Luxury flat in historic building of the former School of Fine Arts, fully refurbished, located in Funchal city centre. The timeless lines of this building reflect a place where art was made, created and reinvented and where even today all the essence endures, through the contours of elegance prevailing in each space.
With a decoration thought to detail, where comfort, elegance and luxury are intertwined with all the history of the building, this property presents unparalleled details of art.
Flat in open space format, with good natural light, functional, with a contemporary and artistic decoration, ideal for a business or leisure travel context. It offers all the comfort and convenience for a pleasant stay, providing different areas in the same space: living area, TV with cable channels, equipped kitchen, dining area, bathroom with shower and double bed. Maximum capacity for 2 persons.
Wi-Fi available in all areas.
Building without private parking.
The access to this flat can be done through a lift.
AREA
The building has a common entrance to all the properties and is located in Rua da Carreira, one of the main arteries of Funchal. From this property you will be able to know and visit on foot the main points of interest of the capital of Madeira Island. It is close to restaurants, shopping centres, bars, museums, the Cathedral of Funchal, Funchal Municipal Garden, Marina of Funchal and Municipal Theatre.
In the city centre there is plenty of information about all kinds of activities you can do during your holidays: cultural activities, radical activities, nature related activities... whatever the purpose of your visit to Madeira Island!
GETTING AROUND
The best option to get to the property will be the transfer. Ask us to book one with our local partners. It is cheaper than the taxis you find at the airport.
If you rent a car, any navigation app can easily find the address.
ACCESS TO PROPERTY
You have access to all areas of the property.
INTERACTION
We are always available to help or answer questions. We do our best to reply all requests. We also have an app for guests with all the important information about the property and other useful information for your stay.
OTHER OBSERVATIONS
- According to Portuguese law, all guests are required to present a valid ID. (passport or identity card).
- Check-in hour must be scheduled in advance. If it is not scheduled within a maximum of 48 hours before, guests will be subject to the availability of our team.
- All bed linen and towels are provided. We can also put a baby cot, a high chair and a baby bath if needed, but you should request. There are a first aid kit, extinguishers and fire blanket in the property.
ATTENTION
Please be advised that a Tourist Fee will be charged to all persons staying overnight in the municipality of Funchal. Thus, all customers staying in tourist resorts and/or accommodation establishments, aged 13 or over, will be charged €2.00 per person/night, up to a maximum of 7 nights and a maximum of €14.00 per person/stay. When you arrive, you will receive a link to pay this municipal tax.
RULES
We want you to feel at home. We do not ask for more than respect for neighbours and care for the property, in addition to not smoking inside the house.
Show moreProfessional listing managed by An Island ApartPermit Number 130080/AL
Cancelation policy
Free cancellation up to 14 day(s) before arrival. then 100% cancellation fee.
Free cancellation up to 14 day(s) before arrival, then 100% cancellation fee.
Free cancellation up to 14 days before check-in. If the reservation is made less than 14 days before check-in, the cancellation is free up to 48 hours after the reservation, up to a maximum of 5 days before check-in.
After that, guests may cancel up to 5 days prior to check-in and receive a refund of the price per night and the cleaning fee, but not of the service fee.
This was a beautiful place to stay,it was clean, Beautiful decorated in a great location! The guidance how to find the property was very clear and useful, I would stay again- -Thank you for having u
3
Aleksandras P. · Feb 2025
No comment No comment
Reviews
4.2
• 66 Reviews
Check-in
4.9
Accuracy
4.6
Location
4.9
Cleanliness
4.6
Communication
4.8
Value
4.4
Staff
4.1
Comfort
4.3
Facilities
4.3
3.9 ·
38
4.7 ·
27
4 ·
1
Roseany B.
5 •
Feb 2025
airbnb
This was a beautiful place to stay,it was clean, Beautiful decorated in a great location! The guidance how to find the property was very clear and useful, I would stay again- -Thank you for having us!
An Island Apart
Feb 2025
We're thrilled to hear that you enjoyed your stay at An Island Apart! It's wonderful to know that you found the place beautiful, clean, and well-decorated. Your positive feedback greatly encourages us. We look forward to hosting you again. Thank you for choosing to stay with us!
Aleksandras P.
3 •
Feb 2025
booking
No comment No comment
An Island Apart
Feb 2025
Thank you for taking the time to provide your rating. We are glad to hear that you found our location and staff to be excellent. We are sorry to hear that some aspects of your stay did not meet your expectations. Your feedback is important to us and we will use it to make improvements. We hope to have the opportunity to welcome you back in the future where we can provide a better experience.
Harald P.
4 •
Feb 2025
booking
No comment No comment
An Island Apart
Feb 2025
Thank you for staying with us. We are glad to hear that you found our location perfect. We are sorry to hear that other aspects of your stay didn't meet your expectations. We appreciate your feedback and will use it to improve our service for future guests. We hope to have the opportunity to welcome you back in the future.
Anne-Sophie B.
5 •
Feb 2025
booking
Situé à côté d’une boulangerie , non loin d’un petit supermarché et en plein centre ville
Parfait Pas de place pour se garer ( mais je n’avais pas de voiture lors de ce séjour )
An Island Apart
Feb 2025
Merci beaucoup pour votre commentaire! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour et que l'emplacement de notre établissement vous a plu. Nous sommes désolés pour le problème de stationnement. Nous prenons en compte votre remarque et cherchons des solutions pour améliorer ce point. Votre feedback est très précieux pour nous. Nous espérons avoir le plaisir de vous accueillir de nouveau chez An Island Apart.
Bengt F.
5 •
Jan 2025
airbnb
Very nice apartment. Newly renovated with highest standard. Very clean and a nice bed. Walking distance to everything.
An Island Apart
Jan 2025
Thank you for your stellar review! We're thrilled to hear that you enjoyed your stay at our apartment, noting the cleanliness and the convenience of the location. We would be glad to host you again at An Island Apart, ensuring the same quality and service. Thank you once again.
Ramona D.
5 •
Jan 2025
booking
No comment No comment
An Island Apart
Jan 2025
Thank you so much for your perfect rating. We're thrilled to know that you had a 5-star experience at An Island Apart. We strive to provide top-notch service to every guest and we're glad to hear we hit the mark for you. We look forward to hosting your next stay.
Munira M.
5 •
Dec 2024
airbnb
Excellent location! Quiet and clean place! Close to a lot of attractions. Recommend 😊
An Island Apart
Dec 2024
Thank you for your kind words and wonderful review. We're thrilled to hear that you enjoyed the excellent location of our property, An Island Apart, and that you found it to be quiet and clean. Your recommendation means a lot to us. We're always striving to offer the best possible experience for our guests, and it's rewarding to hear when we've done just that. We hope to welcome you back in the future.
Dawn T.
4 •
Nov 2024
booking
Well equipped apartment, with a large comfy bed and plenty of hot water. Great central location in Funchal, just 5 minutes walk to the Harbour and Promenade. Restaurants, bars, and cafes just minutes from the apartment. Highly recommend Pingo Doce supermarket, Madeira's answer to Waitrose,with great Fresh Fish and meat counters. No plug or washing up bowl for the sink, reported it on first day, but nothing materialised during our stay. No hairdryer. Electronic door lock to the apartment.
An Island Apart
Dec 2024
Thank you for taking the time to leave a review. We're thrilled to hear that you enjoyed the comfortable bed, hot water, and central location of the apartment. We're also glad that you found the nearby amenities such as restaurants, bars, cafes, and the supermarket to be convenient.
We sincerely apologize for the inconveniences you encountered with the lack of a plug or washing up bowl for the sink and the absence of a hairdryer. Your feedback is extremely valuable to us, and we will ensure these issues are addressed promptly. We also regret the inconvenience with the electronic door lock and will certainly look into this matter.
Thank you again for your feedback. We hope to have the opportunity to host you again in the future, with everything in perfect order for a more comfortable stay.
Sami B.
5 •
Nov 2024
airbnb
We had a great stay!
An Island Apart
Dec 2024
Thank you so much for your fantastic review! We are delighted to hear that you had a great stay with us. Your high ratings for all our criteria, from accuracy to value for money, inspire us to continually provide the best service for our guests. We hope to have the pleasure of welcoming you back to An Island Apart soon!
Tihomir V.
4 •
Nov 2024
booking
No Yes
An Island Apart
Nov 2024
Thank you for your feedback. We're delighted to hear that you were satisfied with the cleanliness, comfort, facilities, location, and the service provided by our staff. Your comments are greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future!
lone k.
3 •
Oct 2024
booking
Pænt og rent og virkelig sødt og hjælpsomt personale Der lugtede jordslået og ku have været dejligt med lille fransk altan så ens tøj kunne luftes lidt
An Island Apart
Nov 2024
Tak for din feedback. Vi er glade for at høre, at du satte pris på vores rengøring og vores hjælpsomme personale.
Vi beklager, at du oplevede en jordslået lugt og mangel på frisk luft til dit tøj. Vi sætter pris på din feedback og vil bruge det til at forbedre vores service for fremtidige gæster. Tak fordi du tog dig tid til at dele din oplevelse med os.
Lucas C.
5 •
Oct 2024
airbnb
Logement en tout point conforme à nos attentes !
An Island Apart
Oct 2024
Merci pour vos commentaires positifs et votre excellente évaluation! Nous sommes ravis de savoir que vous avez apprécié votre séjour chez An Island Apart et que tout était conforme à vos attentes. Votre satisfaction est notre priorité et vos retours nous aident à améliorer continuellement nos services. Nous espérons vous accueillir à nouveau très bientôt!
Alexandre S.
5 •
Oct 2024
airbnb
Très bien.
An Island Apart
Oct 2024
Merci beaucoup pour votre excellente note et vos commentaires positifs. Nous sommes ravis que vous ayez apprécié votre séjour chez An Island Apart. Votre satisfaction est notre priorité. Nous espérons vous revoir bientôt!
Iuliia S.
3 •
Oct 2024
booking
Buena ubicación. Cama cómoda. Lavadora/secadora. Muy difíciles instrucciones para entrar. Llegamos al alojamiento a las 2 de la noche y no éramos capaces de encontrar el piso. Tampoco cogen teléfono. Al entrar en el piso encontramos una cucaracha. Estar en la habitación sin el aire acondicionado imposible por el tema de olor de la humedad. Calidad no corresponde con el precio.
An Island Apart
Oct 2024
Gracias por su comentario. Nos alegra saber que la ubicación, la comodidad de la cama y la lavadora/secadora fueron de su agrado.
Lamentamos los inconvenientes que experimentó durante su llegada y entendemos la frustración de no poder encontrar el piso fácilmente. Revisaremos nuestras instrucciones de acceso para hacerlas más claras, especialmente para llegadas tardías, y mejoraremos la disponibilidad de contacto en esas horas.
También lamentamos el incidente con la cucaracha y el problema de la humedad. Tomaremos medidas inmediatas para resolver estos problemas y mejorar la experiencia de nuestros futuros huéspedes.
Agradecemos su valiosa opinión y trabajaremos en mejorar la calidad de nuestro servicio.
Alica G.
5 •
Sep 2024
booking
Die Lage war sehr gut Haben uns sehr wohl gefühlt No comment
An Island Apart
Oct 2024
Vielen Dank für Ihre Bewertung! Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und sich wohl gefühlt haben. Ihre Rückmeldung über die ausgezeichnete Lage unserer Unterkunft ist sehr geschätzt. Wir bedauern, dass Sie einige Aspekte Ihres Aufenthalts nicht kommentiert haben, aber wir sind immer bestrebt, unsere Dienstleistungen zu verbessern. Wir freuen uns darauf, Sie wieder bei An Island Apart begrüßen zu dürfen. Mit freundlichen Grüßen An Island Apart Team
Carly S.
5 •
Sep 2024
airbnb
Amazing location, walkable to many restaurants and shops. The apartment and building were quiet and private. The space was very comfortable and spacious
An Island Apart
Oct 2024
Thank you for your feedback! We hope to welcome you back soon!
Marta F.
4 •
Sep 2024
booking
No comment No comment
An Island Apart
Oct 2024
Dear Guest,
Thank you for taking the time to leave us a rating. We're glad to see that you had a good experience. Your satisfaction is our priority, and we always strive to improve our service based on the feedback we receive.
Thank you again for your feedback. We hope to welcome you back in the future. Best Regards An Island Apart Team
Luc P.
4 •
Sep 2024
airbnb
We loved our stay at this beautiful apartment in the center of Funchal. There are lots of restaurants and parking spaces nearby. The apartment was a perfect match between the old structure of the building and they gave it a modern makeover. Once every week the sheets and towels were cleaned by the cleaning ladies.
An Island Apart
Sep 2024
Thank you for taking the time to leave such a detailed review. We're delighted to hear that you loved your stay and appreciated our apartment's blend of old and modern elements. Your comments about the convenient location and our cleaning service are exactly what we strive for. We acknowledge your overall rating and will use your feedback to ensure future guests have an even more enjoyable stay. Thank you again for choosing us for your stay in Funchal.
Toby C.
5 •
Aug 2024
airbnb
Comfortable accommodation. Central location. As described.
An Island Apart
Sep 2024
Thank you for your positive review! We are thrilled to hear that you found the accommodation comfortable and appreciated the central location at An Island Apart. We acknowledge your ratings and will strive to improve the aspects that didn't perfectly meet your expectations. We hope to welcome you back in the future.
Blanca D.
4 •
Jul 2024
booking
Es amplio, luminoso y moderno. Céntrico en Funchal No es muy higiénico para más de un fin de semana. No hay cambio de toallas ni sábanas. La lavadora que estaba incluida en la reserva estaba bloqueada, un verdadero contratiempo. Por otra parte, es difícil aparcar alrededor, los precios son altos de los parking y en ocasiones con tiempo limitado.
An Island Apart
Jul 2024
Hi,
Thank you for your review.
We would like to inform the future guests that the bedsheets and towels changing is fro reservations with more than 8 nights. This reservation was 7 nights and we provide washing/dryer machine to the guest wash and dry the towels. We didn't understand what this guest meant about washing machine blocked because it's working perfectly.
For our part, we hope that you can come back to our properties and have a better experience. You will always be welcome to our properties.
Regards, An Island Apart
Olsavsky P.
4 •
Jul 2024
booking
No comment No comment
An Island Apart
Jul 2024
Thank you for staying with us. We truly appreciate your feedback. We are delighted to know that you found our location perfect for your stay. We also acknowledge the ratings for cleanliness, comfort, and facilities, and we will endeavor to improve in these areas. Your feedback is invaluable in helping us enhance our services. We hope to have the opportunity to host you again in the future.
Rochdi S.
5 •
Jul 2024
airbnb
Beautiful place.
An Island Apart
Jul 2024
Thank you for your wonderful review! We're thrilled to hear that you found our place beautiful. It's always a pleasure to hear when guests appreciate the unique charm. We look forward to welcoming you back for another memorable stay in the future.
Tamara K.
5 •
Jun 2024
airbnb
Wunderschöne Ferienwohnung in Top Lage um Funchal zu erkunden. Ausreichend Restaurants und Supermärkte sind in der näheren Umgebung und jederzeit fußläufig gut zu erreichen. Gerne wieder!
An Island Apart
Jun 2024
Vielen Dank für Ihre positive Bewertung. Es freut uns zu hören, dass Sie die Lage unserer Ferienwohnung und die Nähe zu Restaurants und Supermärkten genossen haben. Wir freuen uns, dass Sie gerne wieder kommen würden und hoffen, Sie bald wieder bei An Island Apart begrüßen zu dürfen. Ihre Rückmeldung hilft uns, unseren Service weiter zu verbessern.
Arthur B.
5 •
Jun 2024
airbnb
Très bien!!
An Island Apart
Jun 2024
Merci pour votre excellente évaluation de 5 étoiles. Nous sommes ravis que vous ayez passé un excellent séjour à An Island Apart. Votre satisfaction est notre priorité numéro un et nous sommes ravis de voir que nous avons répondu à vos attentes. Nous espérons vous revoir bientôt pour une autre expérience formidable.
Katie O.
5 •
Jun 2024
airbnb
The apartment was perfect and in a perfect location. It was clean and exactly how it was presented in the images. We had a bit of difficulty with the the electrical locks, but the team were very responsive and came to fix the problem. Would definitely recommend
An Island Apart
Jun 2024
Thank you for your glowing review! We're overjoyed to hear that you found our apartment, An Island Apart, to be perfect and exactly as presented in the images. We're sorry to hear about the difficulty you experienced with the electrical locks, but we're glad our team could assist swiftly. Your feedback is invaluable to us as we strive to provide the best experience for our guests. Your recommendation means a lot to us. Looking forward to welcoming you back in the future.
Eleanor J.
5 •
Jun 2024
booking
No comment No comment
An Island Apart
Jun 2024
Dear guest,
We are thrilled to hear that you had such a great experience at our property. It's wonderful to know that you appreciated the cleanliness, comfort, facilities, location, and staff. Your feedback is incredibly valuable to us. We strive to provide an exceptional experience for all our guests and it's gratifying to know we succeeded with you. We hope to have the chance to welcome you back to An Island Apart in the future.
Thank you once again for your kind words.
Beata D.
5 •
May 2024
airbnb
Apartament czysty, wyposażony we wszystko co niezbędne. Wygodne łóżko. Lokalizacja w ścisłym centrum, co wiąże się z problem parkingowym - jak wszędzie w centrum dużych miast. Blisko przystanków autobusowych i atrakcji, które oferuje miasto. Z przyjemnością wrócimy.
An Island Apart
May 2024
Dziękujemy za tak wspaniałą recenzję. Cieszymy się, że nasz apartament spełnił wszystkie Państwa oczekiwania i zapewnił komfortowy pobyt. Przykro nam, że mieli Państwo problemy z parkowaniem - to niestety często spotykany problem w centrach dużych miast. Dziękujemy za to cenne spostrzeżenie, które pomoże nam w dalszym udoskonalaniu naszych usług. Cieszymy się, że lokalizacja była dla Państwa dogodna i że mogli Państwo w pełni korzystać z atrakcji miasta. Z niecierpliwością czekamy na Państwa powrót do An Island Apart.
Maciej W.
4 •
May 2024
booking
No comment No comment
An Island Apart
May 2024
Thank you for your feedback. We're glad to know that you found our cleanliness, comfort, facilities, and location to your liking. We apologize if our staff service and value for money didn't meet your expectations. We appreciate your feedback as it helps us improve our services for future guests.
Els C.
4 •
Apr 2024
booking
No comment No comment
An Island Apart
May 2024
Thank you for your feedback. We're pleased to hear that you found our cleanliness, comfort, facilities, location, and value for money to be satisfactory. We appreciate your review and will continue to strive to maintain and improve our high standards.
Catherine P.
4 •
Mar 2024
airbnb
Sejour très agréable, appart en plein centre rend tout tres accessible.
An Island Apart
Mar 2024
Hello Catherine, we appreciate you sharing your positive experience! It's heartwarming to know your stay was pleasant. Our properties are here for your return whenever you wish.
Ellie J.
4 •
Mar 2024
airbnb
Nice place. Good central location which made it easy to explore the island. Comfy bed! Only things that let it down were the aircon not working, there was a fan, but the apartment remained quite warm. Also there was no plug for the sink, which made washing up hard when we stayed for a week so lots of dishes. Also the address was incorrect on airbnb but their guest portal webpage was correct, which just made check in a bit faffy. But overall nice place.
An Island Apart
Mar 2024
Ellie thank you for your wonderful feedback! Ensuring your satisfaction is our goal. Our properties are open and waiting for your return, promising another fantastic stay.
Nathalie N.
2 •
Feb 2024
booking
The location was amazing.
The apartment was quiet, which allowed better sleeping.
Access to property through smart lock was a great thing. - moldy bathroom: after informing facility on the molds, they clean some, but made us wait fora deep cleaning until the middle of our stay.
- The towels were not change frequently enough. Although there was a washer/drier in the apartment one couldn't set the washing and drying automatically, it had to be done in steps, which resulted in always having a day without dry towels. The dryer couldn't dry moist towels without smelling burnt after a couple of minutes. Only one bath towel/person was provided, despite of asking for an extra one.
- The air extractor in the bathroom was not working properly, therefore towels would remain wet, even after first use.
- There were no manuals available for the appliances.
- Bed and pillows were of poor quality, the property needs to implement fitted sheets on their matresses.
- Flashing lights in the hallway, that were not fixed during the whole stay. Although we immediately reported this upon arrival.
- The Whatsapp contact service to the property was very slow. After contacting Booking.com, it got slightly better.
An Island Apart
Mar 2024
Thank you for taking the time to share your feedback. We are glad that you appreciated the location of the property and found the apartment quiet and the smart lock convenient.
We sincerely apologize for the issues you encountered, especially regarding the bathroom cleanliness and towel availability. We understand how these could affect your comfort, and we appreciate your patience while we worked on these matters. We will certainly consider your feedback and look into improving our cleaning schedule and towel stocking to ensure such issues do not recur.
We also regret the inconvenience caused by the air extractor, the quality of bed and pillows, and the flashing lights in the hallway. Rest assured, we are committed to providing a comfortable and enjoyable stay for our guests, and we will review these matters to improve our facilities and services.
We appreciate your feedback on the need for appliance manuals and the responsiveness of our contact service. We will definitely work on these points to provide a more seamless and efficient service.
Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience.
Jacek K.
4 •
Feb 2024
booking
Bardzo dobra lokalizacja, kilka minut od centralnego deptaka i katedry. Blisko do przystanków autobusowych i marketu spożywczego. Zakwaterowanie przez internet, drzwi otwierają się na kody - wszystko bez problemów. No comment
An Island Apart
Feb 2024
Jacek appreciate you sharing your positive experience! It's heartwarming to know your stay was pleasant. Our properties are here for your return whenever you wish.
Helena H.
4 •
Feb 2024
booking
Great located, cosy apartment. The room is new furnished, confy bed, clean, large, looks as on the pictures. Well equipped kitchen. Windows lead to atrium so no noise from the street. I would highly recommend this apartmen! 😊 These are just details and didnt effect our stay.The sliding door to the bathroom didnt close completely, missing shelves in the shower, missing tall cabinets for long clothes. For longer stay a sofa would be appreciated.
An Island Apart
Feb 2024
Helena we appreciate your honest feedback. It's essential for us to address concerns promptly. We've taken note of issues mentioned and are actively taking steps to improve it for our guests' comfort
Paul B.
4 •
Jan 2024
booking
Stylish apartment in central location. Very good value. Clean and well equipped. Intermittent patchy WiFi. The pictures are of multiple apartments not necessarily the one you are staying in.
An Island Apart
Jan 2024
Paul your positive feedback truly brightens our day! We have since fixed the internet issues. Whenever you decide to return, our properties will be eagerly awaiting your next visit.
Anja Z.
5 •
Dec 2023
airbnb
Die Lage ist super zentral, Restaurants Geschäfte und Parkhäuser um die Ecke. Die Wohnung ist sehr schön eingerichtet und es ist alles vorhanden.
An Island Apart
Dec 2023
Hello Anja thank you for sharing your detailed feedback with us. Your input is highly valued. We are delighted to know that you had a great stay, and you're always welcome at our properties.
Louise M.
5 •
Dec 2023
airbnb
We had a great stay! The apartment was situated right in the heart of Funchal, close to everything you need. Also great location to discover the rest of Madeira. Would definitely come back next time!
An Island Apart
Dec 2023
Louise your positive feedback means a lot to us, and we're pleased that you had a good stay. You're invited to return whenever you like, and we eagerly await your next visit.
Mark J.
3 •
Dec 2023
booking
No comment No comment
An Island Apart
Dec 2023
Hello Mark your positive feedback is greatly appreciated, and we're pleased that you had a comfortable stay with us. You're invited to return at any time, and we eagerly await your next visit.
Oleksandra L.
5 •
Nov 2023
booking
Нам все сподобалося! Чудове місце розташування в центральній частині міста, але вуличка тиха. Поруч багато закладів, хороших ресторанів та кафе, а також автобусна зупинка і парковки ( у помешканні парковка відсутня). Номер був чистий і просторий, все необхідне є. Рекомендую! No comment
An Island Apart
Dec 2023
Hello Oleksandra thank you for sharing your detailed feedback with us. Your input is highly valued. We are delighted to know that you had a great stay, and you're always welcome at our properties.
Tome J.
2 •
Nov 2023
booking
A localização do imóvel é boa. As primeiras impressões não foram boas, desde ter questionado sobre a possibilidade de fazer check-in antecipado e ter ficado à espera de resposta - que disseram dar -, até entrar no quarto e constatar que o mesmo tinha humidade, o que tornava o ar pesado e bafiento. Tivemos de comprar vela aromática e desumidificador para conseguir estar no quarto. Constatámos ainda que as fotografias apresentadas enganam, porque o quarto tem muito pouca luz natural.
Ficámos 7 noites no imóvel, no entanto, ao quinto dia, quando pedimos para repor papel higiénico, papel de cozinha e troca de toalhas, foi-nos dito que só o fazem para reservas com 8 ou mais noites e que para o fazer há um custo adicional de 10€, além de terem dito que havia máquina de lavar e secar no quarto - o que resolveria o problema das toalhas, mas não do papel higiénico. O alojamento não disponibiliza todos os meios necessários para a lavagem de roupa, isso só acontecerá agora no "nosso quarto", porque comprámos e deixámos lá as coisas.
É da nossa opinião que este tipo de detalhe é importante e não é de todo justo que alguém que passe uma noite no alojamento tenha todas as comodidades e alguém que passa uma semana inteira não as tenha. É uma pena que a nossa experiência tenha sido dececionante por questões tão resolveis, apenas com boa vontade.
An Island Apart
Dec 2023
Olá Tome
Obrigado por dedicar tempo para compartilhar sua experiência. Lamentamos muito que sua estadia não tenha atendido às suas expectativas e pedimos desculpas pelas inconveniências que encontrou durante sua estadia. O seu feedback é importante para nós.
Estamos particularmente tristes em saber que a questão do check-in antecipado e a qualidade do quarto não foram satisfatórias. Também notamos a sua frustração com a falta de reposição de itens essenciais durante sua estadia. Essa não é a experiência que desejamos para nossos hóspedes e podemos garantir que suas opiniões serão levadas em consideração para melhorias futuras.
An Island Apart
Alice H.
4 •
Nov 2023
airbnb
Really good location and a very clean place. Nice character with the old ovens. Pretty well equipped too. Thanks!
An Island Apart
Nov 2023
Hello Alice we appreciate your kind words. It's wonderful to hear that you had a pleasant stay with us. Please remember that our properties are always open to you.
Carlota A.
3 •
Oct 2023
booking
Location is amazing. I was born and raised in Madeira and you can’t beat this location. Building and apartments are new and clean. Our AC was not working when we arrived and it was only fixed on day 3 after several phonecalls and texts. We had booked this apartment because it had AC (we live in Scotland and 30 degrees is like hell on earth, haha) and we had to do some work from home.
An Island Apart
Oct 2023
Hello Carlota, Thank you so much for your detailed feedback, it’s really important for us to improve each day. We will take into account the issues you mentioned and fix it as soon as possible. You will always be welcome at our properties :)
judith B.
2 •
Oct 2023
booking
המקלחת, המטבח והמרחב שהיה בתוך החדר, היה מאוד גדול לא היה מזגן ואי אפשר היה לפתוח חלונות בגלל שהיו מלא עיטושים!!!
המזרון במיטה היה ממש רך ושקוע.
An Island Apart
Oct 2023
Hello Judith, Thank you so much for your detailed feedback, it’s really important for us to improve each day. We will take into account the issues you mentioned and fix it as soon as possible. You will always be welcome at our properties :)
Justyna H.
5 •
Sep 2023
airbnb
Wyjątkowy apartament w perfekcyjnej lokalizacji! Bardzo czysty, w pełno wyposażony, dodatkowo doceniam opcję samodzielnego zameldowania. Bardzo polecam!
An Island Apart
Sep 2023
Hello Justyna, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Paul M.
5 •
Aug 2023
booking
No comment No comment
An Island Apart
Aug 2023
Hello Paul, Thank you so much for your feedback. It’s really important for us to improve each day. You will be always welcome at our properties and we are looking forward to see you soon.🙂
Giulia B.
4 •
Aug 2023
booking
No comment No comment
An Island Apart
Oct 2023
Hello Giulia many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon.
Patricia C.
5 •
Jul 2023
airbnb
Séjour très agréable . Appartement idéalement placé , tout était simple . Je recommande
An Island Apart
Jul 2023
Hello Patricia, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Thomas L.
3 •
Jun 2023
booking
location was great, appartement was pretty, kitchen well equipped. communication with the owner could be better
An Island Apart
Jun 2023
Hi Thomas. Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Florence C.
5 •
Jun 2023
airbnb
L’appartement est bien placé et extrêmement propre et très joli. La cuisine était bien équipée et le lit très comfortable.
An Island Apart
Jun 2023
Hello Florence, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Sarah K.
3 •
Jun 2023
booking
- Gute Austattung (Waschmaschine inkl. Trockner) - super Lage - sehr nettes Personal (per Mail erreichbar) - gemütliches Bett & schöne Einrichtung - super praktisch mit dem Code an der Tür (kein Schlüssel notwendig) - die Dusche war leider sehr dreckig (inkl. Schimmel) - keine täglichen neue Handtücher (haben dann selbst gewaschen) - Das Zimmer war leider bei Ankunft noch sehr dreckig, Vorallem der Boden. -Zimmer wurde nur einmal innerhalb einer Woche sauber gemacht. (außer der Boden & Dusche leider auch nicht) - im ganzen Gebäude ist es leider sehr hellhörig
An Island Apart
Oct 2023
Hello Sarah, Thank you for your valuable feedback. We appreciate your input and will work to address the issues you have brought to our attention. Our goal is to improve our services every day, and your feedback helps make that possible. We offer self catering properties, this means we do leave the basics for our guests so can facilitate the stay, we don't change towels everyday since our properties are equipped with washing and drying machine, as said, self catering :) Please know that you are always welcome at our properties. :)
Alessia G.
4 •
May 2023
booking
Struttura centralissima, nuova , pulita con lavatrice e asciugatrice.silenziosa.ampia. No comment
An Island Apart
Oct 2023
Hello Alessia thank you for your positive feedback. We're pleased to hear that you had a pleasant stay with us. You're always welcome at our properties, and we look forward to hosting you again soon.
Marie J.
5 •
May 2023
airbnb
Incroyable je recommande vivement ! Emplacement parfait et lieu magique !
An Island Apart
May 2023
Hi Marie. Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Brendan B.
4 •
May 2023
booking
No comment No comment
An Island Apart
Oct 2023
Hello Brendan we appreciate your positive feedback and are glad you had a good stay. You're welcome back anytime, and we hope to see you again soon.
Richard O.
4 •
Apr 2023
booking
Extremely well located, clean, minimalistic yet elegantly decorated apartments. We loved it. No comment
An Island Apart
Oct 2023
Hello Richard thank you for your nice comment. We are glad to know you enjoyed your stay with us. You will always be welcome at our properties.
Marketa H.
4 •
Apr 2023
smily
Good quality apartments in excellent location!
An Island Apart
Oct 2023
Hello Marketa thank you for your positive feedback. We're pleased to hear that you had a pleasant stay with us. You're always welcome at our properties, and we look forward to hosting you again soon.
Jozsef B.
5 •
Mar 2023
booking
Exceptional comfort and location. The host always helped us with our requests. The oven, the bed, even the detergent... Very well equipped flat. It was the apartman with the best comfort in my life after more than 15 countries and 30 bookings. Just stellar. Sorry, nothing...
An Island Apart
Mar 2023
Hello Jozsef, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Darius M.
5 •
Mar 2023
booking
Senamiesčio centras. Šalia vandenyna. Buitinė technika. Per daug gerai kad kažkas nepatiktų.
An Island Apart
Mar 2023
Hello Darius, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Klarissa K.
4 •
Feb 2023
booking
No comment Towels needs to be replaced, mine were like they were used up long time ago
An Island Apart
Mar 2023
Hello Klarissa,
Thank you so much for your detailed feedback, it’s really important for us to improve each day. We will take into account the issues you mentioned and fix it as soon as possible. You will always be welcome at our properties :)
Cathrin C.
5 •
Feb 2023
airbnb
Nydelig sted, sentral beliggenhet - rent, pent og karismatisk leilighet! Vi kommer gjerne igjen!
An Island Apart
Feb 2023
Hi Cathrin. Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon.
sandra v.
4 •
Jan 2023
booking
No comment No comment
An Island Apart
Jan 2023
Hi Sandra. Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon.
Aiste I.
4 •
Nov 2022
airbnb
good location , clean and spacious .
An Island Apart
Nov 2022
Aiste thank you for your comment. You will always be welcome at our properties :)
Edmond S.
4 •
Nov 2022
booking
No comment Les explications techniques relatives au fonctionnement de certains équipements sont parfois insuffisantes. Une proposition : pour chaque appareil (chauffage, climatisation, plaque de cuisson, etc.), donner sur une feuille une explication résumée du mode de fonctionnement.
An Island Apart
Sep 2024
Thank you for your review
Daniel S.
5 •
Oct 2022
airbnb
.
An Island Apart
Oct 2022
Daniel you will always be welcome at our properties :)
andrea t.
5 •
Oct 2022
booking
No comment No comment
Christian B.
4 •
Sep 2022
booking
No comment No comment
Paolo A.
3 •
Aug 2022
airbnb
nice plce.
An Island Apart
Aug 2022
Thank you for your feedback Paolo.
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