The Space
Amenities
- 24 Hour Check-in
- Air Conditioning
- Dishwasher
- Downtown
- First Aid Kit
- Full Equipped Kitchen
- Heating
- Highchair
- Show more
Amenities
Basics
- 24 Hour Check-in
- Air Conditioning
- Balcony
- Dishwasher
- First Aid Kit
- Full Equipped Kitchen
- Handicap Accessible
- Heating
- Highchair
- Internet
- Iron
- Kettle
- Kids Friendly
- Laptop Friendly Workspace
- Long Term Rentals Available
- Oven
- Parking Included
- Professionally cleaned
- Self Check-in
- Smoke Detector
- Smoking Forbidden
- Stove
- Suitable for children (2+ years old)
- Suitable for infants (under 2 years)
- Tv
- Wardrobe
- Washing Machine
- Work Desk
- Baby crib
- Carbon Monoxide Detector
- Cleaning and disinfection
- Coffee Maker
- Contactless check-in and check-out
- Essentials
- Extra pillows and blankets
- Fire Extinguisher
- Freezer
- Fridge
- Hair Dryer
- Hangers
- Hot water
- Linen Towels
- Microwave
- Toaster
Additional
- Eco tourism
- Garage
- Heated Pool
- Jacuzzi
- Jacuzzi Bath
- Patio
- Pool Private
- Pool Shared
- Satellite Or Cable
- Terrace
- Baby bath
- Blender
- Bottled Water
- Contemporary
- Energy-efficient devices
- No single-use plastic
- No single-use toiletries
- Towels changed upon request
- Waste Sorting
- Wine glasses
Location
- Downtown
- Mountain view
- Ocean front
- Rural
- Sea View
- Town
Activities
- Cinema
- Gym
Luxury flat, in historic building, in Funchal city centre.
Malvasia Branca de São Jorge or Malmsey is a grape variety used for the production of Madeira Wine.
Malvasia is part of a group of properties called "The Wine Lodges", located in the heart of the city, in a historic building, which houses one of the most important Madeira wine cellars, owned by the iconic Blandy family.
With a decoration thought to detail, where elegance coexists in symbiosis with the building's history, this property offers excellent comfort and luxury details without equal.
The flat has generous spaces, making it perfect for a holiday with a group of friends or family.
Situated on the first floor, in its total area we find a master bedroom, with double bed. The guest bedroom is equipped with two single beds and the living room has a sofa bed for two people.
This property accommodates a maximum of six people.
Wi-Fi is available in all areas of the house.
There is no lift and no private parking.
AREA
The property is located in the noble and central area of Funchal. From this property, you will be able to know all the downtown and main points of interest. This flat is situated right next to the famous Municipal Garden of Funchal and very close to the Funchal Marina and the Municipal Theatre.
In the same building of the property you can visit one of the most important Madeira wine lodges Blandy's Wine Lodges is open daily for tastings and guided tours. In these same lodges you may get to know and purchase a wide range of wines, which you may later pick up at the airport after passing through customs. Guests of this property have one free ticket per couple.
Another must is the bar and restaurant "1811 Wine Bar", which is located in the same building. Here, you can enjoy unique delicacies accompanied by excellent wines. Our guests are granted an exclusive discount in this fantastic space.
In the city centre there is plenty of information about all kinds of activities you can do during your holiday: cultural activities, radical activities, activities linked to nature... whatever the purpose of your visit to Madeira Island!
GETTING AROUND
The best option to get to the property will be the transfer. Ask us to book one with our local partners. It is cheaper than the taxis you find at the airport.
If you rent a car, any navigation app can easily find the address.
ACCESS TO PROPERTY
You have access to all areas of the property.
INTERACTION
We are always available to help or answer questions. We do our best to reply all requests. We also have an app for guests with all the important information about the property and other useful information for your stay.
OTHER OBSERVATIONS
- According to Portuguese law, all guests are required to present a valid ID. (passport or identity card).
- Check-in hour must be scheduled in advance. If it is not scheduled within a maximum of 48 hours before, guests will be subject to the availability of our team.
- All bed linen and towels are provided. We can also put a baby cot, a high chair and a baby bath if needed, but you should request. There are a first aid kit, extinguishers and fire blanket in the property.
ATTENTION
Please be advised that a Tourist Fee will be charged to all persons staying overnight in the municipality of Funchal. Thus, all customers staying in tourist resorts and/or accommodation establishments, aged 13 or over, will be charged €2.00 per person/night, up to a maximum of 7 nights and a maximum of €14.00 per person/stay. When you arrive, you will receive a link to pay this municipal tax.
RULES
We want you to feel at home. We do not ask for more than respect for neighbours and care for the property, in addition to not smoking inside the house.
Professional listing managed by An Island Apart
Permit Number 55078/AL
Cancelation policy
Cancelation policy
Free cancellation up to 14 day(s) before arrival, then 100% cancellation fee.
Free cancellation up to 14 days before check-in. If the reservation is made less than 14 days before check-in, the cancellation is free up to 48 hours after the reservation, up to a maximum of 5 days before check-in.
After that, guests may cancel up to 5 days prior to check-in and receive a refund of the price per night and the cleaning fee, but not of the service fee.
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US$193.00 → US$3,874.00nightly
Phone: +351 925 444 444
Reviews
4.2
(115 Reviews)
Das Haus ist sehr hellhörig, das Knarren vom Holzboden im Treppenhaus hört man auch noch im Schlafzimmer, die Wäde sind kahl, die Wohnung ist
Reviews
4.2 • 115 Reviews
5 • Mar 2025
airbnb
Apr 2025
2 • Mar 2025
booking
Das Haus ist sehr hellhörig, das Knarren vom Holzboden im Treppenhaus hört man auch noch im Schlafzimmer, die Wäde sind kahl, die Wohnung ist nicht gemütlich. Zudem ist dunkel, wenn die Sonne gerade nicht scheint. Kein Zimmer hat Deckenleuchte. Tritte und Geschpräche von oben hört man. Gerade der Raum mit dem grossen Esstisch ist dunkel, (kein Fenster) die Wände kahl, kein Bild und es gibt kein Tisch-Set oder Unetersetzer für die Teller.
Es gibt sehr vieles in der Wohnungm was reparaturbedürftig ist. Safe ist ausser Betrieb, Waschmaschine hat keine Gebrauchsanleitung.
Apr 2025
5 • Mar 2025
booking
No comment
Mar 2025
4 • Mar 2025
airbnb
Mar 2025
Thank you for your valuable feedback. We're thrilled to hear that you found the location of our property to be fantastic and convenient.
However, we apologize for the trouble you faced with missing parking key and your perception of our initial communication. We assure you that we are working on these issues to provide a better experience for our future guests.
Again, thank you for your constructive feedback. It helps us to continually improve and offer even better experiences in the future.
Best Regards,
An Island Apart
4 • Mar 2025
airbnb
Mar 2025
5 • Feb 2025
booking
No comment
Feb 2025
5 • Jan 2025
booking
Brak
Jan 2025
5 • Jan 2025
booking
No comment
Jan 2025
3 • Jan 2025
booking
No comment
Jan 2025
1 • Dec 2024
booking
Chão sujo com ferrugem/sangue quando entramos. Péssima atenção com os clientes quando foi solicitada ajuda no sentido de se limpar o chão.
Dec 2024
A cama e os produtos de banho são detalhes importantes que iremos rever. Em relação às formigas, é um problema que pode surgir ocasionalmente e já tomámos medidas para tratar a situação.
Pedimos desculpa se o apartamento não correspondeu exatamente às fotos do anúncio e verificaremos isso para evitar mal-entendidos no futuro. Agradecemos por trazer essas questões à nossa atenção.
5 • Nov 2024
airbnb
Dec 2024
Cieszymy się również, że kontakt z naszym zespołem był sprawny i że mogliśmy sprostać dodatkowym prośbom. Państwa satysfakcja jest dla nas priorytetem.
Dziękujemy za polecenie i z niecierpliwością czekamy na możliwość ponownego powitania Państwa w przyszłości! 😊
5 • Oct 2024
booking
No comment
Nov 2024
Best Regards
An Island Apart Team
3 • Oct 2024
booking
We stayed on the first floor, so we could hear people walking up the stairs outside the door, as well as the neighbors above. The apartment could use a little refresh; for example, the paint on the bathroom door was peeling. The floors were also squeaky. Unfortunately, the floors were dirty when we arrived – we couldn't walk around in socks because they got dirty quickly.
Oct 2024
We apologize for the noise you experienced and the condition of the apartment upon your arrival. Please know that your feedback is incredibly important to us and we will take steps to address these issues to improve for future guests. We truly appreciate your comments and hope we will have the opportunity to welcome you back in the future.
Best Regards
An Island Apart Team
4 • Oct 2024
booking
No comment
Oct 2024
Best Regards
An Island Apart Team
4 • Oct 2024
booking
The location is superb - central, easy 5-10 minute walk to everywhere in old Funchal. A few minutes walk to shopping centre and supermarket.
The apartment is a little warn, with very creaky floors. Some of the decorative window trimmings have come off.
Oct 2024
We appreciate you bringing to our attention the condition of the floors and the window trimmings. Rest assured, we are committed to maintaining the quality of our apartments and will take necessary action to address these issues. Your feedback is very valuable to us as it helps us improve our service for future guests.
Thank you once again for your constructive comments. We hope to welcome you and your family once more in the future.
Best Regards
An Island Apart Team
4 • Sep 2024
airbnb
Oct 2024
3 • Aug 2024
booking
No comment
Aug 2024
5 • Jul 2024
airbnb
Jul 2024
5 • Jul 2024
airbnb
Jul 2024
5 • Jun 2024
airbnb
Jun 2024
4 • Jun 2024
booking
No comment
Jun 2024
5 • May 2024
airbnb
Jun 2024
4 • May 2024
booking
It was quite noisy - traffic and noise from outside. From inside - people walking on the wooden floors above our apartment. Also people coming in and out the apartment block door. We were on the first floor and unfortunately I'm a light sleeper.
May 2024
5 • Apr 2024
airbnb
Je recommande vivement cet appartement pour des visiteurs qui souhaitent découvrir l'île tout en profitant des restaurants locaux : nous avons pu manger en terrasse toute la semaine fin Avril.
Merci An Island et Wine Lodge
Apr 2024
4 • Apr 2024
booking
The floor needs to be substitute with a brand new - it gets very noisy during the night whatever someone walks through. Watch out with the floor after taking a shower, since it gets very splippery.
Apr 2024
We are sorry to hear about the issues you experienced with the floor. We understand how this could have affected your comfort during your stay and we appreciate you bringing this to our attention. We have taken note of your feedback and will look into making improvements in this area.
Again, thank you for your feedback. We hope to have the opportunity to serve you better in the future.
4 • Apr 2024
smily
De resto 5 estrelas.
Apr 2024
5 • Apr 2024
airbnb
Apr 2024
2 • Apr 2024
booking
Poor service….on arrival the entry code wasn’t as I was given so we had trouble accessing the property after a long day’s travel. Then had to ask for towels as there were none. Then had to further ask for a kitchen tea towel, one very worn one was brought round. Had also asked for our welcome pack which never materialised and also never got the hand soap that was supposed to be in the bathroom. Just felt like nobody cared at all. No plug in the kitchen and only 3 place knives. No literature about nearby supermarkets, restaurants etc. All this is easy to do. Very tired bathroom.
Apr 2024
Your feedback about the service is very valuable to us. We sincerely apologize for the inconveniences you experienced upon arrival and throughout your stay. We have taken note of the issues you've raised, such as the entry code, the missing towels, and the lack of a welcome pack. We want to assure you that we take these concerns seriously and will address them immediately to better serve our future guests.
We also appreciate your observations about the kitchen facilities and bathroom. We acknowledge that there is room for improvement, and your comments will guide us in making necessary upgrades.
Once again, we are sorry that your stay was less than perfect, and we appreciate your feedback. We hope to have another opportunity to provide you with a more comfortable and seamless experience.
3 • Apr 2024
booking
Spacious
Cosy interior
Poor isolation, lot of noise from the upstair neighbour
Apr 2024
1 • Apr 2024
booking
Pequeno almoço não estava incluído!
Parque de estacionamento não estava incluído e tivemos que pagar.
No check-in não nos informaram sobre qual era o nosso apartamento.
No check-in não nos informaram do protocolo para abrir a porta do apartamento.
No check-in não nos informaram que os lugares no parque de estacionamento eram reservados/marcados, o que gerou confusão, queixas e desconforto entre nós e outros utentes!
O piso do apartamento era em madeira podre. Os meus filhos magoaram-se (espetaram farpas de madeira na plataforma dos pés). O piso rangia (fazia imenso barulho com o caminhar), o que assustava os meus filhos quando íamos à casa de banho ou quando os vizinhos dos apartamentos dos pisos superiores o faziam!
Miserável! Impensável! A não repetir!
Apr 2024
Agradecemos, desde já, o seu feedback. É sempre importante para nós saber o que podemos melhorar.
Infelizmente para o hóspede, esta propriedade não tem pequeno-almoço incluído (nunca teve desde que é da nossa gestão) nem o parque de estacionamento está incluído no preço do alojamento. O parque é pago à parte e isso está anunciado na descrição da propriedade. É de lamentar que o hóspede não tenha lido todos os detalhes. É igualmente de lamentar que o hóspede, mesmo após termos fornecido o link da sua área de cliente, não tenha lido as informações acerca do parque pois estão lá alojadas todas as informações. Além disso, o número do parque está escrito no cartão de estacionamento. Em relação ao chão do apartamento, esta fracção está incluída num edifício histórico e precisa de algumas remodelações, inclusivamente, o chão do apartamento.
Da nossa parte, não recomendamos este hóspede a qualquer anfitrião pois não respeitou o lugar de estacionamento e prejudicou o funcionamento deste parque privado.
2 • Apr 2024
smily
O parque de estacionamento é a pagantes. Quando nos forneceram o cartão do parque, não nos foi dito que os lugares do parque de estacionamento eram reservados, o que nos podia ter evitado queixas e transtorno dos outros utentes do parque.
O piso do apartamento está em estado miserável. Os meus filhos que gostam de andar descalços dentro de casa, ficaram com farpas de madeira espetadas nos pés! O soalho é em madeira antiga podre. Quando caminhamos faz um barulho ensurdecedor quer no N/ piso, quer nos pisos superiores! Os meus filhos ficaram com medo do barulho que vinha dos pisos superiores! Impensável! Horrível! Do pior que há!
A fechadura electrónica avariou. Ficamos horas com o apartamento sem segurança. Temos pelo furto dos n/ bens. Resposta do Staff foi péssima!
Para não repetir!
Apr 2024
Apreciamos os seus comentários sobre o check-in e o parque de estacionamento. Estes são pontos críticos que iremos abordar de imediato para melhorar a comunicação e o processo de check-in.
Em relação à condição do apartamento, estamos profundamente preocupados com o seu feedback. A segurança e o conforto dos nossos hóspedes são a nossa maior prioridade. Vamos investigar e resolver as questões levantadas imediatamente.
O seu feedback é extremamente valioso para nós, pois nos ajuda a melhorar e a oferecer uma experiência melhor aos nossos hóspedes. Esperamos que nos dê outra oportunidade para lhe oferecer uma experiência superior.
5 • Mar 2024
booking
No comment
Apr 2024
2 • Mar 2024
booking
The property is dated and is now needing some general care and attention. The rooms are spacious but would benefit from decoration and repair. I particularly mention the bathroom which is becoming shabby and the flooring in the hall needs serious attention. Some floor boards are broken and they creak at every step. The carpet in the living area has many serious stains on it and is quite unsightly. We were given 4 bath towels for the week - 1 each, but there were no hand towels or soap in the bathroom. We contacted the agent with a request for these but that failed miserably, and our last WhatsApp message with the agent has yet to be opened. So communication with the agent, An Island Apart, fails the test I am afraid. Also future users need to be aware of the noise coming from the apartment above. I guess the floors are wooden and uncovered as in our apartment and the noise from the people walking about above is quite deafening at times.
Mar 2024
However, we sincerely apologize for the issues you faced during your stay. We take all comments regarding the property's condition and our service seriously. We understand the discomfort caused by the state of the bathroom and flooring, as well as the lack of hand towels and soap. We're deeply sorry for the inconvenience and would like to assure you, that these matters will be addressed promptly.
We're also sorry to hear about your experience with the noise from the apartment above. We will take measures to improve this aspect of our service.
About the communication, we didn't received any message from you in your entire stay at our general WhatsApp (+351 925 444 444) and any call.
Your feedback is invaluable to us as it helps us improve, and we kindly thank you for it. We hope to have the opportunity to better serve you in the future.
3 • Mar 2024
smily
Mar 2024
Thank you for taking the time to share your feedback. We're glad that you found our property to be spacious and appreciated its central location in Funchal. Your positive comments about the amenities and restaurants nearby, as well as the capacity to cater for up to 6 people are much appreciated.
We deeply regret the issues you've mentioned and truly apologize for the discomfort they caused. We understand that the condition of the property did not meet your expectations and we're sorry for any inconvenience this may have caused. We will take your comments regarding the carpet, the hallway floor, and the bathroom decoration into account as we continue to make improvements.
We also appreciate your feedback regarding the lack of sufficient glassware, cutlery, and bath towels. These are aspects we will certainly take on board and rectify immediately.
About the communication, we didn't received any message from you in general WhatsApp (+351 925 444 444). If we received something we surely inform you that we just change the towels of reservation with more than 8 nights and as ou said you had 4 sets of towels and you were 4 people. Besides, the apartment has a clothes washing machine and the weather was very hot to dry the clothes and towels. In addition we have an option to guest pay an extra fee for new sets of towels.
Your comments regarding noise are also valuable to us. We will look into possible solutions to ensure a more peaceful environment for our future guests.
Your feedback is invaluable as we strive to improve and offer an even better experience for our guests. We hope that you will consider staying with us again so that we can have the opportunity to provide you with a more satisfying experience.
Thank you once again for your feedback.
2 • Feb 2024
booking
- Parking
Budynek jest stary i podłoga była głośna
Mar 2024
Thank you for your feedback. We're thrilled to hear that you appreciated our prime location and available parking. We apologize for any inconvenience caused by the age of the building and noise from the floor. Actually, the fact that it's an old building with an incredible history, with the madeira wine cellars right next door. It's amazing! We appreciate your valuable remarks and will take them into account to improve our future guests' experiences. Thank you for sharing your thoughts.
3 • Feb 2024
smily
Feb 2024
3 • Feb 2024
airbnb
Feb 2024
5 • Jan 2024
airbnb
Feb 2024
5 • Jan 2024
smily
Jan 2024
5 • Jan 2024
booking
No comment
Jan 2024
5 • Dec 2023
airbnb
Dec 2023
Thank you for your nice comment. We are glad to know you enjoyed your stay with us. You will always be welcome at our properties.
4 • Dec 2023
booking
No comment
Dec 2023
5 • Dec 2023
booking
No comment
Dec 2023
5 • Nov 2023
airbnb
Nov 2023
5 • Nov 2023
airbnb
Nov 2023
4 • Nov 2023
booking
No comment
Nov 2023
4 • Oct 2023
smily
Oct 2023
4 • Oct 2023
booking
No comment
Oct 2023
5 • Oct 2023
booking
No comment
Oct 2023
4 • Oct 2023
booking
Das Parkhaus ist nicht jederzeit zugänglich und wenn das Tor geschlossen ist nur mit Hilfe des Ansprechpartner und seiner Einweisung.
Oct 2023
4 • Sep 2023
booking
No comment
Oct 2023
5 • Aug 2023
airbnb
Aug 2023
Thank you so much for your feedback. It’s really important for us to improve each day.
You will be always welcome at our properties and we are looking forward to see you soon.🙂
4 • Aug 2023
airbnb
The kitchen could use a skillet and the owners need to include a dryer as well as the wash machine. But it’s doable.
If you use the private parking garage, keep the garage key with you, not in your car. Otherwise you may not get access to your vehicle
Ask for multiple contact numbers, in case of issues
And buy your own drinking water. The tap water tastes too strange.
Overall, a nice location and abode. Communication could be a bit more hospitable.
Aug 2023
Many thanks for your detailed feedback. it’s really important for us to improve each day. And thanks for your very good suggestions to. You will always be welcome at our properties and we are looking forward to see you soon 🙂
4 • Aug 2023
booking
.
Aug 2023
Thank you so much for your feedback. It’s really important for us to improve each day.
You will be always welcome at our properties and we are looking forward to see you soon.
4 • Aug 2023
booking
No comment
Aug 2023
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
5 • Jul 2023
booking
No comment
Aug 2023
Many thanks for your feedback. It’s really important for us to improve each day. You will always be welcome at our properties and we are looking forward to see you soon 🙂
5 • Jul 2023
booking
Los colchones incomodos
Aug 2023
Many thanks for your feedback. It’s really important for us to improve each day. You will always be welcome at our properties and we are looking forward to see you soon 🙂
5 • Jul 2023
smily
Oct 2023
5 • Jul 2023
airbnb
Jul 2023
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
4 • Jul 2023
booking
Location of The wine lodge is excellent with everything you need to see within walking distance. Great restaurants very close to the property
Jul 2023
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
5 • Jul 2023
smily
Il a le charme de l'ancien, il est très grand, et très confortable.
Tout est à portée de main : restaurant, café, jardin public, distributeur , musées....
L'équipe est super réactive et très accueillante.
Jul 2023
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
4 • Jun 2023
booking
Siek tiek tualetas pagedes, nes bakelis pasipildo gan letai, 6 zmonem buvo gan sudetinga
Jul 2023
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
4 • Jun 2023
vrbo
Jun 2023
Thank you so much for your detailed feedback, it’s really important for us to improve each day.
We will take into account the issues you mentioned and fix it as soon as possible.
You will always be welcome at our properties :)
5 • Jun 2023
airbnb
Madère es una isla acogedora, un pedazo del corazón portugués que invita a visitarlo de nuevo. 🌹
Jun 2023
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
4 • Jun 2023
booking
older building, so had some creaks in flooring, but over all good stay
Jun 2023
4 • May 2023
booking
No comment
Oct 2023
5 • May 2023
smily
Oct 2023
4 • May 2023
booking
No comment
Oct 2023
5 • May 2023
airbnb
Les deux bouteilles offertes étaient excellentes (vin de Madère et rosé).
Merci pour se beau séjour !
May 2023
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
5 • May 2023
booking
Faltam caixotes de reciclagem
Oct 2023
5 • May 2023
booking
No comment
Oct 2023
5 • May 2023
smily
Oct 2023
5 • Apr 2023
smily
Oct 2023
4 • Apr 2023
booking
No comment
Oct 2023
5 • Apr 2023
booking
No comment
Apr 2023
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
5 • Apr 2023
booking
Ótima localização, no centro do Funchal.
Rua calma, sem ruídos noturnos.
Funcionários mt prestáveis (pela app).
Estacionamento privado.
De ir embora 😁
Apr 2023
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
4 • Apr 2023
booking
No comment
Apr 2023
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
5 • Mar 2023
booking
No comment
Mar 2023
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
4 • Mar 2023
booking
No comment
Mar 2023
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
4 • Mar 2023
booking
Une seule salle de bain avec toilettes intérieures pour 6 compliqué et un parquet vraiment très brillant
Mar 2023
Thank you so much for your detailed feedback, it’s really important for us to improve each day.
You will always be welcome at our properties :)
5 • Mar 2023
airbnb
Mar 2023
5 • Feb 2023
booking
No comment
Mar 2023
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
5 • Feb 2023
booking
no issues
Mar 2023
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
3 • Feb 2023
booking
The noise from the tenants above was easy to hear, especially the constant walking about.
Mar 2023
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
4 • Feb 2023
smily
The only downside was the noise from the tenants above (we were on the 1st floor) We experienced 2 different tenants during our stay and it was easy to hear people walking about - the last group seemed to be walking about all the time and it was very disruptive.
Apr 2023
Thank you so much for your detailed feedback, it’s really important for us to improve each day.
We will take into account the issues you mentioned and fix it as soon as possible.
You will always be welcome at our properties :)
4 • Jan 2023
smily
Apart from that, the apartment was very well equipped. We would definitely go back if we could get the first floor flat. The stairs are more challenging for the higher flats.
Apr 2023
Thank you so much for your detailed feedback, it’s really important for us to improve each day.
We will take into account the issues you mentioned and fix it as soon as possible.
You will always be welcome at our properties :)
3 • Jan 2023
booking
Der gesamte Kontakt mit der Vermietungs-Agentur erfolgt über das Internet (zum Teil SMS oder Chat-Programm des Vermieters in Deutsch, zum Teil auch in Englisch). Die Agentur ist nur zu bestimmten Zeiten besetzt. Bei uns hat der geplante Transfer zum Flughafen über die Chat-Funktion der Agentur nicht funktioniert so dass wir uns selbst ein Taxi suchen mussten nachdem wir keine Rück-Bestätigung durch die Agentur erhielten.
Jan 2023
5 • Jan 2023
booking
No comment
Jan 2023
5 • Jan 2023
smily
Apr 2023
Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
5 • Dec 2022
booking
No comment
Aug 2024
4 • Dec 2022
booking
No comment
Oct 2024
Best Regards
An Island Apart Team
5 • Dec 2022
booking
No comment
5 • Nov 2022
booking
Could be a tiny bit loud with events on in the park opposite, we stayed during the World Cup and they played every game on a big screen. But it had finished by the early evening and was peaceful after that!
4 • Nov 2022
booking
No comment
Sep 2024
4 • Nov 2022
booking
lack of tv channels, water pressure could be better
Nov 2022
4 • Nov 2022
booking
A bit noisy because of noise transmission from upstairs - gorgeous shiny wooden floorboards throughout but aware of people walking about above
Nov 2022
5 • Nov 2022
smily
Sep 2024
4 • Nov 2022
booking
No comment
Sep 2024
4 • Oct 2022
smily
Sep 2024
4 • Oct 2022
booking
No comment
5 • Oct 2022
booking
No comment
5 • Oct 2022
booking
No comment
5 • Oct 2022
smily
4 • Sep 2022
booking
O único senão deste apartamento, e só mesmo por uma questão de comodidade, é só dispôr de um WC que limita um pouco o uso no caso de serem mais que um casal.
4 • Sep 2022
booking
No comment
4 • Sep 2022
booking
Un po' rumoroso
5 • Aug 2022
booking
Hôte disponible pour répondre aux questions.
No comment
4 • Aug 2022
booking
No comment
4 • Aug 2022
booking
No comment
5 • Aug 2022
smily
2 • Aug 2022
booking
Das Klo stank nach Urin
Das Sofa war nicht vorbereitet obwohl wir die korrekte Personenzahl angegeben haben
Kein Reserve-WC Papier
Der Vermieter hat unsere Anrufe ignoriert
Und das schlimmste, die Decken sind sehr dünn, man hört jeden Schritt vom Nachbarn als ob es im eigenen Appartement wäre... Und wenn die Nachbarn feiern 😭
Oct 2024
Vielen Dank für Ihr Feedback. Es freut uns zu hören, dass Sie die Lage und die Geräumigkeit unseres Apartments schätzen.
Wir bedauern jedoch sehr, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Ihre Hinweise zur Sauberkeit des Badezimmers und zur Vorbereitung des Sofas nehmen wir sehr ernst und werden diese umgehend mit unserem Reinigungsteam besprechen und verbessern. Das Fehlen von Reserve-Toilettenpapier ist ebenfalls nicht akzeptabel und wird umgehend korrigiert.
Es tut uns leid, dass Sie Schwierigkeiten hatten, uns zu erreichen. Wir werden unsere Kommunikationsprozesse überprüfen und sicherstellen, dass dies in Zukunft nicht mehr vorkommt.
Wir verstehen, dass Lärm von Nachbarn störend sein kann, und wir entschuldigen uns für eventuelle Unannehmlichkeiten. Wir nehmen Ihre Bedenken ernst und werden untersuchen, wie wir dies in Zukunft besser handhaben können.
Wir schätzen Ihr Feedback sehr und werden es nutzen, um unseren Service weiter zu verbessern. Nochmals vielen Dank, und wir hoffen, dass Sie uns eine weitere Chance geben, Ihre Erwartungen zu übertreffen.
An Island Apart team
5 • Aug 2022
smily
5 • Aug 2022
booking
Super suggested
Hairdryer missing in the bath
More forks in the kitchen
4 • Jul 2022
booking
No comment
4 • Jul 2022
booking
La table dans la cuisine pourrait être un peu plus grande (mais c'est un détail)
No result
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