An exquisite apartment in a perfect location for those who want to explore the city without any plans or concerns.
An exquisite apartment in a perfect location for those who want to explore the city without any plans or concerns.
Lovers of movement and city life will love this friendly and refined penthouse, situated in the heart of the city of Funchal.
Its interior space has been used at its best, in order to offer the comfort paired with a modern and careful decoration, that will meet your expectations. The apartment has a bedroom with double bed, bathroom with shower and an small equipped kitchen. From the small balcony you have a privileged view of downtown architecture and the Cathedral Tower.
The property is fully prepared to make you feel at home!
THE NEIGHBORHOOD OVERVIEW
Guests have easy access to several restaurants (there is a small cafe just outside the building), shops, shopping centre and supermarket.
This flat is situated very close to the famous Farmers’ Market (Mercado dos Lavradores), the historic centre of Funchal (locally known as ‘Zona Velha’) and the Cathedral. From here you can explore by foot many of the main tourist attractions of our beautiful town. (e.g. The Cable Car, Funchal Marina, CR7 Museum, Madeira Wine Lodge, etc ...)
Barreirinha Beach is about twenty minutes' walk away, where you can relax and dip into the crystal clear waters of the island.
GETTING AROUND
Although a aerobus bus stop for airport arrivals and departures is within four minutes walk distance from the flat, we recommend the private transfer service as the best option to get there. Contact us in advance to schedule a private transfer car with our local partners. It is cheaper than taking a taxi by your own in the airport!
GUEST ACCESS
Guests have access to all areas of the flat.
INTERACTION WITH GUESTS
We are always at your disposal to help or to answer your questions. You can contact us via our mobile numbers or by email. We will do our best to meet your requests.
OTHER OBSERVATIONS
- According to Portuguese law, all guests are required to present a valid ID. (E.g. passport, identity card).
- Check-in must be scheduled in advance. In case the check-in is not scheduled within a maximum of 48 hours prior arrival, guests will be subject to the availability of our team.
- All bed linen and towels are provided. We can also provide a crib, a baby high chair and a baby bathtub if needed. First aid kit, fire extinguisher and fire blanket are available in all properties.
ATTENTION
Please be advised that a Tourist Fee will be charged to all persons staying overnight in the municipality of Funchal. Thus, all customers staying in tourist resorts and/or accommodation establishments, aged 13 or over, will be charged €2.00 per person/night, up to a maximum of 7 nights and a maximum of €14.00 per person/stay. When you arrive, you will receive a link to pay this municipal tax.
HOUSE RULES
We want you to feel right at home! Thank you for respecting the neighbours and for not smoking inside the properties.
Show moreProfessional listing managed by An Island ApartPermit Number 59578/AL
Cancelation policy
Free cancellation up to 14 day(s) before arrival. then 100% cancellation fee.
Free cancellation up to 14 day(s) before arrival, then 100% cancellation fee.
Free cancellation up to 14 days before check-in. If the reservation is made less than 14 days before check-in, the cancellation is free up to 48 hours after the reservation, up to a maximum of 5 days before check-in.
After that, guests may cancel up to 5 days prior to check-in and receive a refund of the price per night and the cleaning fee, but not of the service fee.
Die Wohnung hat eine super Ausgangslage für Sehenswürdigkeiten in Funchal. Sie ist sehr zentral gelegen, Restaurants, Fußgängerzone, Geschäfte, Promenade, alles sehr nah. Man ist praktisch mitten drin
5
Robert H. · Mar 2025
Many thanks enjoyable stay,central quick route'st to Town. Accommodation v/good met at Tourist Office by a member of staff,who was absolutely brilliant.
Reviews
4.0
• 102 Reviews
Check-in
4.8
Accuracy
4.3
Location
4.8
Cleanliness
4.4
Communication
4.3
Value
4.3
Staff
4.3
Comfort
4.3
Facilities
4.4
Eco friendliness
3
Property condition
4
3.9 ·
77
4.6 ·
16
4 ·
9
Sophie E.
5 •
Apr 2025
airbnb
Die Wohnung hat eine super Ausgangslage für Sehenswürdigkeiten in Funchal. Sie ist sehr zentral gelegen, Restaurants, Fußgängerzone, Geschäfte, Promenade, alles sehr nah. Man ist praktisch mitten drin. Parken ist dementsprechend schwierig, mit ein bisschen Suchen haben wir ein Parkhaus (Santa Luzia) in der Nähe gefunden, wo man nur 5 Euro pro 24h zahlen muss. Bei vielen näher gelegenen zahlt man bereits 15€. Zum Ausladen kann man das Auto kurz an der Straße stehen lassen. Die Wohnung war sauber und ordentlich und hatte eine gute Ausstattung an Küchengeräten(Kaffeemaschine, Toaster, Wasserkocher, Salz, Öl,…). Wir hatten die Wohnung etwas größer erwartet, aber der Platz hat ausgereicht. Wir haben etwas Zeit gebraucht, um den Eingang zu finden, trotz sehr guter Anleitung des Gastgebers. Der selbstständige Check-In war reibungslos. Trotz zentraler Lage war es sehr ruhig in der Nacht. Wer eine zentrale Wohnung sucht und nicht viel Platz braucht, kann ich die Wohnung nur empfehlen!
An Island Apart
Apr 2025
Vielen Dank für Ihre detaillierte Bewertung! Wir freuen uns sehr, dass Sie die zentrale Lage und die Ausstattung unserer Wohnung genossen haben. Es tut uns leid, dass Sie Schwierigkeiten hatten, den Eingang zu finden, trotz unserer Anleitung. Wir werden daran arbeiten, die Anweisungen noch klarer zu gestalten. Nochmals vielen Dank für Ihre Rückmeldung und wir hoffen, Sie bei Ihrem nächsten Besuch in Funchal wieder begrüßen zu dürfen.
Robert H.
5 •
Mar 2025
airbnb
Many thanks enjoyable stay,central quick route'st to Town. Accommodation v/good met at Tourist Office by a member of staff,who was absolutely brilliant.
An Island Apart
Mar 2025
Dear Guest,
Thank you for your wonderful review! We're thrilled you had an enjoyable stay at our property and found our location convenient for your needs. We're always striving to provide excellent service, so your feedback is invaluable. We did take note of your ratings on communication and value for money and want to thank you for this feedback as we are always seeking ways to improve the experience for our guests. Looking forward to hosting you again.
Kind Regards, An Island Apart
Krzysztof K.
4 •
Feb 2025
airbnb
Very well placed room to sleep in Funchal. Beware that they use photos of the view from suite which is on last floor. We were on the 2nd floor and we cannot see city and beautiful landscape - only wall of the another building and part of the street.
An Island Apart
Feb 2025
Thank you for your review. We are glad to hear that you found our location and cleanliness to be satisfactory. It's great to hear that the check-in process was seamless for you as well. We apoligies for any inconvinience that you had on your stay. We hope that the rest of your stay was enjoyable and that we can welcome you back in the future.
Stéphanie M.
5 •
Feb 2025
airbnb
Nous avons adore la localisation , super bien aménager j aurais juste aimé avoir un peu plus d’aliments de base ( huile épices) pour cuisiner et un petit four ou air fryer afin d’avoir plus de choix de repas à cuisiner
An Island Apart
Feb 2025
Merci beaucoup pour votre commentaire positif. Nous sommes ravis que vous ayez apprécié votre séjour chez nous à An Island Apart. Nous prenons note de vos suggestions concernant l'ajout d'huile, d'épices et d'un petit four ou d'une friteuse à air chaud. Ces commentaires nous aident à améliorer nos services pour les prochains séjours. Nous espérons vous revoir bientôt.
Valentina B.
4 •
Feb 2025
booking
Pulita accogliente ottima posizione No comment
An Island Apart
Feb 2025
Grazie per la tua recensione! Siamo felici di sapere che hai trovato la nostra proprietà pulita, accogliente e in un'ottima posizione. Ci dispiace però sentire che c'è stato un problema con il nostro staff. Apprezziamo molto il tuo feedback e lo utilizzeremo per migliorare ulteriormente il nostro servizio. Grazie ancora, e speriamo di poterti accogliere nuovamente in futuro.
Ganesh R.
4 •
Feb 2025
airbnb
Un logement très bien situé avec un service de qualité, ils sont toujours présent à n'importe quel heure. Obrigado !
An Island Apart
Feb 2025
Merci pour votre commentaire. Nous sommes ravis de savoir que vous avez apprécié la localisation et la qualité de notre service. Nous nous excusons pour le désagrément causé par le canapé et le cafard. Nous prenons votre feedback au sérieux et nous travaillerons pour améliorer la propreté de notre logement pour nos futurs séjours. Encore une fois, merci pour votre retour et nous espérons avoir le plaisir de vous accueillir à nouveau.
Delia S.
4 •
Jan 2025
booking
No comment No comment
An Island Apart
Jan 2025
Thank you for choosing to stay with us and taking the time to share your experience. It's heartening to see your perfect rating for cleanliness, comfort, facilities, location, staff, and value for money. We are committed to offering the best possible experience to our guests and we are glad to see our efforts reflected in your review. We look forward to welcoming you back in the future.
Gabriel B.
5 •
Jan 2025
airbnb
All good
An Island Apart
Jan 2025
Thank you for your exceptional review. We are thrilled to hear that everything was good during your stay at An Island Apart. Your positive feedback encourages us to continue striving for excellence in all areas. We look forward to welcoming you back for another pleasant stay. Thanks again!
Sandor R.
5 •
Dec 2024
booking
The accomodation was perfect for us, it's silent, we couldn't hear noise nor from the neighbour, and nor from the street. And the location ...! It is in the old city, close to the Sé, the Avenida do Mar, the bus station, and trleferico. Everithing was perfect.
An Island Apart
Jan 2025
Thank you for your kind and glowing review. We are thrilled to hear that our accommodation was perfect for you and that you appreciated the peacefulness and location in the old city. It's great to know that you found everything to your liking and we look forward to welcoming you back to An Island Apart.
shelley p.
3 •
Nov 2024
booking
Excellent location. Ideally positioned near the seafront, cable car, bars, restaurants and shopping.
Supermarkets just around the corner. Cuban bar/restaurant at the bottom of the apartment. Pharmacy 2 minutes walk away. So much choice in the area and only about ten minutes away from the fruit/fish market. I cannot rate the location highly enough. Not on a steep road. Near to bus routes and taxis can be found just down the road.
One of the best showers I've ever used in an apartment. Very powerful, had great adjustable temperatures and I always felt very cleansed. Towels, hand soap and shower gel/shampoo available.
Well equipped with good facilities: induction hob, microwave/grill, toaster, coffee percolator etc. Table/chairs for dining. Walking up liquid and sponge, tea towels, cleaning cloths and refuse bags. This was very appreciated. TV available. Plug sockets in the room good storage for clothing. Lift to apartment. Code & key access. WiFi which has great connection. Instruction manuals for electricals. Information for guests readily available.
Customer service staff were always available by message with quick responses and recommendations. Laundry available downstairs as was a refuse area which included recycling.
Small and compact but with plenty of amenities and in a superb location overall. I would stay here again 100%. Small ants in the floor which could get in via the sliding door. Not terrible (I've had worse in Malta!) but reported to the accommodation and acknowledged.
Awkward position of bed (for me personally) as I was on the left of the bed which is positioned against the wall so it was a little challenging to get in and out - this is mainly due to the size of the apartment and available space so is not a deal breaker, just useful for people to know. This also meant that I had no side table. My husband did on the right.
We were not aware of an issue with the outer electric blinds (they seemed to work fine for us) nor were we pre informed of a potential visit. This could be a difference in approach by the country but we had an unexpected visit by 4 men who needed access. We had been in the middle of an afternoon nap after a 17km walk so it was a bit awkward because my husband was in bed sleeping (everything is in the one room). Notice would have been appreciated.
There were building works happening directly outside the property but we were out most of the time so it wasn't terrible for us. Sleep could be disrupted some mornings by the sound of metal saws and banging. It is out of summer season however so building is not unexpected for most destinations. Our views were of a street with bars but mainly we could see a building site out of the balcony window. Worth knowing if this would be a deal breaker for you. We didn't mind so much but someone else might.
TV is fine. Large and ideally positioned but is not a smart TV so we were not able to connect to it for Netflix or YouTube. Again, not a deal breaker but useful to know. TV wasn't why we were away so this wasn't a problem for us.
More pillows would have been nice 👍 we only had one each but we managed.
An Island Apart
Dec 2024
Thank you for taking the time to leave a review and for your detailed feedback. It's wonderful to hear that you found the location ideal and appreciated the amenities in the apartment. We're thrilled you would consider staying with us again!
Your comments about the small ants and the position of the bed have been noted. We apologize for any inconvenience these issues may have caused. We're also sorry for the unexpected visit from maintenance, we'll ensure better communication in the future regarding any potential visits.
We understand that the building works outside the property may have disrupted your stay and we're sorry for that. We're also taking into account your comments regarding the TV and the number of pillows.
We're constantly striving to provide the best experience for our guests, so your feedback is greatly appreciated. We hope to have the opportunity to welcome you back in the future.
Wiktoria K.
3 •
Nov 2024
booking
No comment No comment
An Island Apart
Nov 2024
Thank you for taking the time to leave a review. We are delighted to hear that you found our facilities, location, staff, and value for money to be excellent. We are, however, sorry to hear that our cleanliness did not meet your expectations. We value your feedback and will use it to make improvements to ensure a better experience for future guests.
DANY D.
3 •
Oct 2024
booking
Un peu (totalement) impersonnel. C'est juste dommage Une réception HUMAINE
An Island Apart
Nov 2024
Merci pour votre retour, nous sommes ravis que vous ayez apprécié l'appartement et votre séjour à Madeira. Nous comprenons votre sentiment d'impersonnalité et nous apprécions vos commentaires. Ils sont essentiels pour nous aider à améliorer nos services pour les futurs séjours. Nous travaillons constamment à améliorer l'accueil de nos hôtes pour leur offrir une expérience plus personnalisée. Nous espérons avoir l'occasion de vous accueillir de nouveau pour un autre séjour à Madeira.
Regine W.
4 •
Oct 2024
booking
Die Lage des Appartements ist super, zentral und nachts dennoch ruhig. Bett bequem, Dusche gut, auf sehr kleinem Platz ist an alles gedacht. Die Kommunikation und Checkin per Schlüsselbox gut. Auf Beanstandungen wurde schnell reagiert und repariert. Von den Fotos her hatten wir eine Terrasse erwartet und etwas mehr Platz, - es war aber dennoch ausreichend. Leider war direkt vor unserem Fenster eine Baustelle, wo ab morgens gearbeitet wurde.
An Island Apart
Oct 2024
Vielen Dank für Ihr Feedback. Es freut uns zu hören, dass Sie die zentrale Lage des Apartments sowie die Ausstattung und den Komfort geschätzt haben. Es tut uns leid, dass Sie eine Baustelle vor Ihrem Fenster hatten und dass das Apartment kleiner war als erwartet. Wir nehmen Ihre Rückmeldung sehr ernst und werden diese nutzen, um unsere Dienstleistungen für zukünftige Aufenthalte zu verbessern. Wir hoffen, Sie bald wieder begrüßen zu dürfen. Freundliche Grüße An Island Apart Team
Jana M.
3 •
Oct 2024
booking
No comment No comment
An Island Apart
Oct 2024
Thank you for taking the time to share your ratings. We are glad to see that you found our location and value for money to be excellent. It seems like we have some areas to improve upon and we sincerely appreciate your feedback. We will strive to enhance our cleanliness, comfort, facilities, and staff service for future stays. Thank you again for your valuable feedback. Best Regards An Island Apart Team
Juan M.
4 •
Sep 2024
booking
No comment No comment
An Island Apart
Oct 2024
Thank you for your feedback. We're delighted to see that you've rated us highly in all criteria. We appreciate your time in sharing your experience and we hope to have the opportunity to welcome you back in the future. Best regards An Island Apart Team
Margarida S.
2 •
Sep 2024
booking
The location is great! I couldn't do either the pre check in or the pre check out forms properly due to the options available. I was contacted to be let know someone was going to my room in two hours - after I told them I wouldnt want anyone to go to the room whilst I wasn't there - when I mentioned this again they did not go to be fair but it was not great, at least ask if the person minds. The room is a bit small. I ended up not cooking there - just breakfast - and I don't think I would have enough space.
An Island Apart
Oct 2024
Thank you for sharing your thoughts and experiences with us. We're delighted to hear you enjoyed our prime location!
We sincerely apologize for any inconvenience during your stay. Your feedback regarding the pre check-in and check-out forms, as well as the room size, has been noted. We're grateful for your insights, as they help us refine the guest experience.
We understand your concerns about privacy and will ensure better communication to respect our guests' preferences moving forward.
We regret that the cooking facilities didn't meet your expectations, and we’ll use your feedback to improve this area of our service.
Once again, thank you for your valuable feedback. We hope to welcome you back for an even better experience in the future! Best regards An Island Apart Team
Coralie P.
4 •
Sep 2024
booking
No comment No comment
An Island Apart
Oct 2024
Thank you for your feedback. We appreciate you taking the time to rate us. We're sorry to hear that your stay didn't meet your expectations. We will take your ratings into consideration as we work to improve our property. We hope to have the opportunity to welcome you back in the future and provide a better experience. Best regards An Island Apart Team
Romanka L.
5 •
Sep 2024
booking
No comment No comment
An Island Apart
Oct 2024
Thank you for your perfect rating! We're thrilled to know that you appreciated the cleanliness, comfort, facilities, location and value for money at our property. We noted your feedback about the staff and we assure you that we will use it constructively to enhance our guest experience. We look forward to hosting you again at An Island Apart. Best Regards An Island Apart Team
Adriana R.
5 •
Sep 2024
booking
I enjoyed the most that it was very well equipped. More than this, the property was clean and the beds were very comfortable. Its position is also an advantage as the property is based right in the center of Fuchal and very close to the sea. No comment
An Island Apart
Oct 2024
Thank you for your glowing review. We're thrilled to hear you found our property well-equipped, clean, and comfortable, and that you enjoyed its central location. We aim to provide an exceptional experience to our guests and we're delighted we've achieved this during your stay. Your feedback is greatly appreciated and will help us continue to maintain our high standard of service. We hope to welcome you back to An Island Apart in the near future! Best Regards An Island Apart Team
Alessia R.
4 •
Aug 2024
booking
Cucina super attrezzata, centro città, nuovissimo Parcheggio in zona solo a pagamento
An Island Apart
Sep 2024
Thank you for taking the time to share your experience. We're thrilled to hear that you found the kitchen well-equipped and the property's location in the city center to your liking. We understand your concern regarding the paid parking in the area and appreciate your feedback. We're always looking for ways to improve and your comments will be considered for future improvements. We hope to welcome you back for another stay soon.
Rafael D.
5 •
Aug 2024
airbnb
Really worth it. The place was clean and very well located.
An Island Apart
Sep 2024
Thank you for your kind words and the perfect rating. We're thrilled to know that you found our place clean and well-located. We also noted your feedback on communication and assure you we will make improvements. We hope to welcome you back to An Island Apart in the future.
Gabor B.
5 •
Jul 2024
booking
No comment No comment
An Island Apart
Jul 2024
Thank you for your feedback and for giving us a perfect rating. We strive to provide the utmost comfort and the best facilities to all our guests. We are thrilled to know that you enjoyed our pristine location and our dedicated staff. We value your input and we'll strive to provide even better value for your money in future. We look forward to having you again as a guest in our short-term rental.
Gordillo A.
4 •
Jul 2024
booking
La ubicación inmejorable. Parking cercano aunque de pago (económico). Limpieza general tanto de las habitaciones como de las zonas comunes. Todo lo necesario para pasar unas agradables vacaciones. Lavadora/secadora comunitaria (genial con las sudadas de las rutas de senderismo). Vistas al exterior, todos los electrodomésticos y accesorios prácticamente nuevos y de marcas conocidas. No echamos nada en falta, la verdad. En general me gustó todo, aunque mejoraría las camas y almohadas.
An Island Apart
Sep 2024
Estimado huésped,
Nos alegra mucho que haya disfrutado de su estancia y que hayamos podido cumplir con todas sus necesidades durante sus vacaciones.
Lamentamos que las camas y almohadas no hayan sido de su total agrado. Apreciamos mucho su retroalimentación y nos esforzaremos para mejorar en estos aspectos.
Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y seguir ofreciéndole una experiencia de alojamiento agradable.
Gracias por su valiosa reseña.
Yuliia H.
3 •
Jun 2024
booking
No comment No comment
An Island Apart
Jul 2024
Dear,
Thank you so much for your detailed feedback, it’s really important for us to improve each day. We will take into account the issues you mentioned and fix it as soon as possible. You will always be welcome at our properties.
Regards, An Island Apart
Boniecka I.
5 •
Jun 2024
booking
Świetna lokalizacja, wszędzie blisko. Wyposażenie kuchni w apartamencie bardzo dobre Mogłoby być trochę czysciej, szczególnie w łazience
An Island Apart
Jun 2024
Dziękujemy za Twoją opinię. Cieszymy się, że podobała Ci się nasza lokalizacja i wyposażenie kuchni w "An Island Apart". Przykładamy dużą wagę do czystości naszych apartamentów i Twoje uwagi pomogą nam poprawić ten aspekt. Dziękujemy za zwrócenie na to uwagi. W przyszłości postaramy się lepiej dbać o czystość łazienki. Mamy nadzieję, że zdecydujesz się na ponowny pobyt u nas.
Kateryna S.
5 •
Jun 2024
booking
Comfortable apartments Tiny apartment
An Island Apart
Jun 2024
Thank you for your review! We're thrilled to hear that you found our apartments comfortable. Please accept our apologies for the size of the apartment. We're continuously striving to improve our services and your feedback is invaluable in this regard. Please consider staying with us again in the future. We would love to have the opportunity to provide you with an even better experience.
Ana S.
5 •
Jun 2024
booking
No comment No comment
An Island Apart
Jun 2024
Thank you for your perfect score review. We're thrilled to hear that you enjoyed your stay at An Island Apart. We are delighted that you had an experience that met your expectations. We look forward to welcoming you back in the future.
Luisa D.
4 •
Jun 2024
booking
Kleines kompaktes Apartment mit der nötigen Ausstattung. Gute Lage. Es hätte vor allem im Bad (Dusche!) etwas sauberer sein können.
An Island Apart
Jun 2024
Thank you for your feedback. It's great to hear that you appreciated the compactness of the apartment and its location. We're sorry to hear that the cleanliness, particularly in the bathroom, did not meet your expectations. We take this feedback seriously and will work hard to improve our cleaning process. We sincerely apologize for any inconvenience this may have caused and appreciate your input as it helps us to improve our service for future guests.
Mendes A.
5 •
May 2024
booking
No comment No comment
An Island Apart
May 2024
Thank you for your fantastic review! We're thrilled to hear that you have had an outstanding experience. It's always great to know that our guests enjoy their stays. We hope to welcome you back at An Island Apart in the future.
Alexandru C.
5 •
Apr 2024
booking
Location No sea wiew 🥺
An Island Apart
May 2024
Thank you for your review. We're thrilled to hear that you enjoyed the location of our property. We apologize for the lack of sea view and we appreciate your feedback. We will take it into account for future improvements. We hope you'll choose to stay with An Island Apart again.
Lurci G.
4 •
Apr 2024
booking
No comment No comment
An Island Apart
May 2024
Thank you for your review. We are thrilled to hear that you found our cleanliness, comfort, facilities, and location to be top-notch. We sincerely apologize if our staff service and value for money didn't meet your expectations. Your feedback is of great importance to us and we will use it to make our services better. We hope to welcome you back in the future for a more satisfying experience.
Cian G.
3 •
Apr 2024
booking
No comment No comment
An Island Apart
Apr 2024
Thank you for taking the time to leave a review. We appreciate your feedback and will continue working on improving our services. We hope to welcome you back in the future.
Paulina K.
5 •
Apr 2024
booking
No comment No comment
An Island Apart
Apr 2024
Thank you so much for your perfect overall rating! We're delighted to know that you found our comfort, facilities, location, and value for money to be exceptional. We're constantly striving to provide a great experience for our guests, thus your feedback is highly appreciated. We look forward to welcoming you back at your soonest convenience.
Tavares M.
5 •
Feb 2024
booking
Ambiente, limpeza, Pouca toalha
An Island Apart
Mar 2024
Monica your feedback is incredibly valuable to us. You're always welcome back, and we're excited to provide another fantastic experience during your next stay.
Tavares M.
5 •
Feb 2024
smily
Apartamento muito bom, organizado, limpo, adorei…recomendo e pretendo voltar…obrigado
An Island Apart
Feb 2024
Monica your feedback is incredibly valuable to us. You're always welcome back, and we're excited to provide another fantastic experience during your next stay.
Volha F.
3 •
Feb 2024
booking
Perfect location to explore Funchal. The flat was quiet and warm. Communication with the letting agency was annoying. During both the online check in and check out they kept trying to upsell something. I don’t want to have to go through a ton of adverts just to check out.
I also didn’t like the fact that the check in is at 4 PM and check out is at 10 AM. Yet when I arrived at the property at 3:50 PM I was told by three cleaners who were standing inside the flat, two of them checking their phones, to come back in 20-30 minutes. Which technically would be past the check out time.
An Island Apart
Feb 2024
Thank you for your review. We're thrilled to hear that you found our location perfect for exploring Funchal and that you enjoyed the quiet and warmth of the flat.
We sincerely apologise for the inconvenience you experienced during the check-in and check-out process, and for the interaction you had with our team. We appreciate this feedback and will take it into consideration to improve our service. We strive to provide the best experience possible for our guests and your feedback is invaluable in helping us achieve this goal. We hope to have the opportunity to welcome you back in the future and deliver a smoother experience.
Bernadett E.
5 •
Feb 2024
booking
No comment No comment
An Island Apart
Feb 2024
Bernadett appreciate you sharing your positive experience! It's heartwarming to know your stay was pleasant. Our properties are here for your return whenever you wish.
Ragnar O.
3 •
Jan 2024
booking
Sentral beliggenhet. Lite plass i leiligheten, trangt ikke større enn et middels hotellrom. Beskjedent i forhold til pris og hva vi har opplevd tidligere i Funchal.
An Island Apart
Jan 2024
Thank you for sharing your experiences. We are delighted to hear that you found the location central. We appreciate your feedback regarding the space in the apartment and we understand it may not have met your expectations. We are continually striving to improve our service and your feedback is invaluable in helping us to achieve this. We hope you will give us another opportunity to better serve you in the future.
Bianca T.
5 •
Dec 2023
booking
Locatia excelenta , sistemul de check in si de check out Camera cam mica
An Island Apart
Dec 2023
Hello Bianca we appreciate your kind words. It's wonderful to hear that you had a pleasant stay with us. Please remember that our properties are always open to you.
Sergio B.
5 •
Dec 2023
booking
No comment No comment
An Island Apart
Dec 2023
Hello Sergio we value your positive feedback and are delighted to hear that your stay was enjoyable. You're welcome to return whenever you like, and we look forward to your next visit.
Beres Z.
5 •
Nov 2023
booking
No comment No comment
An Island Apart
Dec 2023
Hello Beres we value your positive feedback and are delighted to hear that your stay was enjoyable. You're welcome to return whenever you like, and we look forward to your next visit.
Nelli K.
4 •
Nov 2023
booking
No comment No comment
An Island Apart
Nov 2023
Hello Nelli we sincerely value your detailed feedback; it's of great importance to us. We're pleased to hear that you had a satisfying stay, and you're invited to return to our properties anytime
Marcos J.
4 •
Nov 2023
booking
La localización Nada
An Island Apart
Nov 2023
Hello Marcos we're grateful for your positive feedback, and we're delighted that your stay was enjoyable. Our properties are open to you at any time, and we can't wait to have you as our guest once more.
CLOVIS S.
2 •
Oct 2023
booking
La situation. Plein centre de funchal
Propre Pas de debit d'eau pour la douche
Robinet d'eau branlant.
Odeurs d humidité. La Vmc ne doit pas bien tourner
Stores ne fonctionnant pas. (Rideau non occultant)
On recoit une dizaine de mail avant et apres par la compagnie tierce avec pubs... alors qu'un seul mail devrait suffir.
1eres photos qui donnent envie avec la terrasse mais il faut bien savoir que ce logement n'a pas de vue ni terrasse. Bien regarder avant.
An Island Apart
Nov 2023
Hello Clovis
We apologize for any inconvenience you experienced during your stay. We understand your frustration with the water pressure issue and the faucet, and we are actively working on resolving these concerns to ensure a more comfortable experience for our guests in the future.
Regarding the emails, we apologize for any confusion. Our intention is to ensure that our guests are well-informed about the check-in and check-out processes. We do not send emails with advertisements, and we apologize if there was any misunderstanding.
In regards to your comments about the photos and the balcony, we would like to clarify that FAA rentals 31 the Janeiro is a building with various flats and amenities and within Booking.com website you are able to choose between different flats on the building each with different photos. Each unit is unique, and we aim to provide accurate representations on Booking.com and other platforms. We apologize for any misunderstanding and appreciate your understanding in this matter.
We hope to have the opportunity to provide you with a more enjoyable stay in the future.
Damiana B.
4 •
Oct 2023
booking
No comment No comment
An Island Apart
Oct 2023
Hello Damiana we value your positive feedback and are delighted to hear that your stay was enjoyable. You're welcome to return whenever you like, and we look forward to your next visit.
Thomas H.
2 •
Oct 2023
booking
No comment No comment
An Island Apart
Oct 2023
Hello Thomas,
Thank you so much for your detailed feedback, it’s really important for us to improve each day. We will take into account the issues you mentioned and fix it as soon as possible. You will always be welcome at our properties :)
Jose L.
1 •
Sep 2023
booking
No comment No comment
An Island Apart
Oct 2023
Hello Jose,
Thank you so much for your feedback, it’s really important for us to improve each day. You will always be welcome at our properties :)
Jose L.
1 •
Sep 2023
smily
Very low value for money
An Island Apart
Oct 2023
Dear Jose,
Thank you for sharing your feedback with us. We value your input and are sorry to hear that you did not find the experience to be of good value for the price. We constantly strive to ensure that our guests have a positive and fulfilling experience, and we will take your comment into careful consideration as we continue to improve our services.
If there are any specific areas you feel we could address to enhance the value for our guests, please feel free to share them with us. Your satisfaction is important to us, and we would like to make things right.
We hope to have the opportunity to welcome you back in the future and provide you with an improved and more satisfying experience.
Thierry H.
4 •
Sep 2023
booking
Emplacement central mais quand même calme, bon niveau d'équipements, propre. Rien
An Island Apart
Oct 2023
Hello Thierry many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon.
Lilly H.
3 •
Aug 2023
airbnb
An Island are quite fast to respond if there is a problem and they’re sympathetic with refunds if you aren’t totally 100% happy, so it turned out to be a good stay in the end. Be warned though - air conditioning in this apartment is very strong so please do not set it to lower than 23 degrees as you will end up with sore throats and colds! Other than that, great location, walkable distance to all shops, cool water front locations and everything!
An Island Apart
Sep 2023
Hello Lilly, Thank you so much for your feedback, it’s really important for us to improve each day. You will always be welcome at our properties :)
jaime m.
1 •
Aug 2023
smily
Sitio poco recomendable para alojarse en funchal.
An Island Apart
Nov 2023
Dear Jaime,Thank you for taking the time to leave us feedback about your stay. We sincerely apologize that your experience at our short-term rental did not meet your expectations. At An Island Apart, we strive to provide a comfortable and enjoyable stay for all our guests.
We understand that a good night's sleep is essential and we regret to hear about the issue you experienced with the mattress. Your comfort is our priority and we assure you that we will immediately address this concern and replace any faulty mattresses. Once again, we thank you for your feedback. It helps us to better our services and ensure that future guests have a more pleasant experience.
Marie J.
4 •
Aug 2023
booking
No comment No comment
An Island Apart
Aug 2023
Hello Marie, Thank you so much for your feedback. It’s really important for us to improve each day. You will be always welcome at our properties and we are looking forward to see you soon.🙂
Akos J.
4 •
Aug 2023
booking
No comment No comment
An Island Apart
Aug 2023
Hello Akos, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Marie J.
4 •
Aug 2023
booking
It's in the centre and very accessible to all facilities, it's clean and very cosy. Secured. The bed and the sofa were not very comfortable, mainly if you are planning to do a lot of hiking...
An Island Apart
Aug 2023
Hello Marie, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Ana M.
5 •
Jul 2023
booking
No comment No comment
An Island Apart
Aug 2023
Hello Ana, Many thanks for your feedback. It’s really important for us to improve each day. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Miriam A.
4 •
Jul 2023
booking
Nao tinha café da manhã
Localização geral ótima mas a rua de entrada não gostei Da entrada do edifício , uma entrada meio escondida e o tamanho imaginei maior
An Island Apart
Jul 2023
Hello Miriam, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Fabiana G.
4 •
Jul 2023
booking
No comment No comment
An Island Apart
Jul 2023
Hello Fabiana, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Fabiana G.
4 •
Jul 2023
smily
great accommodation!
An Island Apart
Jul 2023
Hello Fabiana, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon 🙂
Dorota K.
5 •
Jun 2023
airbnb
Byliśmy bardzo zadowoleni wystąpił niewielki problem który w ciągi 2 godzin został rozwiązany
An Island Apart
Jun 2023
Hello Dorota, Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon :)
Sonia S.
3 •
Apr 2023
booking
No comment No comment
An Island Apart
Oct 2023
Hello Sonia, Thank you so much for your feedback, it’s really important for us to improve each day. You will always be welcome at our properties :)
Corinna W.
1 •
Mar 2023
booking
Lage sehr gut und zentral. Beschreibung war nicht korrekt. Grössenangabe m.E. falsch. Diverse Dinge defekt (Wasserhahn kam einem entgegen usw.). M.E. Schlechtes Preis-Leistungsverhältnis. Schade…
An Island Apart
Mar 2023
Hello Corinna,
We would like to clarify this. On booking.com we advertise photos of the building in general, including photos of the balcony of the penthouse flat. However when you proceed with the booking, it only shows the specific photos of each flat and in this specific case, it does not indicate that the 4B is a penthouse, but only shows a photo with a small balcony. Hope you enjoyed to stay with us, you will always welcome in our properties :)
Agata G.
3 •
Mar 2023
booking
No comment Pokój z pięknym tarasem ze zdjęcia na bookingu okazał się być zwykłym pokojem z balkonem wielkości 30cmx100cm z widokiem na stare budynki. Kabina prysznicowa była zagrzybiała i brudna... Brakowało bardzo miejsca parkingowego, najbliższe miejsce do zostawienia auta było jakiś 1km od mieszkania i oczywiście ten parking był płatny (15eur za samą noc). Cała reszta była po prostu ok.
An Island Apart
Mar 2023
Hello Agata,
Thank you so much for your detailed feedback, it’s really important for us to improve each day. We would like to clarify this. On booking.com we advertise photos of the building in general, including photos of the balcony of the penthouse flat. However when you proceed with the booking, it only shows the specific photos of each flat and in this specific case, it does not indicate that the 4B is a penthouse, but only shows a photo with a small balcony. We hope you could understand this misunderstanding. You will always be welcome at our properties and we are looking forward to see you soon.
Hunor L.
4 •
Mar 2023
booking
All just fine! Ventillation of the apartment is not the best, Bathroom is a little smelly.
An Island Apart
Mar 2023
Hello Hunor,
Thank you so much for your detailed feedback, it’s really important for us to improve each day.
You will always be welcome at our properties :)
Laura F.
5 •
Feb 2023
airbnb
Ho alloggiato nell' appartamento con mio marito per 20 giorni e ci siamo sentiti come a casa, anche se abbiamo difficoltà con la lingua inglese, ma comunicare con loro è stato molto semplice. Sempre pronti a rispondere ad ogni nostra richiesta
An Island Apart
Feb 2023
Hi Laura. Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon.
Andrew C.
4 •
Jan 2023
booking
No comment No comment
An Island Apart
Jan 2023
Hi Andrew. Many thanks for your positive feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon.
Yaël M.
3 •
Jan 2023
airbnb
Overall the stay was fine but we wouldn’t book here again. We really liked the location since it was in the centre of town. There is a very nice bar downstairs and they close around 22:30/23:00 so you won’t have any noise after that and if you close the balcony doors you have almost no noise at all anyways. We were also very happy with the taxi service that we booked from the airport to the appartement. BUT, the apartment was not really clean. There were hairs on the bathroom wall, molt around the sink and the shower was full of molt. The bedsheets had stains (we think of greasy food, but it doesn’t look clean..), there were food stains left in the kitchen and the kitchen tools were not cleaned properly. Stains on the walls and cabinets, which are so easy to clean.. The most disgusting thing that we found were clipped nails on the balcony, really gross. We let the owner know on our 3rd morning and they told us they would refund the cleaning fee, which is kind.
An Island Apart
Jan 2023
Hi Yael. Many thanks for your feedback. We will take in to consideration your suggestions and pass the feedback to our cleaning team to improve the service. You will always be welcome at our properties and we are looking forward to see you soon . Kind Regards. Inácia Nascimento
Gunter S.
3 •
Jan 2023
booking
No comment No comment
An Island Apart
Jan 2023
Hi Gunter. Many thanks for your feedback. We are glad that it was a pleasant stay. You will always be welcome at our properties and we are looking forward to see you soon.
Nadia S.
3 •
Dec 2022
booking
Everything we expected No comment
An Island Apart
Oct 2023
Hello Nadia, Thank you so much for your feedback, it’s really important for us to improve each day. You will always be welcome at our properties :)
Michiel d.
5 •
Oct 2022
smily
Right inbetween old town and new. Perfect location en accomodation.
An Island Apart
Sep 2024
Thank you for your review
Jorge F.
4 •
Oct 2022
booking
No comment No comment
Claudio Q.
4 •
Oct 2022
booking
No disponible Las toallas tenían mal olor, las almohadas muy chicas pueden agregar 2 mas,
Olivia C.
5 •
Sep 2022
booking
No comment No comment
Florent B.
5 •
Sep 2022
booking
No comment No comment
Nuno S.
5 •
Aug 2022
airbnb
Excelente apartamento
An Island Apart
Aug 2022
Nuno obrigada pelo seu feedback. Será sempre bem-vindo às nossas propriedades :)
Yvette v.
4 •
Aug 2022
booking
Great location, in a very nice street with very good restaurants, close to the sea, in the old centre of Funchal. No comment
Hermann S.
4 •
Jul 2022
booking
Lage ist unschlagbar zentral und doch ruhig. Einkaufsmöglichkeiten, Nahverkehr, Hafen, Museen ... alles mit wenigen Schritten erreichbar. Zugang durch Zahlencode einfach und sicher. Frühzeitige Info über An- und Abreise durch Anbieter sehr gut. Sauberkeit im Sanitärbereich hat Luft nach oben.
Daniela B.
4 •
Jun 2022
booking
No comment No comment
Nelson G.
2 •
Jun 2022
booking
A localização A limpeza estava péssima, tudo cheio de pó e o chão sujo. Roupa da cama estava suja, a proteção do colchão estava com uma mancha amarela
Mariusz H.
5 •
Jun 2022
booking
No comment No comment
Jodie S.
4 •
May 2022
booking
we loved how close it was to everything we wanted! the air con was an incredible PLUS!! loved walking in to a cold room after sweating all day. Just PERFECT we felt that another pillow was needed. especially as the one we had was very flat. but that’s legit it
Laurens T.
3 •
May 2022
booking
Good location in old center, clean, comfy beds No staff present to ask questions or help with advices. Found the price high for value.
CHRISTIANE J.
3 •
May 2022
booking
L'' emplacement en plein centre (et calme malgré tout), le confort et la propreté Un bémol : l'air conditionné qui ne marchait pas de façon régulière et le prix, un peu élevé No comment
Christian G.
5 •
Feb 2022
airbnb
Nicht das typische Airbnb - eher ein solides 3* Hotelzimmer, nur eben ohne Rezeption. Zentral gelegen, aber trotzdem noch akzeptabel ruhig. Das Zimmer ist recht klein und deshalb eher für Alleinreisende geeignet. Sonst ist eigentlich alles vorhanden. Etwas ärgerlich, dass weder der Backofen noch der Geschirrspüler aus der Beschreibung vorhanden waren. Man sollte sich im Klaren sein, das es keine kostenlosen Parkplätze in der Nähe gibt und selbst die Unterbringung eines Leihfahrrads problematisch ist. Ich durfte meines in der Lobby abstellen, aber mehr als eines passt da auch nicht rein.
Filipe S.
5 •
Jan 2022
airbnb
Great place to stay!
Nordine B.
5 •
Oct 2021
booking
location nothing
ANNICK B.
5 •
Sep 2021
smily
SITUATION GEOGRAPHIQUE EXCELLENTE EN PLEIN CENTRE VILLE PRES DES RESTAURANTS, BARS ET COMMERCES.
APPARTEMENT PETIT MAIS TRES BIEN EQUIPE.
Aleksandra P.
4 •
Aug 2021
booking
No comment No comment
Luis F.
4 •
Aug 2021
booking
No comment No comment
Natalia F.
5 •
Jul 2021
booking
No comment No comment
Joanna B.
4 •
Apr 2021
booking
No comment No comment
Luis A.
4 •
Jan 2021
booking
No comment No comment
Klaus H.
3 •
Sep 2020
booking
No comment No comment
Carlos D.
4 •
Aug 2020
booking
Localização muito central Ventilação/AC não funcionou. Dormimos de janela aberta, com a luz e ruído inerentes a isso
Ricardo M.
5 •
Jan 2020
airbnb
Un super studio bien équipé, bien décoré et très propre. J ai passé un très bon séjour je vous les conseille. Super emplacement bien central. À refaire
An Island Apart
Jan 2020
Obrigado pelo seu gentil comentário Ricardo. :)
ProfEric P.
5 •
Dec 2019
airbnb
Um apartamento que nós faz se sentir em casa! Confortavelmente ótimo!
An Island Apart
Dec 2019
Obrigado ProfEric pelo seu comentario. :)
Simon W.
5 •
Oct 2019
booking
No comment No comment
Ira B.
3 •
Oct 2019
booking
La ubicación, del apartamento era perfecta, lo que buscábamos, en el centro, y tranquilo al mismo tiempo En las fotos al alquilar , salía una terraza espectacular, y la terraza existía, pero en otro apartamento, no en el nuestro, nos sentimos algo engañados, por ese precio si supiéramos que no tenía terraza, cogerianmos alguno de los otros apartamentos que estuvimos mirando, cogimos ese exclusivamente por la terraza que no tenia
Anildo M.
5 •
Oct 2019
booking
Do espaco, da localizacao, da decoracao, enfim de tudo!... No comment
Pedro P.
5 •
Sep 2019
booking
Apartamento bem equipado de utensilios e maquinas/ electrodomesticos A melhorar: A primeira porta de entrada deveria também ter acesso por código para evitar a intrusão de pessoas externas aos apartamentos e o gradeamento deveriam ter menos espaço entre as grades.
Paula S.
5 •
Apr 2019
smily
Boas condições
Excelente localização
Stephen W.
5 •
Feb 2019
smily
We stayed in this apartment for 30 days and we found it very clean, modern and in a very good location, it was very comfortable and it had all that we needed to make our stay very memorable. Thank you
Pirjo R.
5 •
Oct 2018
smily
Hyvin skandinaavinen, sisustus suoraan Ikeasta. Uusi, siisti asunto. Asunnossa kaikki tarvittava, alakerrassa pesukone ja kuivausrumpu + pesuaine. Hyvä keskeinen sijainti, rauhallinen asunto. Sisäänkirjautuminen sujui jouhevasti. Suosittelen.
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