 2:30 pm. I sent this to both airbnb messages and the chat number. I didn't receive an answer, and the next day a cleaner came knocking at about 11 pm telling me that they didn't expect me there as my check-out was for midday. I finally received an answer at 2 pm way after left the apartment. It seems that there is a minor lack of coordination between the systems of airbnb, the duve system of An island and the people behind the systems. Nevertheless, i consider all these minor issues that can be improved as i had an overall very positive opinion about this airbnb.
Liselore B.
5 •
sept. 2022
booking
Ruime en lichte kamers Onduidelijk welke kamer we hadden. En wisten ook niet of men de handdoeken kwam vervangen of niet.
Sanjeevan A.
5 •
sept. 2022
airbnb
We thoroughly enjoyed our stay at the apartment. The check-in experience was very smooth.
The apartment itself was very clean and had all the amenities we required. The location was perfect.
We would highly recommend it!
An Island Apart
sept. 2022
Sanjeevan thank you so much for your feedback. It's really important for us to improve each day. You will always be welcome at our properties :)
Eva B.
5 •
août 2022
airbnb
I loved it verry much! The rooms are incredible stylish. Also verry well equiped. The people from An Island Apart are verry friendly and helpful. Even stayed longer because I loved it so much!
An Island Apart
août 2022
Eva, thank you for your wonderful feedback. :)
Angela M.
5 •
août 2022
airbnb
Alles super sauber und schön eingerichtet, in bester Lage. Check in geht easy über einen Code, den ich unmittelbar nach der Buchung zugeschickt bekam. Jeder Zeit gern wieder
An Island Apart
août 2022
Angela we are glad you enjoyed. You will always be welcome at our properties :)
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